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Mostbet Casino

Unsere Bewertung CasinoRank
5.4/10
CasinoRank
Spielerbewertung 596 Bewertungen
Beschwerdebeantwortung 114 Beschwerden
0 Stunden durchschn. 114 Beschwerden

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Beim ersten Besuch der Seite fiel uns auf, dass wir durch die umfangreiche Auswahl an Slots viel scrollen mussten, um uns einen Überblick zu verschaffen. Trotzdem hatten wir keine Schwierigkeiten, den Kundendienst zu finden, was ein großer Pluspunkt ist. Die Registrierung verlief glatt.

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Mostbet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://mostbet.com
Gründungsjahr
2009
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Deutsch, Englisch, Finnisch, Französisch, Hindi, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch, Weißrussisch
Typ
Instant Play, Mobile, Sport, Live Casino, Krypto Casino, Download

Allgemeine Informationen über das Mostbet Casino

Das Mostbet Casino ist ein Online Casino und Sportwettenanbieter, bei dem die Spieler ein Portfolio von Spielen sofort über die meisten Web- und Mobilplattformen genießen können.

Das Casino bietet diese Spiele von einer umfangreichen Liste von Softwareanbietern an. Wenn Sie das Casino besuchen, können Sie Ihre bevorzugte Sprache auswählen, und das Casino ist vollständig lizenziert und reguliert von der Regierung von Curacao. Mehr Infos finden Sie in unserem Experten Casino Testbericht.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Mostbet Casino hinterlassen haben.

Alle Beschwerden anzeigen
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Gelöst
Mostbet Casino - 2400 INR Payment not credited

Hi,

I am writing to bring to your immediate attention an issue regarding a payment I made around 10 days ago. The amount was successfully debited from my bank account at the time of the transaction, but it has still not been credited to my account. This delay has caused inconvenience, and I request your urgent assistance in resolving it.

To explain the issue clearly:

On the day of the transaction, I completed the payment through my bank, and the amount was deducted instantly, as confirmed in my bank statement. However, despite the payment being processed on my bank’s side, the balance in my account has not been updated. It has now been approximately 10 days, which is far beyond the usual processing time for such transactions.

I kindly request you to verify this payment from your end and update my account balance accordingly. If the payment has not been received due to a technical issue, please guide me on the required steps so that the matter can be resolved at the earliest. I am also ready to provide any necessary proof, such as a screenshot or PDF of my bank transaction statement to support the verification process.

I hope you will look into this matter urgently, as I have been waiting for the credit for several days. Kindly update me with the status of my payment and inform me of any further information you may need from my side.

Thank you for your cooperation.

I look forward to your prompt response and resolution.

staus Gelöst
₹2400

Beschwerde-Statistik

Gelöst 98
Durchschn. Betrag $ 2,000
Durchschn. Dauer 0 Stunden
Durchschn. Antwortzeit 0 Stunden

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Spielerbewertung
9.9/10 596 Bewertungen

Top-Bewertungen unserer Spieler

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Mostbet is not just an online casino, it is a place where you can enjoy your favorite games and get unforgettable emotions. Trust in this casino has been built for years, and I will confidently continue to play here, knowing that each visit will give only positive impressions. Customer support at Mostbet also left a positive impression. At any time of the day, a professional team is ready to provide assistance and answer all questions that arise. This creates an additional feeling of comfort and confidence that each player receives quality service.

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The casino always keeps up with the times, introducing the most modern technologies and innovative solutions. This contributes to the creation of a safe and reliable gaming environment, where each player can be confident in the honesty and transparency of the processes. The user-friendly interface and fast response time of the portal provide uninterrupted access to a wide range of games, from classic slot machines to the latest innovations in the world of the gambling industry.

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The casino website made a positive impression on me due to its user-friendly and modern interface. Navigation is intuitive, with all elements logically arranged, making it easy to find games and other features. The design is adapted for mobile devices, ensuring smooth performance on both computers and smartphones. Visual effects do not overload the page, and loading times are quick.

Technical support deserves special praise. The support team is available 24/7, responding quickly and professionally. I received assistance with registration and withdrawal questions, and I was satisfied with their competence. Multi-language support is a huge advantage for international players.

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Overall, this casino provides a well-thought-out and comfortable gaming experience

My experience with this casino left me disappointed in several key aspects. Firstly, the verification process took significantly longer than I expected. Despite submitting all the required documents promptly, the verification process took several days, delaying the start of gameplay and access to the site's main features. This is inconvenient, especially compared to other casinos where identity confirmation takes just a few hours.

Another major drawback is the limit on maximum winnings. I found that even when playing successfully and earning good winnings, I couldn't withdraw the entire amount at once due to imposed limits. This significantly restricts the enjoyment of playing and makes using the platform less appealing. The conditions regarding the winnings cap were also not immediately clear, which added to my dissatisfaction.

In conclusion, the lengthy verification process and strict withdrawal limits greatly diminished my experience with this site.

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Hello, Dear Suleto! Thank you for your feedback. We really appreciate it. We look forward to seeing you on our website! Yours, Mostbet.

user avatar

In my experience, I would like to note how I spent time playing on the Mostbet platform for six months. During this time, I did not have any problems. This is probably due to the fact that Mostbet has long established itself in the market and does not seek to deceive its users - reputation is extremely important to them. In addition, I would like to emphasize the convenient ways of conducting financial transactions: deposits and withdrawals are carried out practically without commissions, which are reduced to a minimum. If you decide to try your luck at an online casino, I recommend paying attention to this site.

Hello, Dear RyanBlack77! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

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