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William Hill Casino

Spielerbewertung 67 Bewertungen
Beschwerdebeantwortung 33 Beschwerde
4 Tage durchschn. 33 Beschwerde
Was uns gefällt
  • Spielautomaten von Top-Anbietern
  • Live-Chat rund um die Uhr geöffnet
  • SSL-Verschlüsselung
Was uns nicht gefällt
  • Zahlreiche Länderbeschränkungen
Offenlegung von Partnern

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William Hill Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://casino.williamhill.com/de-de/
Gründungsjahr
2000
Lizenzen
Gibraltar Regulatory Authority
Partnerprogramm
Sprachen
Englisch, Deutsch, Japanisch, Russisch
Typ
Download, Instant Play, Mobile

William Hill zählt zu den ersten sicheren und seriösen Online Casinos mit Lizenz. Die moderne Webseite bietet echte Slot-Unterhaltung seit dem Jahr 2000. Beste Online Spielautomaten werden von den führenden Softwareanbietern unterstützt, wie NetEnt, Playtech, Microgaming, IGT, WMS, NextGen Gaming, und anderen Spieleentwicklern aus der iGaming Branche. William Hill Webseite ist in mehreren Sprachen verfügbar, da es Kunden aus über 175 Ländern hat. Die virtuelle Spielhalle ist von der Regierung von Gibraltar lizenziert und reguliert. Wie William Hill in unserem Online Casino Test abschneidet - erfahren Sie jetzt.

Eingeschränkte Länder

Eine Reihe von gesetzlichen Beschränkungen verhindern, dass William Hill seine Spiele an Mitgliedern mit dem Wohnsitz in Belgien, Frankreich, Dänemark, den USA oder seinen Territorien und einigen anderen Ländern anbietet. Demzufolge können diese Spieler keine Konten eröffnen. Die vollständige Liste mit den nicht zugelassenen Ländern befindet sich im Drop-down-Menü.

Online Spielautomaten

Spielautomaten-Fans können auf Dutzende verschiedener Online Spielautomaten von verschiedenen Softwareplattformen zugreifen. Einige der beliebtesten Titel sind: Age of the Gods Slot, Wild Gambler Slot und Halloween Fortune Slot.

Mobile Spiele

Die mobilfreundliche William Hill Spielothek ist voll optimiert und kompatibel mit allen mobilen Endgeräten. Daher ist die Online Spielbank per Smartphone und Tablet erreichbar, wodurch Mitglieder die Möglichkeit haben, viele mobile Slots unterwegs zu spielen. Die mobile Version ist auch als App verfügbar. 

Die Download-Version der William Hill Spielothek bietet fantastische Grafiken, tolle Audioeffekte und eine imposante Auswahl von Spielen an.

Kundendienst

Das professionelle und äußerst freundliche Kundendienst-Team von William Hill steht den Spielern jederzeit zur Verfügung. Den Support ist es am einfachsten per Live Chat, E-Mail oder Telefon zu kontaktieren. Es gibt auch eine gratis Rufnummer sowie einen ausführlichen FAQ-Bereich mit nützlichen Informationen, bezüglich der Registrierung, Ein- und Auszahlungsmethoden, Spielauswahl, Sicherheit etc.

Sicherheit und Fairness

William Hill verwendet die fortschrittliche Secure Socket Layer Verschlüsselungstechnologie, um die höchste Sicherheit der finanziellen und persönlichen Spielerdaten zu gewährleisten.

Alle Auszahlungen werden von Gaming Associates unabhängig geprüft, sodass Kunden sicher sein können, dass sie Ihre Gewinne auch garantiert erhalten.

Alle Spiele im William Hill erden von seriösen Anbietern betrieben werden, sodass Spieler sicher sein können, dass alle Spiele regelmäßig von unabhängigen Prüforganisationen getestet werden und fair sind.

Online Casino Test: William Hill

William Hill hat eine exzellente Reputation in der Online Glücksspielwelt und zählt zu den seriösen und sicheren Anbietern mit Lizenz, wo Spieler sicher sein können, das ihnen ein faires Spiel angeboten wird. Alle Informationen sind leicht zu finden, wobei nichts versteckt bleibt. Transparenz wird in diese Spielothek großgeschrieben, damit Mitglieder ohne Angst vor Betrug in Slots genießen können. In diesem Testbericht über William Hill stellen wir die große Auswahl an Spielautomaten und hervorragende Kundenbetreuung in den Vordergrund.

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William Hill Casino - Account Suspended and in verification process with 22 K CAD

Hi,


Im really worried right now with the time of verification for my account suspended.


Lets recap. Last friday (november 4th) Ive received and email asking additionnal information about me. They asked me to send another ID and proof of wealth. So Ive sent them 12 slips of pay, my driver liscence and my Passport.

During the night, Ive continue to played on the site (ive won 2K that night always on sportsbetting).

A couple of hours after that, my account was suspended so I went to the chat to understand what happened.


They say that they were asking for documents from me and they didnt received anything yet. So Ive sent that back to another specific email adress they got for documents.


The day after, saturday afternoon, I came back to the chat to confirm if they received my email. They confirmed me that the documents were received and that they were now under reviewed by the security team.


Ive received 2 email during that week-end. 2 automated system email saying that my account was now limited and that I was no more eligible for promotions. But still no email about an update of my account suspend.


Monday, I came back to the chat again to know whats going on. Same thing, I even talked to a manager saying that the documents are reviewed by the security team and that usually it takes 24-48 hours to review it.


Wednesday, still no news, I wont let it go so I went to the chat again talked to another manager, told me same things and even told me that he will personnnaly follow me up on it by email during the day. Guess what. Nothing again..


So today, thursday, I had no choice to come back on chat and asked to talk to another manager and Ive told them that this situation is now under review for more thatn 144 hours. Im still getting the same automated message from them that this is under review and they will respond me by mail.


Lets note that Ive also send them an email wednesday complaining about the lack of response and update from them. But Im still getting no email from them.


I really hope someone here can help me with it.

I got 22,200$ stocked in that account


Pardon me if my english is not at it best cause Im french


Thanks



staus Ungelöst
$22200
William Hill Casino - Verification Issues
Hello.

I got into an unpleasant situation at williamhill.com.
I registered with williamhill and played with them, but once my account was blocked and I could not log into my account. I contacted the support service and I was told that to unlock the account I need to go through the verification procedure and provide documents for verification. I uploaded documents but didn’t receive a response. A few days later I asked in a chat when my documents will be checked? In the chat I was asked to take new photos of documents and send them again. I took new photos and posted, but received the answer only after a few weeks. I was again asked to take new photographs of documents. Again I took new photos of the documents, uploaded them, and again the support service ignored me.
I downloaded various documents in live chat and sent to the mail about 7-10 times - passport photo, selfie with passport, utility photo, selfie with utility, selfie with a leaflet on which my login is written, screenshots and photos of my account neteller, screenshots and photos deposits in williamhill from my neteller account. I always made new photos. But each time they send me a letter that my documents have been transferred to the appropriate department, and after a few weeks they ask me to send new documents again.
This story has been going on for more than a year, I do everything they ask, but I can’t log into my account. The last time they asked me to take new selfies photos with a passport and utility in another room, on a different background. I took these photos and sent them an email 12/13/2019. The next day I received a letter stating that my documents were handed over to the appropriate department and will contact me shortly. However, 30 days have passed since I sent the documents, but I did not receive a response from them and I can’t log into my account.
Please help me unlock my account and withdraw money from willhill
staus Ungelöst
$4190.47
William Hill Casino - Permanently Suspended my account with £1,800

My situation is as follows, I will endeavor to give a short, but concise, true account in chronological order to help with the process.

Personally I am not an avid regular gambler and purely use it as a form of recreation for when I want to while away some time (if that makes sense), as a form of entertainment.

I opened up an account with WilliamHill's online casino on the 25th October 2018 having seen a free bonus/promotion for new users.

27th October 2018 I received an email asking for 2 documents for age verification purposes, this was promptly done.

29th October 2018 I received a confirmation email thanking me for the documents.

30th October 2018 I received an email asking for further confirmation under the KYC ("Know Your Customer") process. 2 further documents were sent, no further emails from WH regarding the above verification's.

30th October 2018 - 9th September 2019 play was made on the WH site

At the commencement of the account, I won a small amount of money with the said given new user incentive bonus, we were probably talking £10-£20 (wagered and withdraw able) at the time.

Subsequent to that, I then played any daily or weekly bonus' and promotions made available directly to my account from the small amount of initial winnings.

Over time (approx 10 months since opening the account), the account balance was fortunate enough to rise to circa £1,500 - £,2000.

The winnings were accumulated on all sections of their site, be it Vegas, Casino, Live Casino, Games, Macau etc. At no time was any collusion or any other forms of so called unfair/fraudulent betting made. It was all by luck, chance and mostly by a self awareness of knowing when to stop wagering on a particular part of their website.

9th September 2019 I received an out of the blue email from a <casino rep name removed> (Account Assurance Team):

"Following a thorough review of your William Hill Account 'USERNAME, we've taken the decision to suspend it permanently.

This decision is in line with our Terms and Conditions. For further information please check Section 12 - Closure of your account; Termination of terms of use of our Terms and Conditions. Here's the link:

https://williamhill-lang.custhelp.com/app/answers/detail/a_id/6719/."

10th September 2019 I went on to live chat to seek an explanation, unfortunately live chat were unable to shed any light on the matter.

10th September 2019 I sent an email to support@willhill to seek clarity and information on the email from regarding the suspended account.

12th September 2019 I received an email from Amie (Executive Relation Officer):

I write in further to your recent contact dated 10/09/2019.

After a thorough review of your account, the decision remains that your account is suspended, this is a business decision which is non negotiable and we are not obligated to disclose the reasoning for this.

In regards to your funds, unfortunately your balance on the account will be retained whilst your account is suspended and you will be unable to withdraw these.

I hope the above clarifies our position in regards to this matter, and we wish you all the best.

Today 15th September 2019 - I seek advice on where I can now take this matter and/or if there is any recourse. Upon the suspension I had a balance of £1,800.09 in my account and as it stands, the funds have been taken from me without a specific reason. As mentioned, I was in my opinion doing nothing untoward nor disingenuous with regards the betting procedures during the time frame above. I find it totally inappropriate that a "business decision" can be to take more than £1,800 from me without a specific factual reason. Yes, I may have accrued the balance via various promotions and bonus' offered but I had used them in good faith as per the Terms and Conditions. Is it my fault that I won money from playing various slots/games etc over a period of time for the above mentioned bonus'?

To this day I have no idea was I have been so harshly dealt with. If it were fraud I get it, if it were for bonus abuse (I dont see how), why did they just not exclude me from bonus' and promotions? As it stands I do not know where to turn or what my rights are, any help or guidance would be thoroughly appreciated.

Various emails and transcripts are held from the commencement of the account opening to the last correspondence if required.

Many thanks for taking the time to read.

staus Gelöst
£1800
William Hill Casino - Continuous blocking of account and refusal of withdrawing funds
After a number of years of not using my account, I decided to reopen it and start using the casino section of the website. I was having a number of issues reopening my account and was speaking to various people on the live chat who were going through the process of reopening my account. Every time it got reopened, I tried depositing with a new card as the old ones on my account were expired and the account would get blocked when attempting to deposit some funds. On 1st April, I spoke to three different customer service representatives and then a manager for over an hour and a half (I spoke to Khiechiel, Rhaine, Lawrence and then Michael who was a manager, and was told it'd take 48 hours to undergo the additional security checks. After this, on 4th April I spoke to Janine and the security issue eventually got resolved and I was able to login and deposit and bet/play.

After my £250 deposit on 4th April, I made £120 profit, so had a total of £370 in my account. I wanted to withdraw my funds at this point, but as soon as I clicked confirm to withdraw, they blocked my account again. I spoke to Peter on the live chat and he told me I'd have to wait 24-48 hours for additional security checks, where I'd then hear back via email from management.

On 7th April, I still hadn't heard back, so I went on the live chat again and spoke to Christian S, who told me there was no update. By this point it had been 3 days since my last chat where I was told it would be 24-48 hours.

On 9th April, I still hadn't heard back. I spoke to Bhanz who told me I'd hear back soon via email.

On 11th April, I still hadn't heard back, so I spoke to Miguel on the live chat, who told me I'd hear in another 24-48 hours. I also requested my live chat logs so I could submit a formal complaint, which he said I'd receive in 24 hours. I asked whether this would really be the case as I'd been told that multiple times and he reassured me it would definitely be the case as that is standard procedure when replying to emails.

On 14th April, I hadn't received the live chat logs nor had I heard back regarding my account being blocked, so I spoke to Nyl and Bhanz. They then followed up and finally sent me the chat logs, but on 15th April, I still haven't heard back regarding my account being blocked, 11 days after being told I'd hear back in 24-48 hours.

I need the money in my account and it is becoming increasingly frustrating not being able to access my account or withdraw my funds. I want something to be done about it. I have all the chat logs as files if anybody requires to view them to cross check with what I am saying.
staus Ungelöst
£370
William Hill Casino - Delayed payments and ''Security Check''
I NEED HELP AND ADVISE
I made my first ever deposit on a casino site after watching streamers online.
As i didn't want to affect my credit score etc i found William Hill would be ideal as they have a quick cash voucher option.
I made a deposit of £50 via quick cash voucher, after a brief play of slots i was up to £250ish .
I made a withdrawal of £210 via quick cash voucher (same method i deposited from).
I had receive help to locate my voucher code via Live chat as i wasn't sure how to find the code.

*HAPPY DAYS*
I walked to a William Hill store collected my winnings.

**WILLIAM HILL SECURITY CHECK BULLSHIT**
Over the course of the next few days i had carried on depositing £20 (total £220 deposited) here and there via quick cash voucher.
I have played various slots games and now i have £240, £60 and £170 pending in my withdrawals via quick cash voucher.
I was advised by live chat that there is a security check they do on all accounts and it will take 24-48hrs for a response.
It has now been over 5 days and i am getting the same response from live chat.
I have read other complaints on other blogs where people have had similar issues.
I have emailed my ID, Bank statement, Utility bill and bank card pictures.
I have been told my account is already verified and they don't need the document and for me to wait for a email from them.

I'm really upset at the poor service and the limited information from William Hill Live chat.

Please can i get some help or advice if anyone has ever faced the same problem and have they resolved it.
staus Ungelöst
£470

Beschwerde-Statistik

Gelöst 5
Durchschn. Betrag $ 7,903
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 4 Tage

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William Hill casino, I have only heard of good things coming from their casino. First and foremost I could tell you many factors as to Why William Hill casino is worth going into. Some of the examples I would like to share are their professional staff and live support, they meet and greet players, answer their questions in a timely manner and offer extra help on the side! They, as with all Playtech casinos offers not only their welcome bonus but they also offer a Refer a Friend bonus! For each time you refer a friend and that friend decides a minimum of 35 pounds or $55 CAD you will gain 50 Pounds or $80. Currently I have only used a currency converter to give you an estimate of the bonus.

My experience on William Hill has been splendid!!! I deposited $50 to try out my luck and my first game to go on are the Marvel Jackpot Slots. Some of the Marvel Jackpot slots they have there are X-Men, Fantastic Four, The Incredible Hulk, Daredevil, and Blade. My first choice would be Fantastic four because that slot has Free Spins and inside of the free spins contains triple stacked Marvel Characters on Reels 3. If you land 3 identical characters on reel 3 then their feature is triggered plus you gain additional spins for the duration of their feature! Mr Fantastic Expands every time he appears in his feature (so long as there is a win),The Invisible woman creates multipliers for your total win, the Human Torch occurs much more frequently in his feature and a stacked wild on Reel 1 is present giving the players a great chance to hit five Human Torches that are sure to create a whirlwind of wins and finally The Thing Feature holds each symbol (Only the Thing symbols) and turns it wild while they are held for the remaining 3 spins. They are all great video slots and I can`t wait to hit a jackpot of my own.

During this session my payout for playing on the Marvel Slots is $120 so not too bad in terms of winnings. I however expected something much bigger to come out from these video slots but overall I would come back to make another deposit to try my luck once more!!! I sometimes have a knack for coming back to good casinos! A 9 out of 10 for William Hill Casino!

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William Hill was founded in the year 1934 and also is noted down at the London stock exchange for ten years. The game of chance group belongs to the greatest ones and respected organizations most in the online game of chance and wagering industry. William Hill casino is one of the newest members of the stable of the supplier. The online casino offers online casino games about 170 different and exciting out of the house Playtech, one of the most well-known developers of first-class and more very qualitatively online casino software. As an alternative to the downloadable online casino software package one cannot do most, play in the Web browser and of course win everyone, games, however, in the flash based mode.

Online casino games, among this many unusual variants of classic casino games, more than 170 different ones are in the extensive assortment of William Hill casino represented. The great choice and variation of the games provide that all different player types come onto her expense fully and completely. The online casino games is in seven categories subdividedly in the William Hill casino:

Blackjack
This casino classic has his own category because there are so many different versions. Among other things one can play Blackjack, Blackjack switch, Blackjack of whirring and Pontoon at the virtual Blackjack table.

Roulette
One can a stylish and open virtual roulette tables in the William Hill casino when playing European roulette, American roulette and Mini roulette experience to this one entertaining evening.

Cards and table games
Who casino would like to play table games in the William Hill casino, this one should kiss and throw the cube couples at the Craps, select the cards at the Baccara skillfully and sp with pleasure exclusive or rather unknown elen, or at the Sic Organization & Methods Consulting.

Fruit machines
One finds one-armed banditti, fruits Slots, 3 rollers and 5 rollers Slots, as well as video packed with feature programs, free games and bonus rounds Slots, in this category. Some of course also are in this choice be able to the profits offer this one the best progressive jackpot Slots into amounting to millions.

Casino poker’Spielautomaten
In this category one finds one-armed banditti, fruits Slots, 3 rollers and 5 rollers Slots, as well as video packed with feature programs, free games and bonus rush Below Expectationses Slo em, speak Dog poker, Pai Gow poker, Caribbean Stud poker and others try out versions.

Video poker
With already low uses one can the perfect combination of fruit machine and poker make the impressive profits at. ’Spielautomaten
One finds one-armed banditti, fruits Slots, 3 whale s Swiss Code of Obligations Better, Deuces game and other variants, in this category.

Amusement arcade games
Amusement arcade games but also lottery and immediately competitions are available in the assortment of varied games for William Hill casino by now. Among other things does one have a choice of Keno, mega-for Ball, Virtual Horse Racing, derby Day and many others more.


William Hill casino Bonusse and doctorates
William Hill casino offers his new customers and players a fantastic welcome package searches to that one of people like him. Thanks to several deposit options at the beginning and the first months of the membership one can a gigantic welcome bonus package snatch himself. €Spielautomaten
Find, one gets a bonus of 100% up to 200 in this category€.
On a deposit of 1200€one gets a bonus of 400 or more€.

In addition, one gets a monthly Treuebonus from 20% up to 200€on every deposit ( up to 4000€per month ).

The Bonus must at least 20 times turned over.

Alternative payment methods, who comes into the pleasure of further 10-15 % impact on his deposit, taken advantage. One makes of the advantages further wave Freundschaftswerbungsbonusse friends to convince of William Hill casino.

The loyalty program of William Hill casino also is part of the best ones in the industry. € gets a loyalty point and he such collected points can be exchanged for genuine money etc. later alternative 10. The more one plays, one collects the more points and can exchange these according to the current VIP level.


William Hill casino customer service
The service department in the William Hill casino has world class format. The employees of the customer service are always courteous, helpful and professional. 24/7 can be contacted the customer service over telephone, live chat, e-mail or fax. The complete supply rounds off open and understandable FAQ side one for William Hill casino in the area of customer service.

William Hill casino cost me a great deal off money but i still like it.Now i am not going to tell you about their reputation and security because you all know that they are one off the biggest gambling site on the world and that says all about them.I joined William hill (same as all casinos that have poker) trough poker site.I had fifty euros on poker and wanted to play casino games and try to double it so i transferred it all to casino.

Since they are biggest casino online they got biggest choice off games too,so it is pretty hard to decide which off the awesome games to play at William hill.I started off with Black Jack as usual.it was a playtech classic black jack and i started with low bets just to try my luck here.At first i won some but as i rise my bets i keep getting poor hands and busted out few times so i decided to move on to slot games where i hoped to get some real profit.

Since i always aim on marvel jackpoti chosen marvel slots for my next destination at William hill.My first slot game was x-men.I set up my bet to 0,02 cents per line total of 0,50 per spin.Thing were not going good for me i lost about twenty euros on this slot without wining any free spins or x feature.In the mean time i won some money at sports betting and transferred that too on casino in hope off hitting some kind off a huge win but i was terribly wrong.

I gambled away all off it in total 84 euros and ended up with nothing.My main money stealer were marvel slots and pink panther slot so i will avoid them in future for sure.You must wonder why i still like William hill after i had such a loss off money there.Well to be honest i hate loosing money but my luck was bad those days and i can not blame William hill for that.They did their part of the job good.They have great games,nice bonuses,excellent support,and fast payouts i know because i had withdrawn small amount from William hill poker and got money in two days.So iff you haven't tried William hill casino yet i suggest you to do so and wish you luck better then mine.My grade for William hill casino is 9/10

My experience with William Hill casino is pretty disappointing despite it being a popular choice for gamblers i never seem to win here. I'm not going to argue about the software as they do have some of the best games, it was just my luck which was unbelievable.

I made my first deposit, claimed the 1st deposit bonus and started playing live roulette, i was just clicking numerous times all over the board, throwing multiple 10p's everywhere, my first bet came to £15.60 and i managed to win on number 14, paying out £36, i then had to repeat my bet as starting a new bet would be time consuming and you only get around 25 seconds to place a bet if even that. I got sucked into their strategy, by repeating my bet over and over i ended up losing my first deposit and bonus combined, live roulette barely counted towards the wagering for the 1st deposit bonus but i was just trying to build a balance before hitting the slots.

I made a second deposit and claimed another bonus, this time i was slightly more lucky. I played Cash Genie (slot) and hit this random feature on a £2 spin, i was flying high in the bonus round with magic carpets and ended up locking that game off with £80 profit, i tend to stick to 1 game and just keep trying rather than switching every 10 minutes but i did the unsuitable option and opened up Deal or no Deal slot game, hitting 3 telephones activates the bonus round where there's a small chance you could be playing for big jackpots even from a 20p spin.

I have nothing good to say about this game as it took everything from me, i almost managed to fill up my bonus bar for a free bet but i refused to deposit again as i was annoyed from losing multiple spins without a win. I didn't use support but they do have a live chat 24/7 if needed, they have a live queue so you know roughly how long you need to wait before they answer your query.

I am yet to make a cash out to my visa but according to their terms and conditions it shouldn't take no more than 3 days once processed and i would take their word as they are as legit as they come. If your a poker player they have software which offers a free $1000 freeroll if you make your first deposit or transfer on their, or if your more of a bingo player they have several promotions on your first deposit including a free room just for new players. Also a live section for roulette or blackjack players, and a sports section for online betting which is what i should start doing as i seem to spend money like there's no tomorrow! Either way, despite losing i would rate this casino highly, around 9.4/10 should do it.

This casino is, the name says it all, part of the WH Group. It is their biggest, primary casino. Powered by Playtech, the casino offers a wide range of various games, including live dealer games.

A few years ago I started playing at William Hill after they offered a 30 euro no deposit bonus.Back in those days live dealer games were not so common, let alone live games with low betting limits. William Hill was one of the first. They jumped in this market gap, and soon they became one of the market leaders. It was because of this casino that I developed a love - hate affair with roulette. The normal bonuses issued by this casino are as most other casino's. 40% on your first deposit of the day, 50% on the second and 60% on the third deposit of the same day. Their bonuses may not be out of the ordinary, their customer support and their no wager bonuses are definitely something special. In the past months I complained about receiving a very low no wager bonus. Shame on me, you don't complain about something given. Without any hesitation customer support funded my account with extra money, no strings attached. By the way, those no wager bonuses come in regular. Most of the time a lower amount, and about 1 time a month a substantial amount. And guess what I do with the bonus money.... I start playing the roulette table immediately.
Their live roulette table limits are 0.10 - 15, 1 - 50,2 - 100 and 5 -300.

I never experienced any trouble or issues while depositing or withdrawing money. The 24/7 support will guide you through the way, if necessary.There a not many (if any !!) differences between the casino's of the WH Group, but this William Hill Casino Club is my absolute favorite of all online casinos. They really take care of you as a customer and are in my opinion highly trustworthy. And no, I am not an affiliate, I only want to be honest.

Ratings:
Bonuses 8/10
Wagering requirements 9/10
Software 9/10
Customer Support 10/10
Available Games 9/10

I joined up to William Hill Casino a few months ago through a trial pay service because I got the option of joining up to loads of casinos, and I thought that I had heard of William Hill and I'd give it a go. They were doing lots of bonus deposit offers, but I read through the play through and it seemed a little steep to be able to go through it, so I just played with my money.Depositing was super quick through debit card so no issues at all with their banking.

I used the download version of their casino.I was actually disappointed at the range of games they had - there was much less of a selection of games than I thought, probably about 150 or so, and some of the games did seem like filler.I would say that about one third of the games are substandard.The downloads also take quite a lot of time, so I don't think the software side of William Hill is that strong.

If you want to play the standard games of roulette which I did, it was a smooth transaction.I actually ended up making $50 from my deposit of $30 which I moved on to playing one of the mega slot games.Although they are fun to play, I think that they are a bit of a money sink, and I lost about half my winnings from the roulette.

I ended up withdrawing the cash that I made along with my deposit.It took about one week to take out my money, which was a little on the slow side.It also took a telephone call to finally do it, but everyone was helpful and eventually I got my money as promised.

I registered on WH about 2 years ago for nodeposit about 30$. Unfortunately i lost it, but i eventually made deposits there, and already made few cashouts(actually, i didnt win there much, but i didnt lose and thats good). I never had any problems with William Hill, and i like this casino.

1) I like their support. I am just registered, and live chat opened and someone just give me my nodeposit + offer deposit bonus. I like this way, when you just register, and somebody help you. They check documents in 48 hours time span. If you had any support, you just can write them, and will receive answer in this time span. Also i like that they had russian support, thats a big + for casino. Their support got 7/10

2) They had standart playtech slots, and i LIIIIIIIKE this slots. Fantastic four, iron man, great blue, gladiator - my favorite slots. All of slots had good rate of payout, nice free spins and features. They also had an marvel jackpots, but i never hit it :( May be had a better luck next time.10/10

3) They very reputable and old casino. You should not worry about your money when playing there. Cashouts a bit long, but its okay, because you know that money in safe.7/10

4) Promotions are very good, much better than other casinos of playtech. Wager 20x so its not very hard to clear it. 9/10
Total:33/40

William Hill is high reputable casino. If you like playtech, you should play there without any risk lose your money. Friendly support, excellent and different games, without canceling your cashouts and lock your account. This casino is really good in my opinion.

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