- Soporte en español
- Diferentes herramientas de juego responsable
- Verificado por eCOGRA
- El chat en vivo no está disponible las 24 horas
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de NetBet Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre NetBet Casino
La marca NetBet fue lanzada en 2001 y su casino cuenta con la licencia de la Autoridad de Juegos de Malta (MGA) desde 2006. De esta manera, es uno de los casinos con mayor trayectoria del mercado y está disponible en varios idiomas, entre ellos, el español.
Este casino también cuenta con un buen puntaje en el exigente CasinoRank de AskGamblers. En cuanto a las revisiones de jugadores de NetBet, estas destacan sus promociones y cantidad de tragamonedas.
Dos aclaraciones importantes: NetBet Casino ofrece un sitio web dedicado solo para jugadores mexicanos, donde la única moneda disponible es el peso mexicano (se puede leer aquí la reseña de NetBet México). Por otro lado, Venezuela es un país restringido en NetBet, pero en AskGamblers hay otras reseñas de casinos en Venezuela.
A continuación, la reseña de NetBet Casino, donde los expertos analizan sus pros y contras.
- Monederos electrónicos 0-24 horas
- Transferencias bancarias 2-6 días
- Pagos con tarjetas bancarias 2-6 días
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en NetBet Casino
Sin duda, la oferta de métodos de pago es uno de los aspectos más importantes para un jugador. En este caso, NetBet Casino ofrece las opciones tradicionales, que incluyen tarjeta de débito o crédito, monederos electrónicos y transferencia bancaria.
Lamentablemente, este casino no opera con criptomonedas ni acepta monedas locales de América Latina, por lo que los jugadores de la región deberán optar por el dólar o el euro.
En cuanto al depósito mínimo, este es de 10 USD, independientemente del método de pago elegido. Se trata de un monto más que razonable para casinos argentinos o del resto de América Latina, además de que el casino no cobra ningún tipo de comisión.
Por otro lado, el retiro mínimo también es de 10 USD y NetBet Casino solo cobrará una comisión del 1,5% en los retiros iguales o mayores a los 500 USD, por lo que la mayoría de los jugadores latinoamericanos no tendrá problemas.
Cuando un jugador envía una solicitud de retiro, los agentes de NetBet Casino la comprueban y la validan. En el caso de retiros a monederos electrónicos, el dinero tarda aproximadamente 24 horas en llegar a destino. En caso de transferencias bancarias, el máximo es de 4 o 6 días. ¿Por qué 4 o 6? El plazo se puede alargar debido a trámites bancarios durante días no laborales.
Para asegurar un proceso ágil en las solicitudes de retiro, el casino recomienda asegurarse de haber facilitado todos los documentos y datos necesarios para la confirmación de dicho pago.
Juegos en NetBet Casino
NetBet Casino afirma tener algo más de 1.000 juegos, lo cual no es una cifra tan elevada. Tal como se puede comprobar en nuestras reseñas de mejores casinos online, hay operadores que tienen más de 5.000 juegos, si bien en ocasiones descuidan la calidad en favor de la cantidad.
En ese sentido, NetBet Casino tiene las mejores tragamonedas gracias a su alianza con proveedores de software líderes del mercado como Pragmatic Play, Play’n GO y NetEnt. Es una pena, por supuesto, que no tengan Mega Moolah, Immortal Romance ni ningún otro título de Microgaming.
Los juegos pueden guardarse como favoritos para acceder en futuras sesiones. Para ello, solo hay que hacer clic en el corazón que aparece encima del juego. Por otro lado, casi todos los títulos pueden jugarse en modo demo, para lo cual es necesario no iniciar sesión en el casino; en caso de hacerlo, solo se podrá jugar en NetBet con dinero real.
El lobby es fácil de navegar. Los juegos se pueden buscar por título o proveedor, y también hay categorías como Novedades, Jackpot Progresivo, Megaways y relacionadas con distintas festividades, como Navidad y el Día de San Valentín.
Por último, todas las tragamonedas de NetBet y juegos de casino están disponibles en su casino móvil, que funciona en cualquier dispositivo Android e iOS, sin necesidad de descargar una aplicación.
Compromiso de NetBet Casino con el Juego Responsable
NetBet tiene más de 20 años de trayectoria y fue uno de los primeros casinos en línea en adoptar el juego responsable como una política de cuidado hacia sus clientes. Este casino cuenta con una página dedicada a este tema tan importante, en la cual ofrece consejos a los jugadores para que puedan controlar su actividad de juego y divertirse responsablemente.
Además, el casino ofrece una serie de herramientas que permite a sus jugadores establecer límites de todo tipo, además de autoexcluirse por un período determinado. Por último, NetBet Casino pone al alcance de sus jugadores un test de autoevaluación que permite detectar síntomas de juego problemático.
Atención al cliente en NetBet Casino
Según las opiniones de los jugadores de NetBet Casino, una de las críticas más frecuentes está relacionada con su servicio de atención al cliente; el trato parece ser bueno, pero algunos jugadores lo caracterizan como lento en sus respuestas.
En cuanto a su horario de atención, los agentes de soporte están disponibles prácticamente durante todo el día, en América Latina, desde la madrugada hasta la tarde. Los medios de contacto son un formulario, un teléfono con característica del Reino Unido y un chat en vivo. El casino también cuenta con un centro de ayuda, que incluye preguntas frecuentes sobre métodos de pago, bonos, cuenta, etc.
Si por cualquier razón un jugador no está satisfecho con la resolución de su queja por parte de NetBet Casino, puede informar de ello a eCOGRA. Se trata de un servicio independiente de resolución alternativa de conflictos (ADR, por sus siglas en inglés) que media entre las partes con el objetivo de llegar a una solución.
Bonos de NetBet Casino
Echa un vistazo a bonos de NetBet Casino y elige el que más se ajuste a tus preferencias.
Quejas
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Hi STOCKBET86, Thank you very much for you positive feedback! I will make sure to forward your comments regarding our app to our developers as they're constantly working on it in order to make it the best possible. I hope you keep having fun on our website and I wish you good luck! Do not hesitate to contact our customer service should you need anything. Kind regards, Marcel Customer support manager
First time playing this casino. I received an offer of 100% match up to $1000 with 40 x wagering requirement, so I deposited that amount.
Within a few days I barely managed to complete the wagering requirement with a small profit. I proceeded to make a withdrawal, silly thing is the casino wont allow you to withdrawal that $1000 bonus amount even after you completed their wagering. This is the first online casino I played that has this rule. I had to constantly keep my Real Balance at $0 and make withdrawal to my account after a winning spin. Essentially I had to play 1x wagering after I completed the original.
This was very frustrating to me, and customer services did not explain to me clearly why I cannot make a withdrawal. I will not be coming back to this casino.
Hello Masahira, Thank you for posting this review. I have checked your activity on Netbet and can see that you received in total 13 bonuses thus it surprises me that you weren't aware of the way our bonus system works. Furthermore, it is clearly written on our website, more precisely on our terms and conditions page, in the FAQ section but also on our promotion page that once the roll over of a bonus was fulfilled, only its winnings can be withdrawn, not the bonus itself. I wish to stress though the fact that many online casinos have the exact same rules. Regarding the info provided by our customer support team, I find their explanation very clear and I saw that our agent shared all the necessary details with you. I am sorry for the misunderstanding and kindly invite you to read the terms and conditions of the websites you will be playing on. Kind regards, Marcel Customer support manager
When i have a bonus and i don't manage to finish the playtrought the bonus stays active and i cannot get an other one, i can not removed the active one. Always an error message saying ; ''Active bonus cannot be removed while a game round is in progress.'' But nothing is in progress anymore. What can i do??
Hello, The message ''Active bonus cannot be removed while a game round is in progress.'' is not an error message. Its purpose is to inform you that you still have an active session on which you might have some free rounds left. Before being able to cancel or remove a bonus, you have to make sure all the active sessions were closed. Of course, I invite you to contact our customer service team in order to have your sessions checked and manually closed if necessary. Kind regards, Marcel Customer service manager
When I was a newbie and needed help, Netbet’s help teams did all they could to help me. Now I continue to play there, especially after I tried other gaming sites that where far from Netbet’s quality.
I enjoy, I win, I feel completely at home and secure.
A casino I didn't play very often, because it didn't attract me very much. I think they are trying to do more than average casinos.
I only deposited 50£ and over the few days I got 100 free spins and I had some bonuses in my account which I activated. One for 5£, one for 15£ and one for 20£. I activated all of them at once but only the last one, for 20£ has been credited to my account. I managed to go to 150£ but haven't managed to withdraw them as the money was still bonus money. I lost them in the end.
Good selection of games. Customer service is helpful, but it takes very long to reach them. Around 20-30 minutes even though I was first in the queue. The site is OK and the games work OK.
I haven't made a withdrawal so I can not comment on that.
I think NetBet are trying and heading in the right direction, but they have a lot of work until then.
The bonus issue I described above.
I have 10£ in my sports account but I can not transfer them to my casino account. It seems that my sports account it's closed.
Also, I observed an odd error when playing various slots. If I play on autoplay and the loss limit is reached I get an 'Unknown error' and it closes the game.
This is the type of casino that I play once or twice a year, when my usual one bore me.
I am very disappointed by this Casino. I had problem getting my Welcome bonus and now I won 1.86$ with 25 spins on Starbust and I cannot use it cause I have an active bonus. I tried to deactivate it since I have no more balance, but I have not able to. Sent an email to resolve the issue. Still waiting. Bad, Really bad customer service.
Thank you for your message. The $1.86 bonus is on your player account and in order to use it, you just have to access a Netent game. The bonus will be there.
I really enjoy this site. There is a good variety of games, kobushi is fab! And You can easily win £500 on a 90p spin if your luck is in and that's not even anywhere near the top amount you can win on it. Excellent bonuses and the chat are helpful and will give free bonuses if you are not having much luck and contact them. I have withdrawn a few times and had no problems at all.
Just a couple of small points, chat is not always available (around 50% of the time) or it can take up to 30 mins to get through if you are in a queue but can always get a response via email and you have to email or chat to cool off which I like to do when I am withdrawing to avoid reversing any winnings which can take a little time with the issues around chat. Other than that it's a great site and I would definitely recommend!
Netbet is one of my recent favorite casinos. It has a greek license operator so it is one of the few casinos I can still play legit to it. It has a gaming license from Malta Gaming authority so it is a casino that I can trust. Also it has sportsbook and a very nice poker platform where I play sometimes.
One of the things I like to this casino is that it has so many slots providers and so many slots to play. It has slots from some of my favorite providers NetEnt, Microgaming, WMS, Novomatic, Nextgen, probably it has slots from the most providers.
Netbet casino has a decent welcome package which gives 100% deposit bonus which has a very good wager requirement of 30 times the bonus amount. It also offers many deposit bonuses from time to time and it has many good promotions every week which offer cashback, free spins, cashdrops, slots tournaments etc. They also have a loyalty program where you can accumulate points and exchange them for bonus money.
The casino support here is decent since it has live chat but many times I do not find it working but you can also contact support through email or phone. The chat is always helpful and many times that I have asked for a free bonus because I am unlucky they give me free bonus.
At Netbet casino I have had the biggest cash ever since I reached my 10 euro deposit to a 4500 euro win after some crazy hits I had at game of thrones and Jack Hammer. I have never had any problems withdrawing at this casino and they always keep their timeframes
I play almost every week at Netbet casino since it has so many promotions I can claim and I am very satisfied playing here.
This site has a great customer service. I had to contact them because of a small issue and their team was lovely: friendly, polite, and very efficient!
The fact that I wasn't lucky lately :) I miss a big winning!
Hello, Thank you for your kind message. Our customer support team is really happy to get such feedback. We wish you good luck in getting your next big winning as soon as possible, and this, on Netbet! Best regards, Melanie Customer support manager
Well at the moment all I see good is plenty slots to choose from... Shame they don't pay out!
Well all I seem to do at this casino is deposit and lose an playing at £3.00 a spin the features and wins are below the standard... and to keep on depositing with out getting any deposit bonus it rather odd... I am beginning to smell a rat as my money seems to only be going in one direction and unable to progress in certain games due to lack of wins !
Live Chat is hardly ever there and if you are lucky enough to get them its like a 10 minute wait and that's being placed 1st in the queue so overall best off going else where less you lie losing!
Thank you for your review. We are sorry to hear you haven’t been lucky on our website. However, we have many players who manage to win big every day. To give you just a few examples, today we had players who won £16.230 on Kings of Chicago, £19.165 on Fantasini: Master Of Mystery and £15.816 on Da Vinci Diamonds. For more details, we kindly ask you to have a look at our Winners page: https://casino.netbet.co.uk/winners_gb?page=1
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Despite having a bonus system that's quite difficult to qualify, I was amazed to win nearly £7,000 from a £100 loyalty bonus. I played slots and won the jackpot. They paid out in less than 48 hours with zero issue and standard security checks. Big thumbs up!
It's app is a bit sensitive and some functions are a bit glitchy.