Slottica Casino

Slottica charmed me fast because of their 50 no deposit spins upon registration that they are promoting when you are about to sign up on the site and it's a nice gesture to welcome new players and let them check out the site. They offer a lot of slot providers but some of them turn out to have no games as "Evolution Gaming" which is a provider for the live casino but is still added in slot section. Anyway, I completed the wagering for 50free spins they are offering not sure exactly how much was it but probably around x40 as they have progress system and you can check at any time how much more is left, slots worked really well I had no problem playing at all everything was running smoothly as it can be.

After I finished my wagering and had about 30eur left I couldn't withdraw because of their minimal withdrawal limit that is 50eur after which I deposited myself 20 more without claiming any bonus they are offering, and went to play live casino games, Evolution is my first pick usually so I decided to stick with it this time too, they have all the games from that provider and I enjoyed playing but at the end Lighting roulette destroyed me as I couldn't hit anything in like 10spins and just kept doubling until my balance was gone.

Live chat is not working 24/7 and it was really hard to get in contact with them I waited more than an hour about my problem that I didn't get verification email even after trying to resend it around 5times it still didn't work, at least support helped me and got it figured out so I could play normally on the site. There is no page for verification on the website you will have to contact live support after which they will give you an email where you have to send your documents to and it can take several days for your documents to get approved.

You can't set up limits, or exclude yourself that's a very big problem that Slottica has to sort asap or it's not gonna be good for them.
Minimum withdraw is 50EUR while the minimum deposit is 10 which I don't approve at all its too big of a difference and should be lowered.
They don't update their slot section regularly as I couldn't find new releases from Play'n GO, The Sword and the Grail, Rise of Merlin, etc.
When you enter the Live Casino section you can still see "Slot Providers" don't know why it can really mislead and be confusing.
When claiming their bonuses you cannot bet more than 2EUR as it states in their terms&conditions so this is not where High Roller players should claim the bonus.

Huge a good bonus promotions, strong support and call support possible. Best game provider with the most popular games and the games are working without technical interruption.

The casino dont provide limit tools and you can't set up limits. Even you wants to close your account, they told me this is not possible. I think the have to check they own responsible gaming terms, because they promise to take care but my experience showed me something different.

Bonus offers come frequently but are only good for low rollers. Slot selection is huge...however not even 20% of them are working properly. There is no real pro here!

First of all, I expect the slots to be working properly...the casinosite is logging me out 2 to 3 times per hour in average. Slot providers including all their slots are not available from one minute to the next. Some times the whole casino site is not loading. It's impossible to have a nice casino experience.

Secondly their bonuses are capped when it comes to cashouts and the max bet is 2 Euros. Worthless for those who play medium to high stakes.

Thirdly, when it comes to withdrawals, you initiate a request that takes 2 days to be processed. The amount you request to be withdrawn is not deducted from your account until the withdrawal is processed. Absolutely ridiculous and should be forbidden for any casino.

Last but not least they do not respect responsible gambling. No option for any kinds of limits. I requested a closure of my account twice and all of a sudden their email support is not working anymore.
I can absolutely not recommend to play here.

This casino ignores the responsible gambling rules and you can't set up limits, also self excluding your self is very difficult, even if you contact the online support many times they don't let you self exclude your self from this casino. I have tried to self exclude my self from this casino many times but yet they don't block my account for ever as I asked for. So be aware of this if you are addicted. Ask Gamblers should not promote this Casino at all since they don't care about the rules of responsible gambling.