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William Hill Casino

Spielerbewertung 67 Bewertungen
Beschwerdebeantwortung 33 Beschwerde
4 Tage durchschn. 33 Beschwerde
Was uns gefällt
  • Spielautomaten von Top-Anbietern
  • Live-Chat rund um die Uhr geöffnet
  • SSL-Verschlüsselung
Was uns nicht gefällt
  • Zahlreiche Länderbeschränkungen
Offenlegung von Partnern

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William Hill Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://casino.williamhill.com/de-de/
Gründungsjahr
2000
Lizenzen
Gibraltar Regulatory Authority
Partnerprogramm
Sprachen
Englisch, Deutsch, Japanisch, Russisch
Typ
Download, Instant Play, Mobile

William Hill zählt zu den ersten sicheren und seriösen Online Casinos mit Lizenz. Die moderne Webseite bietet echte Slot-Unterhaltung seit dem Jahr 2000. Beste Online Spielautomaten werden von den führenden Softwareanbietern unterstützt, wie NetEnt, Playtech, Microgaming, IGT, WMS, NextGen Gaming, und anderen Spieleentwicklern aus der iGaming Branche. William Hill Webseite ist in mehreren Sprachen verfügbar, da es Kunden aus über 175 Ländern hat. Die virtuelle Spielhalle ist von der Regierung von Gibraltar lizenziert und reguliert. Wie William Hill in unserem Online Casino Test abschneidet - erfahren Sie jetzt.

Eingeschränkte Länder

Eine Reihe von gesetzlichen Beschränkungen verhindern, dass William Hill seine Spiele an Mitgliedern mit dem Wohnsitz in Belgien, Frankreich, Dänemark, den USA oder seinen Territorien und einigen anderen Ländern anbietet. Demzufolge können diese Spieler keine Konten eröffnen. Die vollständige Liste mit den nicht zugelassenen Ländern befindet sich im Drop-down-Menü.

Online Spielautomaten

Spielautomaten-Fans können auf Dutzende verschiedener Online Spielautomaten von verschiedenen Softwareplattformen zugreifen. Einige der beliebtesten Titel sind: Age of the Gods Slot, Wild Gambler Slot und Halloween Fortune Slot.

Mobile Spiele

Die mobilfreundliche William Hill Spielothek ist voll optimiert und kompatibel mit allen mobilen Endgeräten. Daher ist die Online Spielbank per Smartphone und Tablet erreichbar, wodurch Mitglieder die Möglichkeit haben, viele mobile Slots unterwegs zu spielen. Die mobile Version ist auch als App verfügbar. 

Die Download-Version der William Hill Spielothek bietet fantastische Grafiken, tolle Audioeffekte und eine imposante Auswahl von Spielen an.

Kundendienst

Das professionelle und äußerst freundliche Kundendienst-Team von William Hill steht den Spielern jederzeit zur Verfügung. Den Support ist es am einfachsten per Live Chat, E-Mail oder Telefon zu kontaktieren. Es gibt auch eine gratis Rufnummer sowie einen ausführlichen FAQ-Bereich mit nützlichen Informationen, bezüglich der Registrierung, Ein- und Auszahlungsmethoden, Spielauswahl, Sicherheit etc.

Sicherheit und Fairness

William Hill verwendet die fortschrittliche Secure Socket Layer Verschlüsselungstechnologie, um die höchste Sicherheit der finanziellen und persönlichen Spielerdaten zu gewährleisten.

Alle Auszahlungen werden von Gaming Associates unabhängig geprüft, sodass Kunden sicher sein können, dass sie Ihre Gewinne auch garantiert erhalten.

Alle Spiele im William Hill erden von seriösen Anbietern betrieben werden, sodass Spieler sicher sein können, dass alle Spiele regelmäßig von unabhängigen Prüforganisationen getestet werden und fair sind.

Online Casino Test: William Hill

William Hill hat eine exzellente Reputation in der Online Glücksspielwelt und zählt zu den seriösen und sicheren Anbietern mit Lizenz, wo Spieler sicher sein können, das ihnen ein faires Spiel angeboten wird. Alle Informationen sind leicht zu finden, wobei nichts versteckt bleibt. Transparenz wird in diese Spielothek großgeschrieben, damit Mitglieder ohne Angst vor Betrug in Slots genießen können. In diesem Testbericht über William Hill stellen wir die große Auswahl an Spielautomaten und hervorragende Kundenbetreuung in den Vordergrund.

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Beschwerden

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William Hill Casino - Account Suspended and in verification process with 22 K CAD

Hi,


Im really worried right now with the time of verification for my account suspended.


Lets recap. Last friday (november 4th) Ive received and email asking additionnal information about me. They asked me to send another ID and proof of wealth. So Ive sent them 12 slips of pay, my driver liscence and my Passport.

During the night, Ive continue to played on the site (ive won 2K that night always on sportsbetting).

A couple of hours after that, my account was suspended so I went to the chat to understand what happened.


They say that they were asking for documents from me and they didnt received anything yet. So Ive sent that back to another specific email adress they got for documents.


The day after, saturday afternoon, I came back to the chat to confirm if they received my email. They confirmed me that the documents were received and that they were now under reviewed by the security team.


Ive received 2 email during that week-end. 2 automated system email saying that my account was now limited and that I was no more eligible for promotions. But still no email about an update of my account suspend.


Monday, I came back to the chat again to know whats going on. Same thing, I even talked to a manager saying that the documents are reviewed by the security team and that usually it takes 24-48 hours to review it.


Wednesday, still no news, I wont let it go so I went to the chat again talked to another manager, told me same things and even told me that he will personnnaly follow me up on it by email during the day. Guess what. Nothing again..


So today, thursday, I had no choice to come back on chat and asked to talk to another manager and Ive told them that this situation is now under review for more thatn 144 hours. Im still getting the same automated message from them that this is under review and they will respond me by mail.


Lets note that Ive also send them an email wednesday complaining about the lack of response and update from them. But Im still getting no email from them.


I really hope someone here can help me with it.

I got 22,200$ stocked in that account


Pardon me if my english is not at it best cause Im french


Thanks



staus Ungelöst
$22200
William Hill Casino - Verification Issues
Hello.

I got into an unpleasant situation at williamhill.com.
I registered with williamhill and played with them, but once my account was blocked and I could not log into my account. I contacted the support service and I was told that to unlock the account I need to go through the verification procedure and provide documents for verification. I uploaded documents but didn’t receive a response. A few days later I asked in a chat when my documents will be checked? In the chat I was asked to take new photos of documents and send them again. I took new photos and posted, but received the answer only after a few weeks. I was again asked to take new photographs of documents. Again I took new photos of the documents, uploaded them, and again the support service ignored me.
I downloaded various documents in live chat and sent to the mail about 7-10 times - passport photo, selfie with passport, utility photo, selfie with utility, selfie with a leaflet on which my login is written, screenshots and photos of my account neteller, screenshots and photos deposits in williamhill from my neteller account. I always made new photos. But each time they send me a letter that my documents have been transferred to the appropriate department, and after a few weeks they ask me to send new documents again.
This story has been going on for more than a year, I do everything they ask, but I can’t log into my account. The last time they asked me to take new selfies photos with a passport and utility in another room, on a different background. I took these photos and sent them an email 12/13/2019. The next day I received a letter stating that my documents were handed over to the appropriate department and will contact me shortly. However, 30 days have passed since I sent the documents, but I did not receive a response from them and I can’t log into my account.
Please help me unlock my account and withdraw money from willhill
staus Ungelöst
$4190.47
William Hill Casino - Permanently Suspended my account with £1,800

My situation is as follows, I will endeavor to give a short, but concise, true account in chronological order to help with the process.

Personally I am not an avid regular gambler and purely use it as a form of recreation for when I want to while away some time (if that makes sense), as a form of entertainment.

I opened up an account with WilliamHill's online casino on the 25th October 2018 having seen a free bonus/promotion for new users.

27th October 2018 I received an email asking for 2 documents for age verification purposes, this was promptly done.

29th October 2018 I received a confirmation email thanking me for the documents.

30th October 2018 I received an email asking for further confirmation under the KYC ("Know Your Customer") process. 2 further documents were sent, no further emails from WH regarding the above verification's.

30th October 2018 - 9th September 2019 play was made on the WH site

At the commencement of the account, I won a small amount of money with the said given new user incentive bonus, we were probably talking £10-£20 (wagered and withdraw able) at the time.

Subsequent to that, I then played any daily or weekly bonus' and promotions made available directly to my account from the small amount of initial winnings.

Over time (approx 10 months since opening the account), the account balance was fortunate enough to rise to circa £1,500 - £,2000.

The winnings were accumulated on all sections of their site, be it Vegas, Casino, Live Casino, Games, Macau etc. At no time was any collusion or any other forms of so called unfair/fraudulent betting made. It was all by luck, chance and mostly by a self awareness of knowing when to stop wagering on a particular part of their website.

9th September 2019 I received an out of the blue email from a <casino rep name removed> (Account Assurance Team):

"Following a thorough review of your William Hill Account 'USERNAME, we've taken the decision to suspend it permanently.

This decision is in line with our Terms and Conditions. For further information please check Section 12 - Closure of your account; Termination of terms of use of our Terms and Conditions. Here's the link:

https://williamhill-lang.custhelp.com/app/answers/detail/a_id/6719/."

10th September 2019 I went on to live chat to seek an explanation, unfortunately live chat were unable to shed any light on the matter.

10th September 2019 I sent an email to support@willhill to seek clarity and information on the email from regarding the suspended account.

12th September 2019 I received an email from Amie (Executive Relation Officer):

I write in further to your recent contact dated 10/09/2019.

After a thorough review of your account, the decision remains that your account is suspended, this is a business decision which is non negotiable and we are not obligated to disclose the reasoning for this.

In regards to your funds, unfortunately your balance on the account will be retained whilst your account is suspended and you will be unable to withdraw these.

I hope the above clarifies our position in regards to this matter, and we wish you all the best.

Today 15th September 2019 - I seek advice on where I can now take this matter and/or if there is any recourse. Upon the suspension I had a balance of £1,800.09 in my account and as it stands, the funds have been taken from me without a specific reason. As mentioned, I was in my opinion doing nothing untoward nor disingenuous with regards the betting procedures during the time frame above. I find it totally inappropriate that a "business decision" can be to take more than £1,800 from me without a specific factual reason. Yes, I may have accrued the balance via various promotions and bonus' offered but I had used them in good faith as per the Terms and Conditions. Is it my fault that I won money from playing various slots/games etc over a period of time for the above mentioned bonus'?

To this day I have no idea was I have been so harshly dealt with. If it were fraud I get it, if it were for bonus abuse (I dont see how), why did they just not exclude me from bonus' and promotions? As it stands I do not know where to turn or what my rights are, any help or guidance would be thoroughly appreciated.

Various emails and transcripts are held from the commencement of the account opening to the last correspondence if required.

Many thanks for taking the time to read.

staus Gelöst
£1800
William Hill Casino - Continuous blocking of account and refusal of withdrawing funds
After a number of years of not using my account, I decided to reopen it and start using the casino section of the website. I was having a number of issues reopening my account and was speaking to various people on the live chat who were going through the process of reopening my account. Every time it got reopened, I tried depositing with a new card as the old ones on my account were expired and the account would get blocked when attempting to deposit some funds. On 1st April, I spoke to three different customer service representatives and then a manager for over an hour and a half (I spoke to Khiechiel, Rhaine, Lawrence and then Michael who was a manager, and was told it'd take 48 hours to undergo the additional security checks. After this, on 4th April I spoke to Janine and the security issue eventually got resolved and I was able to login and deposit and bet/play.

After my £250 deposit on 4th April, I made £120 profit, so had a total of £370 in my account. I wanted to withdraw my funds at this point, but as soon as I clicked confirm to withdraw, they blocked my account again. I spoke to Peter on the live chat and he told me I'd have to wait 24-48 hours for additional security checks, where I'd then hear back via email from management.

On 7th April, I still hadn't heard back, so I went on the live chat again and spoke to Christian S, who told me there was no update. By this point it had been 3 days since my last chat where I was told it would be 24-48 hours.

On 9th April, I still hadn't heard back. I spoke to Bhanz who told me I'd hear back soon via email.

On 11th April, I still hadn't heard back, so I spoke to Miguel on the live chat, who told me I'd hear in another 24-48 hours. I also requested my live chat logs so I could submit a formal complaint, which he said I'd receive in 24 hours. I asked whether this would really be the case as I'd been told that multiple times and he reassured me it would definitely be the case as that is standard procedure when replying to emails.

On 14th April, I hadn't received the live chat logs nor had I heard back regarding my account being blocked, so I spoke to Nyl and Bhanz. They then followed up and finally sent me the chat logs, but on 15th April, I still haven't heard back regarding my account being blocked, 11 days after being told I'd hear back in 24-48 hours.

I need the money in my account and it is becoming increasingly frustrating not being able to access my account or withdraw my funds. I want something to be done about it. I have all the chat logs as files if anybody requires to view them to cross check with what I am saying.
staus Ungelöst
£370
William Hill Casino - Delayed payments and ''Security Check''
I NEED HELP AND ADVISE
I made my first ever deposit on a casino site after watching streamers online.
As i didn't want to affect my credit score etc i found William Hill would be ideal as they have a quick cash voucher option.
I made a deposit of £50 via quick cash voucher, after a brief play of slots i was up to £250ish .
I made a withdrawal of £210 via quick cash voucher (same method i deposited from).
I had receive help to locate my voucher code via Live chat as i wasn't sure how to find the code.

*HAPPY DAYS*
I walked to a William Hill store collected my winnings.

**WILLIAM HILL SECURITY CHECK BULLSHIT**
Over the course of the next few days i had carried on depositing £20 (total £220 deposited) here and there via quick cash voucher.
I have played various slots games and now i have £240, £60 and £170 pending in my withdrawals via quick cash voucher.
I was advised by live chat that there is a security check they do on all accounts and it will take 24-48hrs for a response.
It has now been over 5 days and i am getting the same response from live chat.
I have read other complaints on other blogs where people have had similar issues.
I have emailed my ID, Bank statement, Utility bill and bank card pictures.
I have been told my account is already verified and they don't need the document and for me to wait for a email from them.

I'm really upset at the poor service and the limited information from William Hill Live chat.

Please can i get some help or advice if anyone has ever faced the same problem and have they resolved it.
staus Ungelöst
£470

Beschwerde-Statistik

Gelöst 5
Durchschn. Betrag $ 7,903
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 4 Tage

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My adventure at William Hill Casino started in June 2011. I've made a deposit of €400 and started hitting their poker tables. Back then I was no longer registered at PokerStars or Full Tilt since I got a bit fed up with the bad beats and all that. I decided I might just try a new poker platform to see how things work out there. I've played €1/2 big blind cash games and after two hours I managed to win around €200. My balance was €600 and then I started playing the software version of blackjack which is accessible through their poker client.

I started small with €10 per hand bets, but I've found myself experiencing a winning streak and after 15 minutes before I knew I was playing €100 each hand. I managed to get my balance to €2.000 and withdrew my money. I immediately send in my documents for verification and two days later I received my first withdrawal to Neteller.

William Hill soon started to be the place to go for me. I'm also a sports betting fan and in the beginning I wasn't a big fan of their slots. The sports betting platform is one of the best in the industry with many betting options and foremost high quotations. They also have a live casino platform where I managed some nice wins as well.

Back then I wasn't a big fan of bonuses so I never really layed my hands at them, but they did have some of the highest bonuses in the industry. I did play some slots like progressives Beach Life, Marvel slots and progressive blackjack. The software is from Playtech, an Israeli software supplier. Their slots was fun but I didn't manage to have any profit there. I had several other cash outs though through Neteller.

I always remember contacting their customer support and adding the option to pay me through Neteller even when I deposited with Paysafecard or something else. It was annoying that I constantly had to contact them, but they always solved it eventually. I had my withdrawal always after 7 hours exactly in my Neteller account after pending time, unless if it was a withdrawal of €1000 or more.

Then it would take longer. Another thing I wasn't too happy about is the long waiting time before getting connected to their live chat which is apparently 24 hours available. I once waited 2 hours to connect before being disconnected again by them lol. Then I had to wait another 2 hours.
I stopped playing in 2012 at William Hill after some dramatic results at their live roulette tables. But nevertheless I would give their whole operation a solid 7/10 rating!

Software and games 7/10
Customer service 6/10
Deposits and withdrawals 7.5/10
Bonuses and promotions 7.5/10

William Hill Online Casino runs playtech software, also William Hill is a big name that has been in the gaming industry for years.Their whole site is nice, also Playtech software is good with fun slots, but I expected more from this casino.

First - I have asked several questions so far through their Live Chat and their Live Chat response time is slow. One time I contacted them and it took over 10 minutes to get a response, next time over 15 minutes, from their Live Chat For a site that has 24/7 customer service I would have expected a quicker response.

Second - They have a 4 days pending period where you can reverse your withdrawal request if you choose. Of course 4 business days ( not including weekends and public holidays ). They have got to be kidding.This really means that you will have to wait awhile for your money no matter what.

Third - sticky bonuses, I don't like the sticky bonus, you can't cash it out, What's the point of a bonus you can't cash out? but at least the wagering requirements are relatively low.

Overall - I don't understand why it takes so long for their Live Chat to respond. Over 15 minutes for a response in their 24 hours a day live chat.This is a casino that really doesn't care about its players. As such, I won't become one and I wouldn't recommend it to anyone else either. Good customer service should be a given, and I have no patience or respect for an internet casino that doesn't give even the most basic response to a player.However, I think this is a safe place, but also I may be wrong but I think, does not deserve a place in the top fifty. Overall I give them a 7/10

I like this casino!I am playing almost 2 times a week at this casino and I can say that Ive won almost every time but not big wins!Last time I played 3 days ago,I made a deposit of 30 euro and won about 65 euro,its not a big win but is better than nothing! What I can say about this casino is that they have nice promotions and also nice games!If you are a new player and want to make your first deposit(minimum deposit 35),you will receive a bonus of 150% up to 150 euro and only 20 times wagering requirements! Another great bonus that you can receive at this casino is for referring your friends,you will receive 50 euro for every friend who joins williamhill casino and makes a first deposit of 35 euro and also the wagering requirements for this bonus are very low,only 20 times!

After I played almost all slots at this casino I could recommend you some slot games that are paying very well,slots like Gladiator who also has a nice jackpot, Fantastic Four and my favourite Great Blue! Another good thing about this casino is the good support team that they have and the most important thing,a lot of payment methods:creditcard,neteller,paypal,skrill,ukash,entropay,webmoney,click2pay,paysafecard,instadebit,wirecard,giropay,moneta,ekonto and many others!The withdrawal requests have a pending period of 4 working days and 1 day processing!

Now I will rate this casino from my own experience:I will give a 9 for games,another 9 for the welcome bonus,a 10 for the great support and another 10 for the wide range of payment methods!So in my opinion this casino deserves a 9.5/10 being a good and safe place to spend your money and have fun!

One important fact that needs to be established from the start is that there are actually two Playtech casinos that bear the William Hill name, not just one. This is a point that can often result in confusion, even on this particular review page where the links lead to one site yet the main screencap depicts the other. To clarify, one casino is attached to the main online sportsbook and can be found at casino.williamhil.com whereas the other one, opened more recently, is a standalone operation located at williamhillcasino. When this second site first launched a few years back it went by the full title of William Hill Casino Club but these days it seems the last word is omitted more often than not.

Despite the similarity of their names and being covered by the same ownership umbrella, the two casinos are distinct entities and operated separately from each other. Apart from the games themselves, players will certainly encounter significant differences in other aspects of the casino experience, like account management and promotions. Having played extensively at both sites for many years – I registered at the ‘mothership’ William Hill site seven years ago (when the casino and poker rooms still used Cryptologic software) and at the other casino four years back – I have noted that the newer one typically has better offers with lower wagering requirements. However, it also uses the standard Playtech cashier system with long withdrawal periods.

For that reason alone, I would personally recommend the main William Hill casino for most players instead. While the newer site offers more generous promotions overall (including the occasional freebie) and I have a higher VIP status there, I’ve not only lost a lot of money on both blackjack and slots but had some less than satisfactory encounters with customer service. Having to wait days for a cashout to go through the pending and processing period has at times proven to be my downfall as I’ve given in the urge to reverse. This is rarely a problem at the sportsbook casino, where withdrawals reach my ewallet account after only six hours.

Inaktiver Benutzer

When I heard about William Hill, I downloaded the casino, registered my account and I tried my luck out for just a $60 deposit. The relevant bonuses did not appear to be surprising to me so I did not grab any of them. I tried to warm up with Blackjack Surrender. Most of you are probably familiar with Blackjack overall but in case if some of you are unfamiliar with the game it is simply a card game where a player has two whole cards trying get close to 21 as possible or simply by beating the dealer. In Blackjack Surrender the only difference is after the dealer checks for Blackjack or if it is my turn I would be judging based on the exposed card the dealer has and decide to either play my cards, hit or stand or surrender them to get back half my actual bet back if I appear to be at a loss. This is what I did for half my balance. I made bets of $1 to get started then I slowly increase my bets to $5 after a set few hands. This game can be very distracting but not as addictive as I would think when comparing to something like the Video Pokers on Microgaming casinos.....The Double feature is King! I proceeded with making bets until I reached my goal of $100 then I opened up Azteca. Almost excellent results were pouring out of it.

I especially liked triggering the Bonus feature in this 20 paylines slot for $1 bets. The bonus round is just a pick feature clicking on golden statues to gain a win amount but...when I saw a Temple of the Sun symbol hiding in one of the statues I went to a 2nd page choosing an orb that hid a x5 or a 7x multiplier. With a total win of $7.50 I chose an orb that contained 5 times my win then I got $37.50 from this single bonus. Another bonus came up very late with the same bet but to award me 4 scattered idols in a row giving me a big boost from my start multiplying everything I won in the bonus game by 5 times!!! I seriously can't get over the fact that I got the temple of the sun symbol again with an ending $7.50, the same amount I first got in the initial bonus but only this time I got lucky again, avoiding the Collect symbols & applying a x7 multiplier on my $7.50 when collecting the Golden Orb giving me not only $52.50 BUT $52.50 times the x5 multiplier I got from the 4 scatters giving me $262.50!!!! That's $7.50 X x7 multiplier X x5 from 4 scatters = $262.50! That was extremely fantastic!!! My jaw dropped for 10 seconds. Then after a few minutes of more bets the "unlucky lady" visited me and started dropping my balance off by some.

Fortunately I stopped to make the withdrawal for $376.50 instead of $391. To everyone my advice in all casinos would be that "Control is the source for success!". If you have a big amount be sure to set it aside for withdrawal and if you still want to gamble it do take only a fraction otherwise you will run into bankruptcy Having something to withdraw is better than not having to withdraw at all!! William Hill can expect to get a 9 out of 10!

Last year november i’m decided to download the casino because i read a lot of them and i would like to try it. So i downloaded and registered via the program than i deposited 25€ without any bonuses. My deposit with neteller was successful intermediately. I saw the Marvel games very hot so i started to play with the Iron Man slot. I played 0,25 cent and when i reached the 13€ i get the bonus game:
I picked all the rockets and i’m won 17 free games with x2 multiplier and 9€. After the free games i reached the 45€ balance. After that i went to pick a another slot. I chose the Artic fortune slot with 0,40€ / line. It was a bad choice because i loose about 34€ without the scatter or the bonus.

So i tried a few slot but i lost all of my ballance. A few days later i deposit again 40€ and played marvel games (hulk, blade, x-men, punisher, and iron man). The only machine where i’m won a bigger is the iron man. I was never above my payment and lost it about 1- 2 hour. I was angry because my deposits was eaten. Later a few day i get a e-mail from them, they told me if i log in to the casino i get 10€ no deposit bonus without wagering requirements. So i logged in and played at the iron man slot and i lost the no deposit bonus very soon.

The support was very helpful and once they gave me 5€ to play without deposit. They reachable almost all day and help with any kind of problem. I’v never withdrew from them but i think if you win they pay your money even if you hit the jackpot.

Hello everyone! I do not know if you read my last reviews, but this month I have decided to try one casino each day. Well, today on my list of casinos I stumbled upon this casino: William Hill. This is actually a casino I am very familiar with. I have been playing at this casino a lot in the last year. What is different about this casino is that it has games powered by more producers, which makes it complete and very complex.
Their promotions have always been nice. They have 3 separate bonuses: for beginners (25% up to 34$, the minimum deposit is 10$), for intermediates (100% up to 150$, the minimum deposit is 35$) and for high roller players (bonus of 300$, with a minimum deposit of 1000$). However, I think they could work more on this and offer better bonuses.

Every time I needed some help from the support team I got it right away. I never complained once about this. I remember when time I did not have any money in my account, so I asked someone for a few free spins and they gave some to me! Well, I was playing more on William Hill Casino before than I do now…

Their games are nice indeed! They offer some new games apart from the well known Playtech or Microgaming. I literally played all their slots and they have more than enough, trust me! My conclusion is that the casino is pretty nice and it deserves a shot, I do not think there is a way in which you can be disappointed of William Hill Casino. My ratings are as follows:
Software: 9/10many softwares which offer complexity
Bonuses 8/10 nice bonuses
Support: 9/10 I do not have any reasons to complain, 9 is only to motivate them to perfect
Cashouts: 9/10 I got my money in 5 days, pretty fast I guess

This, for me is another old casino for me. For some reason I think because of its name 'William Hill' everyone prefers to make this one if their first casinos to play in...and I have to say I agree, you can't go wrong here. I have personally only played in the casino section on their selection of Playtech slots, although they also have a Vegas section with another lot of Playtech slots. I have only just noticed in the Vegas section they have the slot Alice in Wonderland. I love this slot, I have read quite a few bad reviews about it but if you can get the free spins and the rabbit jumps in the right places (the rabbit makes it wild in case you didn't know) then you can win a fair bit of money. So if you are considering playing here I would definitely give it a go...you never know you could even win the progressive...although don't hold out all hope!

I actually didn't get off to the best of starts here, but in all fairness it was half my fault for not reading the terms and conditions properly. I originally went on live help to check out their welcome promotion and the lady told me I was entitled to a 250% deposit match bonus on a minimum deposit of £20! So I tried to make my deposit a while later but it was saying the minimum deposit for this was £35! Now for me £35 is a lot of money to place for a deposit..and it's an amount to be honest I can't afford to loose. I only ever bet what I can afford to loose, so I went back on Live Help to be told the minimum was actually £35! I asked them to check the conversation I had previously where I was told £20 but they denied all knowledge of this?? I ended up not depositing on this particular day but came back to William Hill a while later and just made a deposit but had no bonus.

It actually went really far I done really well off it but then got a bit too cocky and lost it all lol. Even though I was annoyed with the service I originally got here they grew on me and now I quite enjoy playing here. I don't deposit here as regularly as I do with a lot of other casinos but when I do I know I am putting my money in a safe place.

I recently received a fiver free on their mobile casino too..by email. Again this is a selection of their Playtech slots. There is not a lot of slots on there but I am not complaining when I have free money.

This isn't by far one of my favourite places to play but if you are looking for a casino that you can trust then William Hill is a great place to start....my advice would be not to expect too much!

William Hill is one of the first casinos I have tried. First, because all my friends were registered there, and also because it is one of the most reputable. In fact, William Hill Casino is in the gambling industry since eight decades and is consequently a well-grounded bookmaker.

William Hill Casino offers Card Games such as Baccarat, Blackjack. Table Games such as Roulette, Slot games and Live games such as Live Roulette and Live Blackjack. Video Poker and casual games such as Scratch Cards. Some 20 progressive jackpot gamesare available. In addition, there is a range of varieties in some games like Blackjack, roulette and poker.

I used to play roulette and found some great advice on their website. Some other games like The X-Factor and 21 Duel Blackjack are very enjoyable to play too.
Note that the games may depend on which country you are located in. Some games may not be available which you will notice once your account has been created.
I mostly played in both Flash and Download versions and never had any particular issue. I must say that I have never been disappointed by the quality of the interface which is pleasant and pretty good to use.

There is a bonus selection where you can choose a lot of bonuses. Also, I advice anyone who would like to play with his own money, to contact the support to precise the cancelling all the available bonuses offers in your account. Otherwise, you may have some bad surprise before cashing!

Furthermore, bonuses may depend on where your account was created. I would suggest you to create your account first before you could determine the amount you may receive.

The customer service is fast and available 24 hours a day and 265 days a year, but sometimes inaccurate, andthat does not enhance the player’s confidence. I never had security problems, but nothing is guaranteed in case of hack problems. Manydeposit/withdraw options are available. The currency options that are accepted include £, €, $ and CAD.

in the case of any casino in the first place puts safety. And of course when we talk about the William Hill Casino you know that it is 100% safe. Of course it is important because of the money we deposit and for the data that is left. Casino is powered by playtech. Okay not my favorite platform, but not terrible either.

First of all I do not like slots. Too boring, even though they have plenty of slots with free spins and bonus games but these games are often uninteresting and can not earn a lot of money on them. But for me it is not a problem because if you want to play slots rather choose Rival casinos and as for William Hill casinos prefer to play blackjack, roulette and of course I love to play games flair such as penalty kicks, darts and the like, but of course such games are played only for fun or for very little money. I am happy and toast with a wide offer of video poker, which I personally adore them and truly a pleasure to play.

Now what annoys me is always in the casino scratch cards and would recommend to anyone to avoid, not only in this but in most casinos casinos are boring and in no time you will wonder if you are normal because of the game of course :) I must also mention the live casino that is really good for me, may be slightly lower the minimum bids, but it is worth every money that you spent in their live casino. The staff is professional and what you are not able to go to a real casino this you will experience the closest it :) When you're talking about the bonuses that the story is more or less similar for all the casinos. bonus on the first deposit, bonus to refer a friend, loyalty bonuses, comp points ... okay this is quite a good offer but it has almost all the casinos and can not be called a big plus. I must also mention that the support is really good and really solve the problems that players have.

I recalled that nearly threw the Serbian language which is very important for me personally, not so much because pure understanding (I understand english very well) , but because of the principle, it is good to know that they respect players from your own country and try around us. Of course when someone mentions William Hill first thing that comes to mind is their great sportsbook but casino neither is not far behind so it would really recommend it to everyone :)

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