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Moonwin Casino es un sitio de juego con un diseño minimalista y una temática cósmica. Verás astronautas que viajan a la luna anunciando bonos de casino y torneos divertidos. El sitio cuenta con un catálogo enorme de tragamonedas y sus usuarios pueden aprovechar beneficios del Cosmic Cash Club programa de fidelidad, al que se unen automáticamente después de realizar el primer depósito.
- Gran colección de tragamonedas con jackpot
- Acepta criptomonedas
- Chat en vivo 24/7
- Cosmic Cash Club programa de fidelidad
- Sitio web sin una versión en español
- Algunos países latinoamericanos restringidos (por ejemplo, Colombia y Venezuela)
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Moonwin Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Moonwin Casino
Digamos que estás explorando casinos en línea, dispuesto a probar algo fuera de este mundo. Entonces, tenemos una sugerencia para ti. Te invitamos a leer nuestra reseña de Moonwin Casino, ya que te ayudará a decidir si este casino online tiene lo que necesitas para divertirte como mereces.
Si prefieres los sitios de casino para móviles, puedes iniciar sesión en Moonwin Casino a través de tu teléfono inteligente o tableta. Podemos confirmar que Moonwin.com alberga un amplio catálogo de juegos de los principales proveedores y que admite varios idiomas. Lamentablemente, el sitio no tiene una versión en español.
Moonwin Casino opera bajo una licencia del Gobierno de Curazao. La mayoría de jugadores hispanohablantes sí pueden unirse a la plataforma sin problemas. Sin embargo, los jugadores de Colombia no pueden acceder al sitio, por lo que te proponemos revisar nuestra lista de casinos colombianos, en cambio.
Como una adición a nuestra reseña, publicamos también revisiones de jugadores de Moonwin Casino en esta página. De tal manera, puedes comparar varias experiencias mientras evalúas detalles de métodos de pago, juegos disponibles y atención al cliente.
- Monederos electrónicos 0-24 horas
- Transferencias bancarias 3-7 días
- Pagos con tarjetas bancarias 3-5 días
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en Moonwin Casino
Aunque Moonwin Casino ofrece la posibilidad de elegir entre múltiples métodos de pago, se trata sobre todo de un casino de criptomonedas. Por lo tanto, es un sitio ideal para los jugadores que prefieren utilizar Bitcoin, Dogecoin, Tether o Dogecoin a la hora de depositar o retirar fondos de su cuenta.
El monto mínimo de depósito es de €20 o equivalente (en criptomonedas, este umbral mínimo es de BTC 0.0012, USDT 20, ETH 0.0174 y DOG 284.6). Los retiros empiezan por la misma cantidad, alcanzando el límite máximo de €5,000 por día, €10,000 por semana o €20,000 por mes.
El departamento de pagos de Moonwin Casino procesa las solicitudes de retiro en un plazo de 48 horas. Dependiendo del medio de pago elegido, el proceso de retiro puede tardar hasta 5 días. Todos los pagos por transferencia bancaria se procesan, usualmente, en un plazo de 7 días laborables.
Los ganadores afortunados de algún bote progresivo recibirán su premio como un pago íntegro, independientemente de los citados límites de retiro.
Juegos en Moonwin Casino
En Moonwin Casino encontramos una excelente colección de juegos, incluidas las últimas tragamonedas en línea, juegos de mesa y juegos de casino en vivo. Puedes disfrutar de los populares títulos con compra de bonificación o echar un vistazo a las tragamonedas progresivas con jackpot.
El casino cuenta con docenas de proveedores de software, de BGaming a Yggdrasil. Claro, hay un sistema de filtros que te permite elegir proveedores individuales y reorganizar el vestíbulo para ver solamente sus juegos. Puedes seleccionar tus favoritos y utilizar el buscador para encontrar juegos por su nombre.
Nos gustó mucho la categoría de colecciones, ya que contiene juegos agrupados por temática o alguna función que tienen en común. Por ejemplo, hay secciones de juegos de alta volatilidad, juegos con multiplicadores, juegos de temática egipcia o frutas.
En cuanto a los juegos de mesa, no hay categorías ni sección para ellos. Puedes encontrarlos utilizando la barra de búsqueda. O bien, puedes saltar al casino en vivo y unirte a los crupieres reales y disfrutar de la acción en directo. Hay también opciones en español, como Ruleta del Sol de Ezugi o Ruleta en Vivo de Evolution.
Compromiso de Moonwin Casino con el Juego Responsable
Moonwin Casino ofrece su apoyo a los jugadores que quieren jugar de manera responsable, dándoles la oportunidad de establecer límites personales. Uno puede establecer límites de depósito, pérdida o apuesta. Para limitar tus actividades y establecer dichos límites, debes ponerte en contacto con el servicio de asistencia al cliente, ya sea a través del chat en vivo o por correo electrónico.
También puedes establecer un límite de sesión para el tiempo que pasas jugando. Una vez alcanzado el límite, el sistema te desconectará de tu cuenta automáticamente. Si necesitas un descanso más largo y más impactante, puedes establecer un periodo de reflexión o autoexclusión.
Moonwin Casino te sugiere que te comuniques con organizaciones como Terapia de Juego (Gambling Therapy) y Jugadores Anónimos si quieres pedir ayuda externa.
Atención al cliente en Moonwin Casino
Cualquier jugador que necesita asistencia puede ponerse en contacto con los representantes del casino a través de las funciones de soporte. Una de las formas más rápidas es el chat en vivo, opción que no debe faltar en los mejores casinos online. Esta función está disponible en todas las páginas de Moonwin Casino y está abierta las 24 horas del día.
Nosotros nos unimos a una corta cola para hablar con los agentes del chat en vivo, que nos atendieron con amabilidad y de una manera profesional. Aunque no hablaban español, utilizaron un traductor para facilitar la comunicación.
También hay un correo electrónico que está a la disposición de los usuarios para cualquier tipo de queja o pregunta.
Bonos de Moonwin Casino
Echa un vistazo a bonos de Moonwin Casino y elige el que más se ajuste a tus preferencias.
Quejas
Lee las quejas que otros jugadores han dejado sobre Moonwin Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
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Moonwin is a great place to spend your time - the registration bonus is awesome, and the community here is really friendly and supportive. You can just relax, have fun, and I’m sure everyone will find something they enjoy
Dear Player, Thank you so much for sharing your positive review. We're delighted to hear that you’re enjoying your time on the platform and that the registration bonus, friendly community, and overall atmosphere have made your experience so enjoyable. It’s great to know you can relax, have fun, and find games that suit your taste. Your kind words motivate us to keep improving and delivering an engaging and rewarding online casino environment. We also have more exciting promotions and features coming up, so feel free to explore them anytime. If you ever have any questions or suggestions, our support team is always available via live chat or email - [email protected]. Best regards, Moonwin Team
I finally discovered my ideal online casino! The generous bonuses pulled me in, and the incredible variety of games keeps me coming back for more. The support team is outstanding-quick, friendly, and efficient... Withdrawals are always processed smoothly and without hassle. Definitely a casino worth trying!
Dear Player, Thank you so much for sharing your wonderful review. We’re delighted to hear that the generous bonuses, smooth withdrawals, and wide variety of pokies, slots, and live casino games have made your experience so enjoyable. It’s also great to know that our support team left such a positive impression with their friendly and efficient assistance. Your kind words inspire us to keep enhancing our platform and delivering the best real money online casino experience possible. We also have ongoing promotions you may enjoy, so feel free to explore them anytime. If you ever have any questions or suggestions, our support team is always available via live chat or email - [email protected]. Best regards, Moonwin Team
There are a lot of different ways to pay here, which is very remarkable. I love being able to choose what works best for me, and every purchase goes through fast and without any problems. That smooth process definitely makes the whole experience better-everything just works perfectly...
Dear Julie, Thank you so much for sharing your positive review. We’re delighted to hear that you appreciate the wide variety of payment options available. Being able to choose the method that works best for you is something we consider very important, and it’s wonderful to know that every transaction has been fast and trouble-free on your end. A smooth and reliable payment process truly makes a big difference in the overall experience, and your feedback motivates us to keep refining it even further while continuing to offer top pokies, slots, and exciting promotions. If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
I’ve been playing here for a few months now, and it’s easily become one of my favorite places to unwind. The slot selection is fantastic, with new games being added all the time ➕ plus, the payout speed is impressive - getting your winnings fast makes the experience even better! 🎰
Dear Edgar, Thank you so much for sharing your positive review. We’re delighted to hear that after a few months, the platform has become one of your favourite places to relax and unwind. It’s great to know you’re enjoying the fantastic slot selection, especially with new games being added regularly - keeping things fresh and exciting is something we always aim for. We’re also thrilled that the payout speed has impressed you. Getting your winnings quickly truly elevates the whole experience, and we’re glad it’s been smooth and satisfying for you. 🎰 Your feedback motivates us to keep enhancing everything from top pokies and slots to exciting promotions and seamless navigation. If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
I’ve been playing for many years, and hands down, it’s the best online casino. Fast withdrawals, plenty of bonuses, weekly cashback, daily in-house tournaments, tons of game providers, awesome 24-hour live customer service, and - last but not least - stellar VIP hosts. I’ve never had a single issue in over 4 years with them!!!
Dear Paul, Thank you so much for sharing such an incredible review. We’re truly honored to hear that after many years of playing, you consider this the best online experience you’ve ever had. Knowing that you’ve enjoyed fast withdrawals, generous bonuses, weekly cashback, daily in-house tournaments, and a huge selection of game providers means the world to us. We’re especially happy that our 24-hour live customer service and dedicated VIP hosts have made such a strong impression. Providing reliable, friendly, and professional support is one of our top priorities, and hearing that you’ve never had a single issue in over 4 years is the highest compliment we could receive. Your loyalty and trust motivate us to keep improving every part of the platform, from top pokies and slots to exciting promotions and seamless gameplay. If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
I’ve been playing at Moonwin for about a year now and I always have great results! They’re constantly adding new games, so it never gets boring and always stays exciting. I absolutely LOVE the cashback option too - sometimes I’m honestly surprised by how much cashback I end up getting.
Dear Kristina, Thank you so much for sharing your wonderful review. We’re delighted to hear that you’ve been enjoying your experience for about a year now and that the results have been consistently great. It’s fantastic to know that the constant addition of new games keeps things exciting for you - offering fresh pokies, slots, and live options is something we’re always working on. We’re especially happy that you love the cashback feature. It’s designed to give players an extra boost, and hearing that the amount sometimes surprises you in a good way makes us truly proud. Your feedback motivates us to keep enhancing the platform with even more new releases, rewarding promotions, and smooth navigation. If you ever have any questions or suggestions, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
Moonwin is a great casino that really pays out well! The withdrawals are almost instant - usually just 30 minutes to an hour. I really enjoy the games here, and they give out amazing bonuses and even award you extra money, which makes playing even more fun.
Sometimees the game selection feels a bit limited, and players might miss more variety in slots, table gamess,, and fresh new releases every month!!!!
Dear Leo, Thank you so much for sharing your detailed review. We’re delighted to hear that you’re enjoying the fast withdrawals - getting your winnings within 30 minutes to an hour is exactly the smooth payout experience we aim to provide. It’s also wonderful to know that you’re having fun with the games and appreciating the generous bonuses and extra rewards. We also truly value your feedback about the game selection. While we offer a wide range of top pokies, slots, and table games, we understand that players always look forward to more variety and new releases. Your comment is very helpful, and our team is continuously working on expanding the catalogue and bringing in fresh titles every month to keep the experience exciting. Your insights motivate us to keep improving every part of the platform, from smoother navigation to more diverse games and rewarding promotions. If you ever have any questions, suggestions, or need assistance, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
I really like that they have their own rules for themselves and their customers. That way they can follow whatever rules they want at any time. Beware!
Casino has T&C`s but customer version ends 7.4 section and they have they own version section number 12.6. All withdrawal requests go through a security verification process. This may cause minor delays. You can preper to that "minor" means 48 hours. After you try to ask this from support, they close the chat and block you to take contact any more. Nice customer support! Be careful and choose another site!
Dear Customer, We are truly sorry to hear about your disappointing experience and the frustration it has caused. We understand how important clear communication and timely processing are for every player, and we regret that your recent interaction left you feeling dissatisfied. Transparency and fairness are very important to us, and we appreciate you sharing your perspective on this matter. Your feedback helps us identify areas where we can improve and ensure our procedures and support remain efficient and respectful to all customers. Please reach out once more via email at [email protected] so we can better understand your experience and provide the necessary assistance. Best Regards, Moonwin Team
It was powerful!) Moonwin was the first online casino I signed up with, and honestly, based on my experience with them, it's a great casino in every way. Even when it came to verifying my documents, they were extremely fast, and when I won a large sum, the money was credited to my account quickly and without any complications. I can say with confidence that Moonwin... is a casino you can trust!!
Dear Player, Thank you so much for sharing your powerful and enthusiastic review. We’re truly delighted to hear that your first experience with an online platform has been such a positive one. It’s wonderful to know that the document verification was handled quickly and smoothly, and even better that your large win was paid out fast and without any complications. Providing reliable, secure, and hassle-free withdrawals is something we take great pride in. Hearing that you trust the platform means a lot to us. Your confidence motivates us to keep improving every aspect of the experience, from top pokies and slots to seamless navigation, exciting promotions, and fast, friendly support. If you ever have any questions, suggestions, or need assistance, feel free to reach out anytime at [email protected]. Best regards, Moonwin Team
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Fast withdrawals, good selection of games, and good bonuses. If I want tools like deposit limit or self-exclude, then this casino doesn't offer anything like this.
Casino doesn't take seriously the requests from a player who has gambling problems. Wanted to close my account, but the Manager wanted to have a verification from my doctor to do so. After requesting more times to put a deposit limit, the request was being ignored or delayed by the casino. Made a request for reimbursement but never got an answer since 15 September. Now I will go directly to the gambling authority.