WinGaga Casino

WinGaga Casino - Withdrawal pending for 1 month

€19612

I am filing this complaint regarding my withdrawal of €3,877 from Wingaga Casino, which has now been pending for over one month.

I requested the withdrawal shortly after my win and promptly submitted all requested verification documents. Despite sending five different versions of the final requested document, Wingaga Casino has rejected each one without valid justification.

On one occasion, I even provided proof that my submission matched the exact instructions they gave me. After sending that evidence, the casino abruptly stopped responding and closed the live chat, leaving me without any further guidance.

This conduct feels unprofessional, obstructive, and unfair. I have followed all their instructions in good faith and complied with the KYC requirements multiple times, yet they continue to delay payment without offering a clear reason or solution.

I am asking for AskGamblers’ assistance to:

Get my account fully verified without arbitrary rejections.

Receive my €3,877 withdrawal promptly.

I am happy to provide screenshots of all correspondence, rejected documents, and proof of compliance with their requests.

Email linked to account: < sent to the casino >

Thank you for your assistance in resolving this matter.

WinGaga Casino - Keeps rejecting payment request

€3877

Hello, I am Antal Bihari, unfortunately I would like to ask for your help! I registered at WinGanga casino through their platform where I won 70 euros for the first time. I requested a withdrawal request to the bank account from which I deposited. It successfully arrived in my account within 5 days. I thought I would play again and I was lucky again so I started a withdrawal request for 80 euros again. 5 days passed and they canceled my withdrawal request! I contacted them and they said that my bank rejected the transaction! Of course it is not true because I contacted my Revolut bank customer service and they said they could not find any problems that is why I can receive transfers and they do not see any transfer attempts! I requested my rejected withdrawal request again and it was canceled again! I tried to request it again but now they have blocked me from even trying to request it again! It's outrageous how people are being deceived! Thank you for reading! I look forward to your response as soon as possible! Best regards, Antal Bihari

WinGaga Casino - Delayed withdrawal since March 25th

€80

I asked for a withdrawal from WinGaga on 25/03, and it's still pending. Nothing happens.

Their support is useless same answers they just copy-paste answers.

I'm looking for help here cuz I think there is no other way to resolve this.

I don't know how u can give WinGaga such a high score here,

I suppose I'm not the only one who has the same problems with them. Their modus operandi is the same as some other bookies, same software. They are acting like a scam site, and they are, it seems.

I'm asking u to help me with them and to settle this down. I will upload a screenshot from my WinGaga profile as proof. is 442 USD.

WinGaga Casino - Delayed withdrawal of 400 euros

$442

I have had a delayed withdrawal of 400 euros for one week now and it seems it's going take longer with their unacceptable customer service!!! I have tried many times via chat to get an answer or a solution to my problem but nothing happened. I don't know what else should I do. I felt desperate with their poor help to me.

€400

Beschwerde-Statistik

Gelöst 5

Durchschn. Betrag $ 5,754

Durchschn. Dauer 0 Stunden

Durchschn. Antwortzeit 0 Stunden

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Spielerbewertung

9.5/10 ● 71 Bewertungen

Top-Bewertungen unserer Spieler

BIHARIANTAL

vor 6 Monaten

1/10

This platform doesn't like it when you get lucky and win a small amount! It won't pay you out! I speak from experience! Don't play here because it's a waste of money! Luck doesn't exist here!

Vollgaaas86

10/10

Anstrechendes Design der Seite und eine sehr große Spieleauswahl. Sehr viele Bonusangebote verfügbar. Auch die Gewinnauszahlungen sind nicht zu verachten.

Am Anfang sind Auszahlungen auf 500€ pro Tag festgelegt, was heißt man muss ich erst mal ein Status erspielen, damit die Auszahlungsgewinne größer als 500 sein können.

ChrisMorGR

10/10

It's a great casino. With a big variety of games, known games... Very known slots and providers... You can also find live casino and blackjack which is my favourite game.

It takes some time for withdraw to finish (3 or 4 days) but it's worth waiting... It's a trusted casino and I recommend it to everyone... Don't waste time... Join in now

Thank you for the wonderful feedback! We’re happy to hear you enjoy the variety of games and live casino, and we appreciate your trust. We’ll keep working to make your experience even better! Thanks for being with us! We're always here to make sure you have a smooth and enjoyable time. Best regards, Wingaga Team.

WinGaga Casino vor 5 Monaten

vikr0mep

9/10

I've been playing in different online casinos for about 5 years, but Wingaga was a pleasant discovery for me.
For starters, there's no annoying ads or spam after registration.
Secondly, I like the transparency: all bonus conditions are clearly stated, without any traps.
I'm a fan of roulette and blackjack, and the dealers in the live casino are professional and friendly.

Thanks for being with us! We're always here to make sure you have a smooth and enjoyable time. Best regards, Wingaga Team.

WinGaga Casino vor 6 Monaten

donnielkony

9/10

Weekly bonuses and cashback are what I like the most! This really helps you get back some of what you lost. And the withdrawals of winnings are always super quick.

Thank you for your review! We’ll keep the fun going. Best of luck with your bets and games! Best regards, Wingaga Team.

WinGaga Casino vor 7 Monaten

demegov

9/10

As it turns out, the site offers not only quality games, but also excellent sports betting. I placed a few bets on soccer and basketball, and I won a decent amount of money a few times.
It's a solid option for spinning slots and making bets.

Thanks for being with us! We're always here to make sure you have a smooth and enjoyable time. Best regards, Wingaga Team.

WinGaga Casino vor 7 Monaten

Everexan

10/10

I've got nothing but good things to say about Wingaga! The site's stable and the games run smoothly. They've got a wide line of sporting events, and the odds are pretty good. And you can withdraw your money without any delays.

Thank you for sharing your experience! We’re thrilled to know that you’re happy with our services. If you have any suggestions or need assistance, don’t hesitate to reach out. Best regards, Wingaga Team.

WinGaga Casino vor 8 Monaten

Quynhaaa

10/10

Wingaga really captures that authentic gambling atmosphere. They offer a huge selection of games and some great bonuses — exactly what you're looking for. I enjoy playing slots and placing sports bets there. And I should also mention their amazing support team. They're always on hand and ready to help whenever needed.

Thank you for your review! We’re so pleased that you’re enjoying our platform. Your support keeps us motivated to improve and grow. Best regards, Wingaga Team.

WinGaga Casino vor 8 Monaten

Mimanjiv

9/10

The design is nice, the site is easy to navigate, and the selection of games is pretty good. On top of that, the support team will help you out with any problems you might have. The playing conditions are great, and there are lots of options for withdrawals.

Thank you for your feedback! We're glad to hear you're enjoying the experience — we’ll keep working to make it even better. Best regards, Wingaga Team.

WinGaga Casino vor 8 Monaten

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