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Mostbet Casino

Unsere Bewertung CasinoRank
5.4/10
CasinoRank
Spielerbewertung 596 Bewertungen
Beschwerdebeantwortung 114 Beschwerden
0 Stunden durchschn. 114 Beschwerden

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Mostbet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://mostbet.com
Gründungsjahr
2009
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Deutsch, Englisch, Finnisch, Französisch, Hindi, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch, Weißrussisch
Typ
Instant Play, Mobile, Sport, Live Casino, Krypto Casino, Download

Allgemeine Informationen über das Mostbet Casino

Das Mostbet Casino ist ein Online Casino und Sportwettenanbieter, bei dem die Spieler ein Portfolio von Spielen sofort über die meisten Web- und Mobilplattformen genießen können.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Mostbet Casino hinterlassen haben.

Alle Beschwerden anzeigen
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Gelöst
Mostbet Casino - 2400 INR Payment not credited

Hi,

I am writing to bring to your immediate attention an issue regarding a payment I made around 10 days ago. The amount was successfully debited from my bank account at the time of the transaction, but it has still not been credited to my account. This delay has caused inconvenience, and I request your urgent assistance in resolving it.

To explain the issue clearly:

On the day of the transaction, I completed the payment through my bank, and the amount was deducted instantly, as confirmed in my bank statement. However, despite the payment being processed on my bank’s side, the balance in my account has not been updated. It has now been approximately 10 days, which is far beyond the usual processing time for such transactions.

I kindly request you to verify this payment from your end and update my account balance accordingly. If the payment has not been received due to a technical issue, please guide me on the required steps so that the matter can be resolved at the earliest. I am also ready to provide any necessary proof, such as a screenshot or PDF of my bank transaction statement to support the verification process.

I hope you will look into this matter urgently, as I have been waiting for the credit for several days. Kindly update me with the status of my payment and inform me of any further information you may need from my side.

Thank you for your cooperation.

I look forward to your prompt response and resolution.

staus Gelöst
₹2400

Beschwerde-Statistik

Gelöst 98
Durchschn. Betrag $ 2,000
Durchschn. Dauer 0 Stunden
Durchschn. Antwortzeit 0 Stunden

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Spielerbewertung
9.9/10 596 Bewertungen

Top-Bewertungen unserer Spieler

I have been actively using the platform for the last year and a half. There have been no delays in withdrawing funds. I tested this feature during a free poker tournament and the payouts were made in cash. Poker is a really interesting game, if you learn to play well, it will not let you go. From the referral program, small amounts are periodically received for inviting friends. This way I gradually accumulate a bankroll so as not to miss the rise in rates. A big thanks to the Casino support, sometimes you can't do without them. Overall, Mostbet is a great casino with its poker room.

Hello, Dear artursamoilenko! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

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Mostbet guarantees the security and confidentiality of personal data and financial transactions of its clients. In addition, the casino has qualified support that is ready to help players at any time of the day. Overall, Mostbet is an excellent choice for those looking for a high-quality and reliable online casino with a large selection of games and opportunities to win.

Hello, Dear Xor! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

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When I won the money by depositing, this betting company froze my account. They asked me to send the documents for verification and even after sending the documents nothing came in the reply. Then I talked to customer care and they said that you will get a reply on your mail within 60 days. These people will reply to two emails within 60 days, then whether verification will happen or not, then when will the account be unfrozen. There is no facility to show all the proofs here. If anyone wants to see what he replied and how the account froze then contact you on my email, I will send you the screenshots of everything.

Hello, Dear RohitaPande! Thank you for your feedback. We understand it's not nice to find out that your account has been frosen. However, account verification is carried out in all betting companies as a measure to ensure the security of our clients' accounts. Verification can take 60 days, and on rare occasions even longer (see Paragraph 2.9 of the Rules). We're doing our very best. Account verification is a multi-stage process and takes time. Please provide your game ID so we can get details about your verification status. Have a nice day! Yours, Mostbet.

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When it comes to casinos, I always prefer those that offer good bonuses. Here I was pleasantly surprised - not only the welcome bonus and quality reloads, but also regular promotions. I signed up for the newsletter and now I receive notifications about new events directly to my email. The withdrawal procedure went without any complications, the first time. And as for the slots, everything is in order here: an impressive list of providers and all the popular games are represented.

Mostbet is really one of the leaders among bookmakers. In my opinion, he is a hope for those who are interested in gambling. I can confidently say that many people remain satisfied with the services of this company, including myself. From my experience, I know of only two people who remained unsatisfied, but their number is negligible compared to the number of people who remained satisfied. Mostbet has many advantages. I play in Rio and I am completely satisfied with the quality of service and opportunities provided by Mostbet.

The casino offers various deposit and withdrawal options, including credit cards, e-wallets, bank transfers, etc. Players can enjoy generous first deposit bonuses, regular tournaments and special promotions.

When I decided to try my hand at the casino, I understood that the game does not always bring victory. Before starting, I carefully studied the information about the conditions and reviews of Mostbet to avoid possible problems. As a result, I got a unique and exciting gaming experience. There is a very diverse selection of slot machines - I like to play here. Withdrawal of money is fast, takes a few hours. Everything is fine.

In my opinion, this project is one of the leading ones. It stands out both for its large number of games and various bonuses. In addition, if you play from a mobile device, I recommend downloading the application. It is not only more convenient, but also gives the opportunity to receive additional funds to the account.

I can't help but admit that I'm completely hooked on poker, especially Texas Hold'em. I can't stand it when it's compared to chess, these are completely different games. Knimiker is completely trustworthy, funds are withdrawn without delay, you don't have to wait long for them - only a day. Many bonuses are provided, at first they were for replenishing the deposit, and now for active participation on the platform. Personally, I even get personal gifts, whether without wagering or not. I don't understand why people leave so many negative reviews, because the poker room Mostbet provides excellent opportunities for winning and withdrawing money.

I often play at Mostbet Casino directly from my mobile device during breaks at work or when I just want to relax. The gameplay there is very convenient: there are a variety of machines, tables and bonuses. In addition, there is an opportunity to get nice winnings. Of course, sometimes it happens that you start a game to relax, and then realize that you spent a lot of time behind the screen. But overall, it's a great way to unwind and indulge in some free time.

Hello, Dear bokerwan! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

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