JeetCity Casino

I want account closed please

Absolutely no responsible gaming here

I emailed them a bet and over even cc’d ask gamblers.

All they do is delay and offer free money.

I am trying to quit gaming. I want this account closed. Please tell them to close it. Please. Look at all reviews online. Everyone is complaining.

They don’t care about mentally ill people who can’t stop gaming.

I want the account permanently closed asap.

Jeetcity casino refusing my deposit and wager limits requests

I tried many times to set wager/deposit and to close my account for weeks via live chat/emails, but all my requests were refused.

As a problem gambler I have never had this trouble before.

I was always told that they can not do anything “because my vip manager is offline” and it would take up to weeks to get replies.

I finally got my account closed and sent them a complaint, but no reply at all again.

Request from casino to be unable to play until payment has been processed

Dear Askgambles.

After making a deposit to JeetCity I manage to get a super fast withdrawal of 600€.

Same day I deposited and managed in a couple of days to get a balance of 5000€.

I requested a withdrawal but I had to go through verification in which I complied to every request.

But because I was canceling all the time my withdrawal to play, I send an email to the casino to block me from playing until the account is verified and the payment of 5000€ was made.

So the casino asked me a last document and inside the email was confirmed that I may not play until the verification process was completed.

As shown to me the emails with the times sent, I was still able to log in, cancel and still play during the confirmation of the casino that I may not play.

So I cancel the withdrawal, still being able to play.

After my balance went to 3000€ I sent another email to the casino to block me from playing but still nothing.

After the request of withdrawal of the 3000€ my withdrawal was constantly rejected “provider payment issue” while the first withdrawal was super smooth.

I requested that JeetCasino refund me the 5000€ that I lost while I should be on exclusion until the the verification process was completed and my payment was processed.

Thank you in advance

€5000

Beschwerde-Statistik

Gelöst 4

Durchschn. Betrag $ 1,320

Durchschn. Dauer 3 Tage

Durchschn. Antwortzeit 2 Tage

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Spielerbewertung

9.3/10 ● 159 Bewertungen

Top-Bewertungen unserer Spieler

Schafer

9/10

Great! Payout was made without problems, I passed Kyc quickly. Overall there are good slots and support - I like it. The only thing that can be annoying is verification from time to time.

Dear user, Thank you for sharing your feedback with us! We’re pleased to hear that your payout was smooth and your KYC verification was processed quickly. It’s fantastic to know you’re enjoying our slots and support services. We understand that verification can be a bit of a hassle at times, and we appreciate your patience with this process. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help! Best regards, JeetCity team

JeetCity Casino vor 1 Jahr

Clarker

9/10

Trustworthy casino, payouts are fast. Slots from trusted providers with normal RTP. Support is very fast. Honestly, I can't even think of any disadvantages of JeetCity.

Dear user, Thank you for your glowing feedback! We're delighted to hear that you find JeetCity to be a trustworthy casino with fast payouts, slots from trusted providers with normal RTP, and very fast support. We're thrilled to know that you can't think of any disadvantages. If you have any questions or need further assistance, please feel free to reach out to our support team. Best regards, JeetCity team

JeetCity Casino vor 1 Jahr

MarkII

8/10

Nice selection of pokies games and fast customer support. Overall, it's a good casino that's a pleasure to play at. Please be aware thar cash-outs are possible after KYC and withdraw no deposit bonus you need to make 3x.

Dear Mark, Thank you for your feedback! We're glad to hear that you enjoy our nice selection of pokies games and fast customer support. It's wonderful to know that you find playing at our casino a pleasure. Please note that cashouts are only possible after KYC verification. Additionally, to withdraw your deposit, you need to meet a 3x wagering requirement. If you have any questions or need further assistance, please feel free to reach out to our support team. Best regards, JeetCity team

JeetCity Casino vor 1 Jahr

Patrick_Fitzgerald

9/10

Sehr anständiges Casino mit einem guten RTP. Die Auswahl an Spielen ist groß, es gibt alle bekannten Anbieter. Ich bin froh , Live Chat mit schnellen Antworten zu haben. Einzahlung und Abhebung von Gelb geschan ohne Probleme.

Dear Patrick, Thank you for your feedback! We're delighted to hear that you find our casino very decent with a good RTP. It's great to know that you appreciate the wide selection of games and well-known providers. We're glad you enjoy the quick responses from our live chat and that your deposits and withdrawals have gone smoothly without any issues. If you have any questions or need further assistance, please feel free to reach out to our support team. Best regards, JeetCity team

JeetCity Casino vor 1 Jahr

Arnetta

9/10

Ich mag es. Eine große Auswahl an Spielautomaten, Anbieter und ein guter Stil. Es gibt eine deutsche Sprache und alle bequemen Zahlungsüprüfung ist ein bisschen lang, aber ich habe alles erhalten.

Dear Arnetta, Thank you for your feedback! We're pleased to hear that you enjoy our wide selection of slot machines, providers, and the overall style of our site. We're glad you appreciate the German language option and the convenient payment methods. We apologize for the longer verification process, but we're happy to know that you received everything. If you have any questions or need further assistance, please feel free to reach out to our support team. Best regards, JeetCity team

JeetCity Casino vor 1 Jahr

Kimber.lee

10/10

Everyone has their fav casino and I liked Jeetcity because of the simple and modern graphics site, not the outdated one with bad graphics like many other casinos I've played. That's why I like to play on the big screen here. Also + is the mega-fast support, they even called me lol :))

Dear Kimber.lee, Thank you for sharing your positive experience with us. We're thrilled to hear that you appreciate our site's simple and modern graphics, as well as the speedy support you received, including the surprise call from our team! Creating an enjoyable and user-friendly gaming environment is one of our top priorities, and we're glad to hear that our efforts resonate with you. Rest assured, we're constantly working to enhance our service. At JeetCity, we're continually striving to enhance our services. As a valued player, we invite you to explore our ongoing activities and promotions, which you may not have heard about yet. Whether it's regular bonuses or exciting events, there's always something happening on our platform to make your gaming experience even more enjoyable. Once again, thank you for your kind words, and we look forward to continuing to provide you with an excellent gaming experience. Best regards, JeetCity Team

JeetCity Casino vor 1 Jahr

Semyberry

1/10

Payouts and verification are deliberately delayed so that you can cancel and play the Money down. Customer support is lying and uses copy and paste. Since friday the Support says „24h you have to wait“ today I received 3000€ from 5000€. What about the 2000€? Surely I will wait another 4 days to receive it. I’m never playing here again. Instead of earning repeat customers, you are scaring them away. Please change your payment times on your site. It’s not “fast” as you write it there. The verification is also not fast.

Dear user, Thank you for rating our casino. We deeply apologize for the frustration and inconvenience you've experienced with our payout and verification process. We assure you that any delays are not intentional, and we strive to process withdrawals as promptly as possible. As far as I can see, your withdrawal requests were fulfilled, since we can't see any 2000€ withdrawal. Can you approve that? If you have any questions, please do not hesitate to contact us at support@jeetcity or via the support chat on our website. Best regards, JeetCity team

JeetCity Casino vor 1 Jahr

PaulSchmitzz

9/10

Dies ist mein Lieblingsplatz zum Spielen, und hier ist der Grund - 55k+ Einzahlung in den letzten 3 Monaten und 33k abgehoben ist ein gutes Ergebnis für mich. Jeetcity ist definitiv ein anständiger und zuverlässiger Ort, nicht nur zum Spielen, sondern auch zum Verdienen. Der Ersteinzahlungsbonus ist großartig

Dear Paul, Thank you for your feedback! We're thrilled to hear that JeetCity is your favorite place to play. Your impressive results of 55k+ deposits and 33k withdrawals in the last 3 months are fantastic. We're glad you find JeetCity to be a decent and reliable place not only for playing but also for earning. It's great to know that you appreciate our first deposit bonus as well. If you have any questions or need further assistance, please feel free to reach out to our support team. Best regards, JeetCity team

JeetCity Casino vor 1 Jahr

Semyberry

1/10

Auszahlungen werden nicht sofort bearbeitet wie es auf der Seite steht. Dokumente ebenso. Man wird hingehalten und ignoriert, obwohl man VIP Spieler ist. Bin Mega enttäuscht.
Außerdem stimmt das mit den 30K pro Monat nicht.

Dear user, Thank you for taking the time to share your feedback. We are very sorry to hear that you are dissatisfied with our services. Regarding the processing of withdrawals and document verification, we would like to clarify that our financial team processes withdrawal requests within 24 hours in the order they are received. We apologize if this process took longer in your case. We appreciate your patience and apologize for any inconvenience caused. As a VIP player, you should receive priority service. We deeply regret that you felt ignored and delayed. Our goal is to ensure that all VIP players receive top-notch care and support. Your feedback is very important to us, and we will take steps to prevent such situations in the future. Regarding the 30,000 EUR per month limit, we would like to emphasize that this is in accordance with our terms and conditions. If there have been any misunderstandings or deviations, we will conduct a thorough review of your case to ensure that all terms are communicated clearly and accurately. Please do not hesitate to contact our support team directly via chat or email at [email protected] to address any further questions or concerns. We are here to help and ensure you have a better experience moving forward. Thank you for your understanding. Best regards, Jeetcity team

JeetCity Casino vor 1 Jahr

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