Moonwin Casino
- Gran colección de tragamonedas con jackpot
- Acepta criptomonedas
- Chat en vivo 24/7
- Cosmic Cash Club programa de fidelidad
- Sitio web sin una versión en español
- Algunos países latinoamericanos restringidos (por ejemplo, Colombia y Venezuela)
Opinión del editor
Moonwin Casino es un sitio de juego con un diseño minimalista y una temática cósmica. Verás astronautas que viajan a la luna anunciando bonos de casino y torneos divertidos. El sitio cuenta con un catálogo enorme de tragamonedas y sus usuarios pueden aprovechar beneficios del Cosmic Cash Club programa de fidelidad, al que se unen automáticamente después de realizar el primer depósito.
Información general sobre Moonwin Casino
Digamos que estás explorando casinos en línea, dispuesto a probar algo fuera de este mundo. Entonces, tenemos una sugerencia para ti. Te invitamos a leer nuestra reseña de Moonwin Casino, ya que te ayudará a decidir si este casino online tiene lo que necesitas para divertirte como mereces.
Si prefieres los sitios de casino para móviles, puedes iniciar sesión en Moonwin Casino a través de tu teléfono inteligente o tableta. Podemos confirmar que Moonwin.com alberga un amplio catálogo de juegos de los principales proveedores y que admite varios idiomas. Lamentablemente, el sitio no tiene una versión en español.
Moonwin Casino opera bajo una licencia del Gobierno de Curazao. La mayoría de jugadores hispanohablantes sí pueden unirse a la plataforma sin problemas. Sin embargo, los jugadores de Colombia no pueden acceder al sitio, por lo que te proponemos revisar nuestra lista de casinos colombianos, en cambio.
Como una adición a nuestra reseña, publicamos también revisiones de jugadores de Moonwin Casino en esta página. De tal manera, puedes comparar varias experiencias mientras evalúas detalles de métodos de pago, juegos disponibles y atención al cliente.
Información de pago y métodos en Moonwin Casino
Aunque Moonwin Casino ofrece la posibilidad de elegir entre múltiples métodos de pago, se trata sobre todo de un casino de criptomonedas. Por lo tanto, es un sitio ideal para los jugadores que prefieren utilizar Bitcoin, Dogecoin, Tether o Dogecoin a la hora de depositar o retirar fondos de su cuenta.
El monto mínimo de depósito es de €20 o equivalente (en criptomonedas, este umbral mínimo es de BTC 0.0012, USDT 20, ETH 0.0174 y DOG 284.6). Los retiros empiezan por la misma cantidad, alcanzando el límite máximo de €5,000 por día, €10,000 por semana o €20,000 por mes.
El departamento de pagos de Moonwin Casino procesa las solicitudes de retiro en un plazo de 48 horas. Dependiendo del medio de pago elegido, el proceso de retiro puede tardar hasta 5 días. Todos los pagos por transferencia bancaria se procesan, usualmente, en un plazo de 7 días laborables.
Los ganadores afortunados de algún bote progresivo recibirán su premio como un pago íntegro, independientemente de los citados límites de retiro.
Atención al cliente en Moonwin Casino
Cualquier jugador que necesita asistencia puede ponerse en contacto con los representantes del casino a través de las funciones de soporte. Una de las formas más rápidas es el chat en vivo, opción que no debe faltar en los mejores casinos online. Esta función está disponible en todas las páginas de Moonwin Casino y está abierta las 24 horas del día.
Nosotros nos unimos a una corta cola para hablar con los agentes del chat en vivo, que nos atendieron con amabilidad y de una manera profesional. Aunque no hablaban español, utilizaron un traductor para facilitar la comunicación.
También hay un correo electrónico que está a la disposición de los usuarios para cualquier tipo de queja o pregunta.
Juegos en Moonwin Casino
En Moonwin Casino encontramos una excelente colección de juegos, incluidas las últimas tragamonedas en línea, juegos de mesa y juegos de casino en vivo. Puedes disfrutar de los populares títulos con compra de bonificación o echar un vistazo a las tragamonedas progresivas con jackpot.
El casino cuenta con docenas de proveedores de software, de BGaming a Yggdrasil. Claro, hay un sistema de filtros que te permite elegir proveedores individuales y reorganizar el vestíbulo para ver solamente sus juegos. Puedes seleccionar tus favoritos y utilizar el buscador para encontrar juegos por su nombre.
Nos gustó mucho la categoría de colecciones, ya que contiene juegos agrupados por temática o alguna función que tienen en común. Por ejemplo, hay secciones de juegos de alta volatilidad, juegos con multiplicadores, juegos de temática egipcia o frutas.
En cuanto a los juegos de mesa, no hay categorías ni sección para ellos. Puedes encontrarlos utilizando la barra de búsqueda. O bien, puedes saltar al casino en vivo y unirte a los crupieres reales y disfrutar de la acción en directo. Hay también opciones en español, como Ruleta del Sol de Ezugi o Ruleta en Vivo de Evolution.
Compromiso de Moonwin Casino con el Juego Responsable
Moonwin Casino ofrece su apoyo a los jugadores que quieren jugar de manera responsable, dándoles la oportunidad de establecer límites personales. Uno puede establecer límites de depósito, pérdida o apuesta. Para limitar tus actividades y establecer dichos límites, debes ponerte en contacto con el servicio de asistencia al cliente, ya sea a través del chat en vivo o por correo electrónico.
También puedes establecer un límite de sesión para el tiempo que pasas jugando. Una vez alcanzado el límite, el sistema te desconectará de tu cuenta automáticamente. Si necesitas un descanso más largo y más impactante, puedes establecer un periodo de reflexión o autoexclusión.
Moonwin Casino te sugiere que te comuniques con organizaciones como Terapia de Juego (Gambling Therapy) y Jugadores Anónimos si quieres pedir ayuda externa.
Veredicto final sobre Moonwin Casino
Los nuevos jugadores en Moonwin Casino tienen a su disposición un bono de bienvenida del 100% y 100 Giros Gratis. El sitio contiene miles de tragamonedas online, incluida la popular máquina tragamonedas Big Bass Splash. Otros juegos disponibles incluyen divertidas variaciones de juegos de casino en vivo, cartas, dados, video póker y muchas más opciones interesantes para los que están dispuestos a explorar.
Moonwin Casino está autorizado y regulado. Ofrece una buena variedad de opciones de pago, incluidas las criptomonedas, que son tanto seguras como anónimas. El chat en directo está disponible todos los días de la semana, y es fácil de usar.
Recomendados por expertos
Revisiones de los jugadores
I have played for a while but feel I have a gambling problem. For months I have asked support for them to close my account but they refuse to do it. You can not in your profile set your own limits or put yourself on a break but have to go through support and they don’t answer. This casino does NOT support responsible gaming and I think they should have a warning for that.
Dear Jesscar,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations, especially concerning such a serious matter as responsible gaming.
We are truly sorry to hear that your repeated requests for account closure due to gambling concerns were not addressed. At Moonwin, we are fully committed to promoting responsible gaming and ensuring that players have access to the tools they need to stay in control. The situation you described is deeply concerning and not reflective of the standards we strive to uphold.
We would like to investigate your case immediately. To do so, please contact us directly at [email protected].
Your feedback is invaluable in helping us improve our services and safeguard our community.
Best regards,
Moonwin Team
My favorite casino. Never felt any stress with them. All payouts and deposits usually go smoothly and my agent is always in touch. MoonWin has a great selection of instant games that I mostly play, so it's my favorite casino
Dear Customer,
It’s wonderful to hear that MoonWin has provided you with such a smooth and stress-free experience! Having a reliable agent and seamless transactions truly make a difference. We're also glad that you enjoy the selection of instant games.
Thanks for sharing your positive feedback, and may your future games be just as enjoyable! 🎰✨
Best regards,
MoonWin team
I was impressed by the design and usability of the site. Everything is easy to find, and the game filters make browsing a breeze. The slot games with progressive jackpots are particularly exciting and fun to play.
Some of the older games didn’t load properly on my mobile device. It seems like they need to update a few titles to ensure compatibility across all devices.
Dear Ryan,
Thank you for sharing your feedback about your experience with MoonWin! We're delighted to hear that you enjoyed the design and usability of our site, as well as the game filters that make your browsing effortless. We're especially glad that the progressive jackpot slots brought you excitement - those are always a fan favorite!
Regarding the older games not loading properly on your mobile device, we truly appreciate you bringing this to our attention. Compatibility is a priority for us, and we continuously work with providers to ensure that all games perform smoothly across devices. We'll pass this feedback along to our technical team for review and improvement.
If you experience any specific issues in the future, please don't hesitate to reach out to us via chat or at [email protected]. Our support team is available 24/7 to assist you.
Thank you for choosing MoonWin, and we hope to keep providing you with enjoyable gaming experiences!
Best regards,
MoonWin team
MoonWin is a nice casino with good bonuses. During the Christmas holidays, there were cool contests and special offers, and I hope that something similar will happen on Valentine's Day. I'm satisfied with %%% of my winnings, but it depends on the provider. All reliable providers are available here. The process of withdrawing winnings requires KYC, but it was not asked for the second time.
Very often, the bonuses I receive can only be used in a limited number of slots. I wish some elements of the site were larger for people with poor eyesight
Dear Customer,
Thank you for sharing your detailed feedback about MoonWin! 🌟 We're delighted to hear that you enjoyed our Christmas contests and special offers. We’re already planning something exciting for Valentine's Day, so stay tuned! 💝
It’s great to know you’re satisfied with your winnings and the variety of reliable providers we offer. We appreciate your understanding of the KYC process - it’s good to hear that it hasn’t been a hassle for you after the initial verification.
Your point about bonuses being limited to certain slots is valuable feedback, and we'll certainly look into making our promotions more flexible in the future. Additionally, your suggestion regarding the size of site elements for better accessibility is duly noted - we always aim to make our platform more user-friendly for everyone.
Thank you for choosing MoonWin, and we look forward to continuing to enhance your gaming experience! 🎰✨
Best regards,
MoonWin team
Moonwin is a really good casino. Most of all, I like the service, the agents always respond quickly and professionally, and my question was never left unresolved. It's convenient to play on your phone and tablet.
Dear Customer,
Thank you for sharing your positive feedback with us! We're glad to hear that you appreciate the fast and professional service from our agents. It's great that you find it convenient to play on your phone and tablet. We’re always striving to provide the best experience for our players.
Enjoy your time at MoonWin, and feel free to reach out if you need anything else!
Best Regards,
MoonWin team
Overall, I’m pretty satisfied with casino transaction system. The deposit limits are flexible, and the withdrawal options are solid, even if there’s a slight wait for larger amounts. The ability to use crypto for faster withdrawals was definitely a plus, and I appreciated the customer-centric approach to handling high roller accounts.
Dear Customer,
Thank you for your feedback! We’re thrilled to hear you’re satisfied with our transaction system and the flexibility of the deposit limits. It's great to know that the option to use crypto for faster withdrawals was a plus for you, and we’re happy you’ve appreciated our approach to high roller accounts.
We always strive to make the experience smooth and tailored to our players' needs. If you need any further assistance, don’t hesitate to reach out!
Best Regards,
MoonWin team
I like the bonuses and what the MoonWin loyalty program offers. The service is also good, there's a live chat where I've been helped many times. There are a lot of methods for depositing and withdrawing money, but I do everything in crypto through Binance to avoid difficulties with the bank.
Dear Customer,
Thank you for sharing your positive feedback with MoonWin! We're thrilled to hear you enjoy the bonuses, loyalty program, and the helpfulness of our live chat support team. It's great that you've found cryptocurrency transactions through Binance convenient and hassle-free.
Your kind words inspire us to keep improving and delivering the best gaming experience. Wishing you continued luck and fun on the platform!
Best regards,
MoonWin team
I like Moon Win. They give good bonuses not only for the first deposit, but also in the future for new deposits and just for fun. Fast, high-quality support. KYC is quick to pass. The number of slots is very large, I don't even know who needs such a choice.
I don't understand why I have to verify my identity or bank card again from time to time when it's only a 2000 withdrawal and I've done KYC before. However, I always confirmed it without any problems.
Dear Customer,
Thank you for your thoughtful feedback and for sharing your experience with MoonWin! 🌟 We're delighted to hear you enjoy our bonuses, the wide variety of slots, and our fast, high-quality support. Your positive remarks about the quick and seamless KYC process are greatly appreciated.
Regarding your concern about repeated verification: periodic checks are part of our security protocols to ensure compliance with regulatory requirements and to protect your account. We understand it can be inconvenient, but we’re glad to hear you’ve completed the process smoothly each time.
If you have any questions or need assistance, our support team is always here to help.
Best regards,
MoonWin team
MoonWin offers a good first 2 deposit bonus - one of the best among other casinos. The service and functionality allow you to enjoy the game. RTP vary from provider to provider, so check each game individually. The casino is very player focused.
Dear Customer,
Thank you for sharing your positive experience with MoonWin! We’re glad to hear that you found our Welcome Bonuses to be among the best. We strive to create a player-focused environment, and it’s great to know you’re enjoying the service and functionality. You're absolutely right about RTPs – they can vary across different providers, so it’s always a good idea to check each game individually for the best experience.
If you have any questions or need further assistance, our team is always ready to help!
Best regards,
MoonWin team
After a month of playing, I get a good win. I decided to take a break and froze my account for a week to make a further decision on how to use the winnings. MoonWin support is very good and verification was easy. This casino has all my favorite slots, especially I like Aztec Magic Deluxe from BGamming 👍
Dear Customer,
Thank you for sharing your feedback! We’re delighted to hear that you had a good win and that our support team and verification process met your expectations. It's great to know that you enjoy playing your favorite slots like Aztec Magic Deluxe from BGaming at MoonWin.
If you ever need any assistance or have further questions, feel free to reach out to our support team. We hope you continue to enjoy your time with us!
Best regards,
MoonWin team
Moonwin is a top casino, but there are not so many of them, especially among the new ones, it seems that they are stamped with ctrl c cntl v. But I have only positive experience with this casino. This does not mean that I have become a millionaire, not at all. I like to play and I want it to be comfortable and honest so that not only replenishment but also withdrawal of winnings is easy. And Moonwin suits my requirements 👍
Dear Peter,
Thank you for sharing your feedback! We're delighted to hear that you've had such a positive experience with MoonWin. While we can't guarantee millions, we strive to ensure that every aspect of your gaming experience is smooth, comfortable, and fair—whether you're depositing or withdrawing your winnings. It's great to know that MoonWin meets your expectations in terms of honesty and ease of use.
If you ever need any assistance or have questions, feel free to reach out to our support team. We're always here to help!
Best regards,
MoonWin team
Very simple registration with verification and replenishment. There are many slots to choose from. I received +300 euros and 100 spins as a first deposit bonus, which was a very good amount to start with. I haven't withdrawn the money yet.
Dear Customer,
Thank you for sharing your feedback! We're glad to hear that you found the registration and verification process simple and that you enjoyed the generous first deposit bonus.
Best of luck with your gameplay, and when you're ready to withdraw, we hope the process is just as smooth for you. If you need any assistance, feel free to reach out to our support team anytime!
Best Regards,
MoonWin team
After 3 months of playing in MoonWin, I hit the jackpot, which was triple the amount of deposits! The processing of the withdrawal request and the bank transfer took 5 days. I didn't notice that the casino staff tried to come up with any excuses for refusal, so I definitely recommend this casino.
Dear Customer,
Thank you for sharing your feedback! Congratulations on hitting the jackpot, that's fantastic! 🎉 We're glad to hear that your withdrawal was processed smoothly and without any issues. It's always great when things go as they should, and we're happy that MoonWin delivered for you. Your recommendation means a lot to us - enjoy your winnings!
Best regards,
MoonWin team
The verification process has never been so easy and after submitting my documents, everything was confirmed within 2 hours. Because in other casinos, the verification was so complicated, it was like I was asking for access to the Pentagon lol. There are many of my favorite games here, great support and all the conditions for a comfortable game.
I hate playing with bonuses, and there is no button to disable or delete bonuses, you have to go to support to get it removed. It would be nice if they added the functionality of refusing bonuses. Also, a couple of my favorite providers are missing.
Dear Customer,
Thank you for your detailed feedback! We're delighted to hear that you found our verification process easy and quick, especially compared to other casinos. It's also great to know that you're enjoying our games and support.
Regarding the bonus issue, we appreciate your input. To address this, we’d like to inform you that you can actually disable bonuses directly from the deposit page. Simply toggle the switch called "Use bonuses," and this will ensure you won’t receive bonuses in the future without needing to contact support.
We're always working to improve our services, and your suggestions help us make the casino even better. Thank you for choosing us, and we hope you continue to enjoy your experience!
Best regards,
MoonWin team
A well-made casino. Huge selection of slots, live casino with lots of tables. Easy to deposit n withdraw funds. I didn't have any prob with MoonWin which I cant say about Skrill.. 8/10 because it can always be better!
Dear Customer,
Thank you for your positive feedback! We're thrilled to hear that you’re enjoying the wide selection of slots and live casino tables at MoonWin, and that depositing and withdrawing funds has been smooth for you. We appreciate your understanding regarding any issues with Skrill and are happy that MoonWin has met your expectations.
Your 8/10 rating means a lot to us, and we’re always striving to improve so we can deliver an even better experience. If you have any suggestions or need assistance, our support team is always here to help.
Thank you for choosing MoonWin, and we look forward to continuing to provide you with a great gaming experience!
Best regards,
MoonWin team
Great casino. I like bonuses every Monday and Wednesday it's pleasant. Overall loyalty is so good and gives me save some money for playing. % of winnings is pretty enough, like most fam casino
Dear Customer,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the bonuses every Monday and Wednesday. It's great to know that our loyalty program helps you save some money while playing and that you're satisfied with the winning percentages on our platform.
We strive to provide a rewarding and enjoyable experience for all our players, and your satisfaction is our top priority. If you ever have any questions or suggestions, please feel free to reach out to our support team.
Thank you for choosing MoonWin! We look forward to continuing to offer you a great gaming experience.
Best regards,
MoonWin team
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Moonwin offers a great selection of games and fantastic deals that make play affordable, and the withdrawal process is so simple. I love playing here. You rock! ❤️