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MalinaCasino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
- E-Wallets 24 Stunden
- Banküberweisungen 3-5 Tage
- Kartenzahlungen 3-5 Tage
- Auszahlungen am Wochenende Nein
- Progressive Jackpot Gewinne None
MalinaCasino ist eine modernes, mobilfreundliches und seriöses Online Casino, die von den führenden Spieleanbietern der Branche unterstützt wird, darunter NetEnt, Yggdrasil, Quickspin, Betsoft, Quickfire, Elk Studios, iSoftBet, Pragmatic Play und andere Top-Softwareanbieter. Die Webseite ist voll optimiert, daher können Spieler auch die Mobile Spielothek besuchen. Malina Spielothek ist nach den Gesetzen von Curaçao lizenziert und reguliert.
Eingeschränkte Länder
Spieler mit dem Wohnsitz in Israel, Irak, Iran, Ukraine, dem Vereinigten Königreich, Republik Moldau, Afghanistan, den Vereinigten Staaten, den Niederlanden und Curaçao dürfen keine Konten bei Malina Spielothek eröffnen und somit auch nicht spielen. Es gibt Ländereinschränkungen bezüglich der Spiele von verschiedenen Softwareanbietern, welche in einigen Ländern nicht gespielt werden dürfen. Demzufolge lesen Sie die allgemeinen Geschäftsbedingungen der Spielothek, um sicherzustellen, ob Sie in der Malina Spielothek die Spielothekenspiele auch spielen dürfen.
Online Spielautomaten
Malina Spielothek präsentiert ihren Mitgliedern nur beste Spielothek-Spiele von führenden Spieleentwicklern wie NetEnt, Quickspin, Yggdrasil, Betsoft und anderen. Spiele können nach Spieleanbieter gefiltert werden, und Mitglieder können ihre Lieblingsspiele auch zu ihrer eigenen Liste hinzufügen, damit sie schneller gefunden und gespielt werden können. Zu den beliebtesten Online Spielautomaten gehören Penguin City, Vikings Go Berzerk, Asgardian Stones und der Ozwin’s Jackpot.
Mobile Spiele
Mitglieder, die es vorziehen, unterwegs zu spielen, können die voll optimierte und kompatible mobile Spielothek von Malina nutzen, die per Handy, Tablet und anderen mobilen Endgeräte verfügbar ist. Spieler können auf einige der beliebtesten Spiele der Spielothek zugreifen, ohne eine App herunterladen zu müssen.
Unterstützung
Malina Spielothek hat ein sehr freundliches, mehrsprachiges und fachkundiges Kundendienst-Team, das per Live-Chat oder E-Mail kontaktiert werden kann. Der Supportdienst steht den Spielern rund um die Uhr zur Verfügung.
Sicherheit und Fairness
Die sensiblen Informationen und Transaktionen der Spieler werden mit der modernen und fortschrittlichen SSL-Verschlüsselungstechnologie geschützt, die höchste Sicherheitsstufen garantiert.
Ein Zufallszahlengenerator von TST Fair Gaming wird auch verwendet, um sicherzustellen, dass alle Spiele bei Malina Spielothek fair sind.
Online Casino Test: MalinaCasino
Der Casino Bonus bei Malina Spielothek ist recht großzügig mit fairen Umsatzbedingungen. Beim Willkommensbonus gibt’s Freispiele obendrauf. Diese in Curaçao lizenzierte Online Spielothek ist auch eine Sportwetten Spielothek, somit wird für spannende Unterhaltung gesorgt. Die Auswahl an Online Spielautomaten ist sehr groß und umfasst Spiele von besten Softwareanbietern.
Beschwerden
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Beschwerde-Statistik
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Dear valued customer, Thank you for taking your time to review our website. We highly value every opinion! We would like to inform you that we are already developing Responsible Gambling tools which you have mentioned in your review. However, we can try to do our best and you can always request a Cool off period or Account Closure from the Support Team and be assured that your request will be reviewed with immediate effect. We also want to ask you to provide your username so we can check your account and provide with exact information using your account data. Looking forward to hearing from you soon! Meanwhile, if you have any other questions or concerns do not hesitate to contact our team, please. Best wishes, Malinacasino.com team
I tried 5 games 3 did not work.
Deposit 600usd.
Withdrawal is delayed.
I ask whitdrawal on a Visa card. 700 usd payments are declined. Visa is not available for me. Then what does my account show?
We recommend 400 usd then 300 usd, neteller. Are you joking? That's not 70000usd!
This is a very bad idea, I don't recommend it to anyone. Of course, if you like to wait for your money, just wait.
Dear valued customer, We are sorry to hear that you have encountered such a situation. Could you please provide us with your username at our site so that we can review in full your case? If you have any additional questions, please contact us via Live Chat or via [email protected] Best regards, MalinaCasino
The slots are ok and website looks nice. All my favorite slots i found here and support was fast.
Delay in withdrawal due to high withdraw traffic I guess but I received my winnings finally
Really bad betting site!! It is so easy to put in money, but when you actually win they do everything to delay you with answering wrong questions. And now they are telling me that it will take 2 months to pay out the winnings to my account. Not 3-5 banking days. The customer support is really bad.
If you want to play on casino or sportsbet I suggest that you shouldn’t play here. I doesn’t feel right to wait 2 months on your withdrawal!
Dear valued customer, First of all let us congratulate on your winnings. We would like to draw the attention to the fact, that your first two withdrawals have been already paid out. The withdrawals are processed according to the individual schedule which is composed in accordance with your monthly limits which depend on the status of your account. So we want to reassure that your future withdrawals will be paid out in the shortest time according to your individual schedule. We are always working on improving our service and try our best so you can have the nicest gaming experience from gaming and the best experience at our casino. We try to provide the best offers and present the widest range of slots and sport events for betting! If you have any additional questions, please contact us via Live Chat or via [email protected] Best regards, MalinaCasino
Chat support despite of having too long witing periods it's very good and helpfull.
Very poor support by Malina's Financial Department. They don't reply to my emails. I've sent at least 5 emails since 13-04-2018 about my account verification (if all my personal documents i'd previously sent were ok) and i'm still waiting today for an answer. I've sent those emails to Malina's support and they replied me with automatic emails such like "you need to provide A,B and C documents to verify your account". I'm still witing for Malina's confirmation email. I just got any answer from chat support which was very helpfull.
I'm still waiting from a feedback from Malina's Support Department about an email sent in 12-04-2018 where I asked about a sudden ban for portuguese players to Roulette Master. By chat was told my that Support Department would give an explanation by email. Until now...
My rate is not excellent because of the costumer support by Malina's Financial Department and Support Department.
If you don't give a good support (I mean, answer to costumer's issues with valid info and not with automatic emails which don't say anything or simply don't answer) we can't get gambler's trust.
Malina's Casino don't need to answer to my review here on AskGamblers.com. Just improve your support comunication channels and help those who need it.
Chat waiting time too long.
Get all your documents in order first and Malina will look after you. Quick and reasonable bonuses that will not take you 6 months to win (lose) back and withdraw. All the latest games from a variety of providers and the RTGs are good as well. Excellent payment and cashout options.
Not all games count 100% towards your bonus. I honestly do not know why so many casinos do this. Just offer lower bonuses with a minimum cashout of bonus of 1 month or 100 games played. Fairer!!
I was a new customer and never had anything to do with this casino. After registering last Monday, I am still impressed - so far so good!
Deposited 30 eur, just to try out first, and immediately got my 30 eur bonus. As for the spins, had to get them in the chat, every day 20 freebies during 10 days, quite inconvenient, but already got used.
When I almost ran out of spins, I got the big winnings, successfully wagered them, and now I am going to withdraw 1000 eur. Was requested documents, and took some effort to send all those. But they assured me that I had to do this only once, and then I can get my winnings right away. So now I am verified and waiting for my money.
Was irritated by the fact that had to claim my free spins every day.
MalinaCasino (and it's sisters like: BoaBoa, YoYo, Casinia etc.) was one of my favourite online casino last year (2017). A lot of games- many providers, good bonuses, clear wagering conditions. My first withdrawal (about 800EUR) processed quickly, without any splitting... But at the end of the year everything began to change.....
First: they started to change bonus terms without any information to the players. I have a printscreen of bonus terms from July 2017 - and there are only severals games mentioned that count 20% towards wagering. A few days ago I notices 2-3 times more games excluded from playing with the bonus -some count only 20%, others 0% (e.g. Jimi Hendricks, Guns'n Roses, Motorhead, Immortal Romance, Secrets of Christmas, Goldilocks.... and many more). Last year I could easily play these games to wager the bonus. Now you must be very careful, because they can void all your winnings if you don't read the terms everyday. Could you please inform the players after they log in about every terms and conditions changes?
Secondly: At the end of last year they started to delay withdrawals. Even small amounts e.g. 200EUR they told me to split into 2 parts and made schedule to pay out every 2-3 days. This is because either they don't have enough money to pay or they hope a player will cancel pending withdrawals and looses all the money. Why is that?
Thirdly: free spins offered last year were really good only in the best games and with high spin value. Now I was offerred 60-100 free spins in RedRake games e.g. Wildcano with less than 0,01EUR per spin.. Really ridiculous.
That is why I do not play at Malina and it's sisters as often as in the past.
If you don't change the policy you will loose many players.....
Dear valued customer, Thank you for taking your time to write this review. Your opinion is very important for us and it make our service better. 1. The Changes of Terms and Conditions concerning bonus wagering came into force from January, 1st. According to paragraph 10.1 of T&C of our website: “The Casino retains the right to make any changes to these Conditions, rules of the games and Privacy Policy as it sees fit, at any time”. At the same time, in order to make the usage of our website more convenient for our clients, they will get a pop-up notification about all the following changes of T&C. 2. We are happy to notify you, that we have already increased withdrawal limits, that’s why all the new withdrawal requests will be processed by Financial Department more quicker, than before. 3. There are 25 game providers represented at our website. We do our best to make a bonus offers with freespins in games of different providers, so that our clients could enjoy all the wide variety of games at the website. Please, follow our promotions, and soon you will surely receive freespins in your favorite slots. We will always be glad to see you at our site! Best regards, Administration of MalinaCasino
Nice Casino. They are new ones, but have so many slots, and providers. I played in Dead or Alive slots. Won 630 Euro. Great win out of 50 EUR deposit! Will let you know about the payout.
Recently they have provided a new sports section. I was so happy about it!I deposited 150 EUR and got 100% bonus right away, so I had 300 EUR for betting, so as a huge football fan I placed many bets, including the today’s match Liverpool - Tottenham. Odds were OK.
I haven’t noticed any disadvantages so far, and really hope that I won’t notice any in the future. Will let you know about the payout.
Live casino is okay, but really nothing more I can tell.
They are not correct with customers at all.... I won really a big amount last December.....around 50.000 EUR. They pay you in chunks of 1000 EUR very slowly. According to their terms and conditions and my player status I should get 20.000 per month. At the end of January after 1 month they did not pay all the 20.000 as stated. And then they cut my withdrawal from 20.000 to 10.000 monthly because I did not play with my money I won......because I was just waiting for my winnings to be paid out during months.....ridiculous....
Second problem it that live chat can not help in financial matters, you have to push the kyc to have an answer when you get your next chunk of withdrawal. Answer takes 3 DAYS.
I had no option, I played away rest of my winnings..... they did not let me other solution.......
I do not recommend to play there anyway. If you once win big.....you have to wait months to be paid out and they dont even keep them to their terms and conditions.
Dear Valued Client! Thank you for taking your time to write this review. We would like to remind you that by creating an account at out projects you accept all the Terms and Conditions and agree to follow them. According to the paragraph 6.14 of the Terms & Conditions, requests to withdraw funds are worked through by the Financial Department within 24 hours of the request being made after the account is verified through the provision of documents that confirm its holder’s identity. The Financial Department performs the processing of requests for withdrawing monetary funds from 06:00 in the morning to 17:00 in the evening GMT. You agree that you are familiar with and agree to the timetable of withdrawing funds. After the Financial Department has worked through the request to transfer funds, any further delays in processing payments are not the Website’s responsibility. So your withdrawals were paid out according to the timetable of withdrawing funds. We are really disappointed and feel sorry for the fact that you cancelled your requests before the payout. We want to make sure that you have the greatest experience at our project. We hope this clarifies the situation. Please, do not hesitate to contact our Live chat in case you have additional queries. Best regards, MalinaCasino Administration
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No deposit limit option!! I was quite surprised to hear this, when i sent an email with my request. This casino is not recommendable for those who have gambling issues. For those who haven’t; still not recommendable, as your issues might start right here!!