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Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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Mostbet Casino

Unsere Bewertung CasinoRank
5.5/10
CasinoRank
Spielerbewertung 613 Bewertungen
Beschwerdebeantwortung 116 Beschwerden
0 Stunden durchschn. 116 Beschwerden

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Mostbet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://mostbet.com
Gründungsjahr
2009
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Deutsch, Englisch, Finnisch, Französisch, Hindi, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch, Weißrussisch
Typ
Instant Play, Mobile, Sport, Live Casino, Krypto Casino, Download

Allgemeine Informationen über das Mostbet Casino

Das Mostbet Casino ist ein Online Casino und Sportwettenanbieter, bei dem die Spieler ein Portfolio von Spielen sofort über die meisten Web- und Mobilplattformen genießen können.

Das Casino bietet diese Spiele von einer umfangreichen Liste von Softwareanbietern an. Wenn Sie das Casino besuchen, können Sie Ihre bevorzugte Sprache auswählen, und das Casino ist vollständig lizenziert und reguliert von der Regierung von Curacao. Mehr Infos finden Sie in unserem Experten Casino Testbericht.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Mostbet Casino hinterlassen haben.

Alle Beschwerden anzeigen
Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Gelöst

Beschwerde-Statistik

Gelöst 102
Durchschn. Betrag $ 1,932
Durchschn. Dauer 0 Stunden
Durchschn. Antwortzeit 0 Stunden

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Spielerbewertung
9.9/10 613 Bewertungen

Top-Bewertungen unserer Spieler

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