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Moonwin Casino es un sitio de juego con un diseño minimalista y una temática cósmica. Verás astronautas que viajan a la luna anunciando bonos de casino y torneos divertidos. El sitio cuenta con un catálogo enorme de tragamonedas y sus usuarios pueden aprovechar beneficios del Cosmic Cash Club programa de fidelidad, al que se unen automáticamente después de realizar el primer depósito.
- Gran colección de tragamonedas con jackpot
- Acepta criptomonedas
- Chat en vivo 24/7
- Cosmic Cash Club programa de fidelidad
- Sitio web sin una versión en español
- Algunos países latinoamericanos restringidos (por ejemplo, Colombia y Venezuela)
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Moonwin Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Moonwin Casino
Digamos que estás explorando casinos en línea, dispuesto a probar algo fuera de este mundo. Entonces, tenemos una sugerencia para ti. Te invitamos a leer nuestra reseña de Moonwin Casino, ya que te ayudará a decidir si este casino online tiene lo que necesitas para divertirte como mereces.
Si prefieres los sitios de casino para móviles, puedes iniciar sesión en Moonwin Casino a través de tu teléfono inteligente o tableta. Podemos confirmar que Moonwin.com alberga un amplio catálogo de juegos de los principales proveedores y que admite varios idiomas. Lamentablemente, el sitio no tiene una versión en español.
Moonwin Casino opera bajo una licencia del Gobierno de Curazao. La mayoría de jugadores hispanohablantes sí pueden unirse a la plataforma sin problemas. Sin embargo, los jugadores de Colombia no pueden acceder al sitio, por lo que te proponemos revisar nuestra lista de casinos colombianos, en cambio.
Como una adición a nuestra reseña, publicamos también revisiones de jugadores de Moonwin Casino en esta página. De tal manera, puedes comparar varias experiencias mientras evalúas detalles de métodos de pago, juegos disponibles y atención al cliente.
- Monederos electrónicos 0-24 horas
- Transferencias bancarias 3-7 días
- Pagos con tarjetas bancarias 3-5 días
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en Moonwin Casino
Aunque Moonwin Casino ofrece la posibilidad de elegir entre múltiples métodos de pago, se trata sobre todo de un casino de criptomonedas. Por lo tanto, es un sitio ideal para los jugadores que prefieren utilizar Bitcoin, Dogecoin, Tether o Dogecoin a la hora de depositar o retirar fondos de su cuenta.
El monto mínimo de depósito es de €20 o equivalente (en criptomonedas, este umbral mínimo es de BTC 0.0012, USDT 20, ETH 0.0174 y DOG 284.6). Los retiros empiezan por la misma cantidad, alcanzando el límite máximo de €5,000 por día, €10,000 por semana o €20,000 por mes.
El departamento de pagos de Moonwin Casino procesa las solicitudes de retiro en un plazo de 48 horas. Dependiendo del medio de pago elegido, el proceso de retiro puede tardar hasta 5 días. Todos los pagos por transferencia bancaria se procesan, usualmente, en un plazo de 7 días laborables.
Los ganadores afortunados de algún bote progresivo recibirán su premio como un pago íntegro, independientemente de los citados límites de retiro.
Juegos en Moonwin Casino
En Moonwin Casino encontramos una excelente colección de juegos, incluidas las últimas tragamonedas en línea, juegos de mesa y juegos de casino en vivo. Puedes disfrutar de los populares títulos con compra de bonificación o echar un vistazo a las tragamonedas progresivas con jackpot.
El casino cuenta con docenas de proveedores de software, de BGaming a Yggdrasil. Claro, hay un sistema de filtros que te permite elegir proveedores individuales y reorganizar el vestíbulo para ver solamente sus juegos. Puedes seleccionar tus favoritos y utilizar el buscador para encontrar juegos por su nombre.
Nos gustó mucho la categoría de colecciones, ya que contiene juegos agrupados por temática o alguna función que tienen en común. Por ejemplo, hay secciones de juegos de alta volatilidad, juegos con multiplicadores, juegos de temática egipcia o frutas.
En cuanto a los juegos de mesa, no hay categorías ni sección para ellos. Puedes encontrarlos utilizando la barra de búsqueda. O bien, puedes saltar al casino en vivo y unirte a los crupieres reales y disfrutar de la acción en directo. Hay también opciones en español, como Ruleta del Sol de Ezugi o Ruleta en Vivo de Evolution.
Compromiso de Moonwin Casino con el Juego Responsable
Moonwin Casino ofrece su apoyo a los jugadores que quieren jugar de manera responsable, dándoles la oportunidad de establecer límites personales. Uno puede establecer límites de depósito, pérdida o apuesta. Para limitar tus actividades y establecer dichos límites, debes ponerte en contacto con el servicio de asistencia al cliente, ya sea a través del chat en vivo o por correo electrónico.
También puedes establecer un límite de sesión para el tiempo que pasas jugando. Una vez alcanzado el límite, el sistema te desconectará de tu cuenta automáticamente. Si necesitas un descanso más largo y más impactante, puedes establecer un periodo de reflexión o autoexclusión.
Moonwin Casino te sugiere que te comuniques con organizaciones como Terapia de Juego (Gambling Therapy) y Jugadores Anónimos si quieres pedir ayuda externa.
Atención al cliente en Moonwin Casino
Cualquier jugador que necesita asistencia puede ponerse en contacto con los representantes del casino a través de las funciones de soporte. Una de las formas más rápidas es el chat en vivo, opción que no debe faltar en los mejores casinos online. Esta función está disponible en todas las páginas de Moonwin Casino y está abierta las 24 horas del día.
Nosotros nos unimos a una corta cola para hablar con los agentes del chat en vivo, que nos atendieron con amabilidad y de una manera profesional. Aunque no hablaban español, utilizaron un traductor para facilitar la comunicación.
También hay un correo electrónico que está a la disposición de los usuarios para cualquier tipo de queja o pregunta.
Bonos de Moonwin Casino
Echa un vistazo a bonos de Moonwin Casino y elige el que más se ajuste a tus preferencias.
Quejas
Lee las quejas que otros jugadores han dejado sobre Moonwin Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
Reseña este casino
Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!Mejores revisiones de nuestros jugadores
Dear Player, Thank you so much for sharing your wonderful review. We’re thrilled to hear that your second deposit brought you your very first jackpot - what an exciting moment! It’s fantastic to know that the fast and fair withdrawals helped build your trust, as providing a smooth and reliable payout experience is something we work hard to deliver. Your kind words truly mean a lot to us. Knowing that our team’s efforts are appreciated motivates us to keep improving every part of the platform, from top pokies and slots to seamless navigation and rewarding promotions. If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
Withdrawals on Moonwin are super quick, usually taking just 24-48 hours during the weekdays! Just a little heads up, though—I can’t make withdrawals on weekends. There’s a wonderful selection of games available, from slots to live roulette tables, and the interface is really user-friendly, making it easy to find and switch games while enjoying a seamless experience. The VIP Levels on Moonwin are also very interesting if you play a lot, as they add extra motivation to keep spinning and climbing higher for those perks. The only thing I dislike about Moonwin is the withdrawal limits, as I like to gamble big amounts, but the limit is around $30000 per month, I think… Maybe it’s a good thing, so I won’t play too much!
Dear Player, Thank you so much for sharing such a detailed and thoughtful review. We’re delighted to hear that your withdrawals have been super quick during weekdays, typically within 24-48 hours. While weekend processing isn’t available, we truly appreciate your understanding and are always working to optimize payout speed across the board. It’s wonderful to know that you’re enjoying the wide selection of games, from top pokies and slots to live roulette tables. We’re also glad the user-friendly interface makes it easy for you to browse, switch, and enjoy a seamless experience. And we’re happy to hear that the VIP Levels keep you motivated – designing a rewarding progression system is something we put a lot of care into. Regarding the withdrawal limits, we appreciate your honest feedback. Limits are in place for security and responsible gaming reasons, but we understand it can feel restrictive for high-stakes players. Still, as you mentioned, it can be a helpful safeguard too – and we’ll continue reviewing these limits to ensure they remain fair and balanced. Your insights truly motivate us to keep improving every part of the platform, from smooth payments to exciting promotions and premium gameplay. If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
Overall, it's a good casino, with all the well-known slots and providers, and many options for paying out or making deposits. Withdrawals take different amounts of time, but usually up to 3 days if you are verified.
Dear Olivia, Thank you so much for sharing your review. We’re delighted to hear that you’re enjoying the wide variety of well-known slots and providers, as well as the many options available for both deposits and withdrawals. Offering a strong selection of games and flexible banking methods is something we always strive to deliver. We also appreciate you mentioning the withdrawal times. While processing can vary depending on verification and payment method, we’re continually working to make payouts as fast and smooth as possible for all players. Your feedback truly motivates us to keep improving the overall experience, from top pokies and slots to exciting promotions and seamless navigation. If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
Moonwin offers a great selection of games and fantastic deals that make play affordable, and the withdrawal process is so simple. I love playing here. You rock! ❤️
Dear Jessica, Thank you so much for sharing your wonderful review. We’re delighted to hear that you’re enjoying the great selection of games and finding the deals both exciting and affordable. It’s fantastic to know that the withdrawal process has been simple and smooth for you – providing fast, hassle-free payouts is something we work hard to maintain. Your kind words truly motivate us to keep enhancing the overall experience, from top pokies and slots to engaging promotions and seamless gameplay. We’re thrilled that you love playing here – you rock too! ❤️ If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
I have played for a while but feel I have a gambling problem. For months I have asked support for them to close my account but they refuse to do it. You can not in your profile set your own limits or put yourself on a break but have to go through support and they don’t answer. This casino does NOT support responsible gaming and I think they should have a warning for that.
Dear Jesscar, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations, especially concerning such a serious matter as responsible gaming. We are truly sorry to hear that your repeated requests for account closure due to gambling concerns were not addressed. At Moonwin, we are fully committed to promoting responsible gaming and ensuring that players have access to the tools they need to stay in control. The situation you described is deeply concerning and not reflective of the standards we strive to uphold. We would like to investigate your case immediately. To do so, please contact us directly at [email protected]. Your feedback is invaluable in helping us improve our services and safeguard our community. Best regards, Moonwin Team
My favorite casino. Never felt any stress with them. All payouts and deposits usually go smoothly and my agent is always in touch. MoonWin has a great selection of instant games that I mostly play, so it's my favorite casino
Dear Customer, It’s wonderful to hear that MoonWin has provided you with such a smooth and stress-free experience! Having a reliable agent and seamless transactions truly make a difference. We're also glad that you enjoy the selection of instant games. Thanks for sharing your positive feedback, and may your future games be just as enjoyable! 🎰✨ Best regards, MoonWin team
I was impressed by the design and usability of the site. Everything is easy to find, and the game filters make browsing a breeze. The slot games with progressive jackpots are particularly exciting and fun to play.
Some of the older games didn’t load properly on my mobile device. It seems like they need to update a few titles to ensure compatibility across all devices.
Dear Ryan, Thank you for sharing your feedback about your experience with MoonWin! We're delighted to hear that you enjoyed the design and usability of our site, as well as the game filters that make your browsing effortless. We're especially glad that the progressive jackpot slots brought you excitement - those are always a fan favorite! Regarding the older games not loading properly on your mobile device, we truly appreciate you bringing this to our attention. Compatibility is a priority for us, and we continuously work with providers to ensure that all games perform smoothly across devices. We'll pass this feedback along to our technical team for review and improvement. If you experience any specific issues in the future, please don't hesitate to reach out to us via chat or at [email protected]. Our support team is available 24/7 to assist you. Thank you for choosing MoonWin, and we hope to keep providing you with enjoyable gaming experiences! Best regards, MoonWin team
MoonWin is a nice casino with good bonuses. During the Christmas holidays, there were cool contests and special offers, and I hope that something similar will happen on Valentine's Day. I'm satisfied with %%% of my winnings, but it depends on the provider. All reliable providers are available here. The process of withdrawing winnings requires KYC, but it was not asked for the second time.
Very often, the bonuses I receive can only be used in a limited number of slots. I wish some elements of the site were larger for people with poor eyesight
Dear Customer, Thank you for sharing your detailed feedback about MoonWin! 🌟 We're delighted to hear that you enjoyed our Christmas contests and special offers. We’re already planning something exciting for Valentine's Day, so stay tuned! 💝 It’s great to know you’re satisfied with your winnings and the variety of reliable providers we offer. We appreciate your understanding of the KYC process - it’s good to hear that it hasn’t been a hassle for you after the initial verification. Your point about bonuses being limited to certain slots is valuable feedback, and we'll certainly look into making our promotions more flexible in the future. Additionally, your suggestion regarding the size of site elements for better accessibility is duly noted - we always aim to make our platform more user-friendly for everyone. Thank you for choosing MoonWin, and we look forward to continuing to enhance your gaming experience! 🎰✨ Best regards, MoonWin team
Moonwin is a really good casino. Most of all, I like the service, the agents always respond quickly and professionally, and my question was never left unresolved. It's convenient to play on your phone and tablet.
Dear Customer, Thank you for sharing your positive feedback with us! We're glad to hear that you appreciate the fast and professional service from our agents. It's great that you find it convenient to play on your phone and tablet. We’re always striving to provide the best experience for our players. Enjoy your time at MoonWin, and feel free to reach out if you need anything else! Best Regards, MoonWin team
Overall, I’m pretty satisfied with casino transaction system. The deposit limits are flexible, and the withdrawal options are solid, even if there’s a slight wait for larger amounts. The ability to use crypto for faster withdrawals was definitely a plus, and I appreciated the customer-centric approach to handling high roller accounts.
Dear Customer, Thank you for your feedback! We’re thrilled to hear you’re satisfied with our transaction system and the flexibility of the deposit limits. It's great to know that the option to use crypto for faster withdrawals was a plus for you, and we’re happy you’ve appreciated our approach to high roller accounts. We always strive to make the experience smooth and tailored to our players' needs. If you need any further assistance, don’t hesitate to reach out! Best Regards, MoonWin team
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Why did I choose Moonwin? Simple — my second deposit landed me my first jackpot! Fast and fair withdrawals really built my trust in them. Moonwin team, you’ve truly earned it. Thanks for all your efforts!