888 Casino

Not much really although I did receive my bonus instantly

Painfully slow, constantly tripping out mid game, bit boring frankly. There are definitely better sites which I will stick to in future.

They promise 100% bonus for first time players. I deposited £60 and the bonus never materialized.
No live chat so you can forget about trying to resolve the issue quickly.
Needless to say I am not pleased about this site.
I sent them an email a day ago but I have not received an answer yet.

Nothing

Gives you all the first deposit bonus and free spins then you don't recieve them. Doesn't say anywhere about how to claim them, they show up in rewards but don't activate when you play the selected games. Minimum deposit of 20 is also a joke. Won't be using again

Nothing.

Absolute joke of a site. Deposited 20 with the promotion £120 freeplay and 20 free spins played through my £20 no problems at all, went to play the spins and free play and guess what none of the inclusive games would load just a blank screen yet other games are loading absolute scam I will be reporting it!!!

I also tried playing on the app, online and on my tablet, clearing cache etc etc all the same not loading.. I then went to contact and no online chat come on really!? So now I’ve emailed them and apparently they will be getting back to me in 48 hrs absolute joke I will be leaving this review every where possible to warn others the worst site I’ve ever been on and I’ve tried loads!! Alexd1davies

Stable and slick gaming experience especially live casino games are nice.

Bait-like bonus promotion - When depositing $200, it said bonus $70 will be credited but it never happened. Funny enough, they have FAQs about why bonus is not credited which means they know this is trap with fine prints.

I was recently playing on the online Roulette live tables on 22/07/2018 when suddenly each time in a row of 7 everytime I placed my bet and the numbers I had covered landed a message came up stating "Bet Rejected".

I raised this with the support team who was no help at all having to repeat the issue several times - then having the response they know about this issue and it is being looked at whilst crunching over the phone eating which I found very unprofessional. My stakes were approx £250 and my total winnings would have been approx £2500

Despite sending screenshots of all the issues and detailed explanations this was their response:

Following a review of the Live Casino incident, in regards to your bets being rejected, it was found that the incident was caused by a temporary technical issue. Kindly note that your bets were returned immediately to your bankroll. We would like to apologize for the inconvenience caused and wish you the best of luck in our games in the future. If you require any further assistance with this or any other matter, please feel free to contact us.
Kind regards,
​Member Support Department
_______
I then emailed back stating I expect the winning to be credited and also at least expect details - there's no sign of the amounts. There's no mention of what bank roll as I have two bank cards on my account. There's also no mention of any relevant information.

I then decided to call the support team which was a waste of time - they were unable to tell me any more than the information on the email - "this is handled by the technical team, and they don't operate on the phones" I then asked well how to gain my information that I require - I was then told email. However as shown above was the quality of the emails.

I have also noticed I now have been blocked and can no longer access my account. I looked into 888Casino and can see they were recently fined for blocking user accounts and customer services issues and I can now see why I want to take the issue further and gain whats rightfully mine (Winnings) however just seems like the company are not taking me serious in the slightest. Each member of the support team I have spoken to have all been unprofessional and have shown no drive to get this issue rectified for me.

I wouldnt say its an intuitive UX since it looks and feels like every other casino-platform out there.
So you´ll get the same experience as usual, nothing more nothing less. But 888 has really shaped it up considering
how it used to be. It can only get better from here?

* The color contrast isnt working very well.
* I would use vectorbased icons and symbols since its somewhat blurry here and there.
* Design should follow a quite decent UX but it still holds rather unviting graphics.

Good betting software which works well and is used by few other major online casinos.

- No Chat
- The casino takes over 72 hours usually to answer to e-mails.
- Withdrawls take at least 4 business days but usually over a week (First the withdrawl will stay pending for 3 days).
- If you end up with a problem with this casino solving it is very very difficult because after you've waited their reply and replied back you need to wait again for 2-3 days and so on..

Lots of slots too choose from. Support usually gets back to you in 48 hrs

Withdrawal s take way too long pending period way to long 18 days since withdrawal via wire transfer and still nothing.

Worst casino online ever. I won but never cash out because of their policy to withdraw money take 3-4 days...BLACKJACK LOVER NICKNAME