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Goldenbet Casino ist geschlossen, versuchen Sie es stattdessen mit:

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Goldenbet Casino

Spielerbewertung 80 Bewertungen
9.2/10
80 Bewertungen
Beschwerdebeantwortung 19 Beschwerden
2 Tage durchschn. 19 Beschwerden

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Ansicht des Herausgebers

Goldenbet Casino hat uns mit seiner unglaublich großen Spielauswahl fasziniert. Die Seite ist sehr übersichtlich gestaltet und Sie können mit Leichtigkeit das Hauptmenü finden und navigieren. Das Casino unterstützt Sportwetten, Virtuellen Sport, E-Sport und auch Live Casino, sodass Sie jederzeit zu atlternativen Spielen wechseln können.

user_avatar Jovana B.
Was uns gefällt
  • 24/7 Live Chat
  • sehr viele Spielautomaten
  • bekannte Game Provider
Was uns nicht gefällt
  • wenig Werkzeug zum verantwortungsvollen Glücksspiel
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.

Goldenbet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://goldenbet.com
Gründungsjahr
2021
Lizenzen
Curacao
Unternehmen
Santeda International B.V.
Partnerprogramm
Affision Affiliates
Sprachen
Deutsch, Französisch, Russisch, Spanisch, Italienisch, Portugiesisch, Norwegisch, Schwedisch, Englisch
Typ
Instant Play, Live Casino, Mobile, Sport

Allgemeine Informationen zum Goldenbet Casino

Goldenbet Casino ist ein Online Casino mit einem riesigen Katalog an Spielen! Die schiere Menge an Softwareanbietern hier ist beeindruckend, aber in unserem Online Casino-Testbericht werden wir später auf die Spiele eingehen.

Das Casino ist vollständig lizenziert und wird von der Regierung von Curacao reguliert. Es sind SSL-Protokolle vorhanden, sodass Sie sicher sein können, dass Sie sich für eine sichere Online-Umgebung entschieden haben.

Wenn Sie das Casino besuchen, können Sie Ihre bevorzugte Sprache aus der Liste oben auf dem Bildschirm auswählen. Wenn Sie mobile Casinos bevorzugen, können Sie auf jedes der neuesten Smartphones und Tablets umsteigen, um nahtlosen und sofortigen Zugriff auf Ihre Lieblingsspiele zu erhalten.

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Freispiele
200 Freispiele ohne Umsatzbedingungen
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Mindesteinzahlung €50
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Match-Bonus
100% bis zu 500 €, 2. Einzahlung
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Cashback Bonus
10% Cashback Unbegrenzt
Umsatzanforderung 45x
Maximaler Auszahlungsbetrag N/A
Mindesteinzahlung €100
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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Goldenbet Casino hinterlassen haben.

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Beschwerde einreichen
Account blocked with 17500 EURO for no reason

Dear AskGamblers Complaint Team,

Today I received an email from Goldenbet stating that my account had been permanently closed due to alleged violations of their Terms and Conditions specifically sections 10 (Anti-Fraud Policy) and 12 (Withdrawal and Refund Policy). They also stated that my full account balance had been forfeited as a result.

However:

I was never informed of the specific violation I allegedly committed.

I was not given a chance to respond, defend myself, or provide documentation.

I had completed all necessary verification steps to the best of my knowledge.

I used only one account, with my own identity and payment methods.

Goldenbet's Terms allow them to confiscate funds at their sole discretion without prior notice, which I believe is being applied unfairly and without due process in my case.

I am requesting AskGamblers' assistance to:

Help obtain a detailed explanation of the alleged violation.

Review whether the closure and fund seizure were justified.

Seek the return of my original deposit, at the very least, if no valid fraud has been proven.

I am willing to provide all relevant documentation, including ID, payment proofs, and account history, upon request.

They have blatantly robbed me and taken my money. Not only did they confiscate my winnings, but they also refused to refund my own deposited funds, which total tens of thousands of euros. I have done absolutely nothing wrong, I played like a normal customer, without violating any of their terms or engaging in any suspicious activity. They have requested verification from me at least six times, and I provided all required documents every single time. Despite complying fully, they continue to fabricate reasons to block my account and withhold my funds without any valid justification.

staus Gelöst
€17500
Goldenbet video verification

Hello!

I wanna make a complaint against goldenbet. First of all I am verified through their app and have made one successful withdrawal. Now when I tried making a second one, they asked me for video verification. So I sent everything they needed, and I got an email back that they have received the video and will contact me shortly. It has now been 8 days since I sent the video, and I have tried several times to email them why it's taking so long but I get no reply. Please help me, Thanks

staus Gelöst
€1000
Account under review

I’m terrified, I created an account, made a deposit, made 1 bet and nothing else, I didn’t have time to play before they asked me to go through verification, I passed it successfully, after which I was asked to go through video verification, which I also did and sent, after which for 3 weeks I’ve been just waiting for a miracle, you can see their answers in the screenshot that I sent, I just have no words for how disgusting this is)) -220£

staus Gelöst
£220
Withdrawal Blocked After Verification No Response for Over 10 Days
I would like to file a complaint regarding GoldenBet. After playing and requesting my first withdrawal, I was asked to complete identity verification, which I successfully passed. Then, they asked me to submit a verification video, which I did. According to their terms, the video should be reviewed within 2–3 days, but it's now been over 10 days, and I’ve received no response or update.

I contacted support around 10 times, but all I get are copy-pasted answers like “Sorry, it takes time, we can’t provide any more information.” When I ask them to forward my request to the verification department or allow me to speak to someone else, they refuse or even close the chat.

I also have screenshots clearly showing:

My repeated attempts to ask for help

Their vague responses

How they end the chat when I ask to speak to another agent

At this point, I believe they are simply avoiding the withdrawal, offering no explanation and no willingness to help. I am still unable to access my funds, and no one is telling me why.

Please help resolve this situation. I am only asking for a fair review of my withdrawal request and access to my money.

Thank you in advance.
staus Gelöst
$722.4
Account under investigation
Good day, dear AskGamblers team,

The respected GoldenBet casino is refusing to return my funds. I requested a withdrawal, after which they asked me to go through verification, which I did without any issues. I placed the withdrawal request and waited another day, but again the payment was declined, and the casino asked me to complete a video verification. I had never done this before and was very upset, I didn’t want to do it, but I had no choice. I completed the video verification and submitted the withdrawal request again. After another day, the withdrawal was rejected again, and I received an email saying my account is under investigation, with no clear time frame given. I asked them about the time frame 10 times, but they refused to answer. I said I was ready to cooperate, but once again, no one listened to me, and my request was rejected again, over and over.

My question is: why was I asked to complete verification and, even more strangely, a video verification if in the end they simply say "wait, I don't know when, and I don't know what"? What should I do about this?
staus Gelöst
$931
Delayed payment video verification

I have USD 1,004 in my Goldenbet account and I have not been able to make withdrawals for more than a week. My account was already verified.

On Friday, October 25, I made a withdrawal, but the next day it was returned to my account. They sent me an email saying that I had to do the video verification, which I did on the same day, October 26, they told me that it would take between 24-48 hours to do the verification.

During the past week I sent several emails asking why the verification had not yet been done and they told me that they were still verifying the video and that I should continue waiting. In the live chat they told me that they were still verifying the video and I should continue waiting.

It's been more than a week and the video verification has still not been done, which is why I cannot make withdrawals.

I hope this review will get the verification process done so we can resolve this issue.

I await your response. Thank you so much.

staus Gelöst
$1004
GoldenBet withdraw issue
Hello GoldenBet, I have been trying to withdraw my money ( 1039.37$ ) since more then 1 month now.

My account is under investigation, you haven't told me why, and when this investigation will finish. Matter of fact, I can't withdraw while a investigation is on my account.

Please, help me solve this issue, thank you!
staus Abgelehnt
Investigation for intentional delay
Hello Dear AskGamblers Officials,

I saw the GoldenBet casino in your references and wanted to try it. After 1 or 2 weeks of making a deposit on the site, everything was going normal, but towards the end, they slowly started to cause problems. I have successful deposits and successful withdrawals on the site. Until now, I have always made deposits and requested withdrawals using the same methods. Now I do not understand why they did this. I did not act against the rules and conditions of GoldenBet casino and I gambled normally. They asked for multiple verifications and unnecessary verifications to distract me, I completed all of these verifications, after completing them, they put my account under investigation, I am a victim of such things they do and my $2,100 money has been in my balance for almost a month, I need this money, I can neither withdraw my money nor go to the casino. I can't play, please, I request you to help me on this issue, I have not done anything wrong.
staus Gelöst
$2100
I can't withdraw since more then 1 month now

Hello GoldenBet, I have been trying to withdraw my money ( 1039.37$ ) since more then 1 month now.

My account is under investigation, you haven't told me why, and when this investigation will finish. Matter of fact, I can't withdraw while a investigation is on my account.

Please, help me solve this issue, thank you!

staus Gelöst
$1039.37
Frustrating and Unacceptable Service from Goldenbet
Frustrating and Unacceptable Service from Goldenbet – Over 10 Days for Verification, Withdrawal Blocked

I am writing this review to express my deep dissatisfaction with the service I have experienced from Goldenbet. It has been over 10 days since I submitted a video for account verification, and I am yet to receive any concrete feedback or update on its status.

Every time I reach out to the support team, I am met with vague responses stating that my account is “still under review” and that I should “wait for verification.” No further explanation is provided, and no timeline is offered. When I try to clarify the situation through the live chat, I am told to verify my account… which is exactly what I have been waiting to do for more than 10 days now.

This lack of transparency is particularly frustrating because, without this verification, it is impossible for me to withdraw my money. I am essentially locked out of accessing my own funds due to this never-ending verification process. If additional time or specific documents are required, this should be communicated clearly to the user. Instead, I am caught in a frustrating loop with no real progress or solution in sight.

I understand that verifications can take time, but it is unreasonable to leave a customer in the dark for so long, especially when it directly impacts their ability to access their funds. This experience has seriously damaged my trust in Goldenbet, and I am beginning to question whether this is the kind of service I want to continue using in the future.

I hope this review pushes the team to take immediate action to resolve this issue and to provide a more efficient and transparent verification process for their customers, so that situations like this do not occur again.
staus Gelöst
€3436.82

Beschwerde-Statistik

Gelöst 18
Durchschn. Betrag $ 2,919
Durchschn. Dauer 7 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9.2/10 ● 80 Bewertungen

Top-Bewertungen unserer Spieler

Mariogilbert15 badge
10/10

What impressed me most about Goldenbet is how intuitive the website feels. Whether I’m betting on sports or trying out casino games, navigation is effortless. The quick response time from customer support also adds to the overall positive experience. It’s been a great journey so far!

hilfreich ()
Ikehugh91 badge
10/10

Goldenbet delivers an unmatched user experience. From the moment I logged in, the site’s layout made everything easy to find. Switching between sports betting and the casino is seamless, and the fast load times keep the excitement going. It’s a smooth, hassle-free platform.

hilfreich ()
Alexanderelliot13 badge
10/10

I’m always on Goldenbet for live sports betting—it’s my favorite feature. The odds are updated quickly, and the whole experience feels seamless. Recently started trying out the slot race and live casino, and both have been fun additions. A great all-in-one platform for any bettor!

hilfreich ()
Bryonjohn badge
10/10

Goldenbet gives a bit of everything—sports, casino, and instant win games. I’ve enjoyed the in-play betting; being able to place bets while the game is ongoing adds another level of excitement. The live casino is great too—good selection of games and quick payouts when you win

hilfreich ()
Bertramjames1 badge
10/10

Goldenbet has become my favorite place to bet on sports. The in-play options make it feel like you’re really part of the action, and the odds are fair. When I want to mix things up, I check out the live casino—really enjoyable atmosphere. Everything just works well, from betting to payouts.

hilfreich ()
Jepthapaul78 badge
10/10

Goldenbet is a solid betting platform. I started with the sports section, and the live in-play betting kept me on the edge of my seat. Then I moved to the casino for some instant win games—they’re quick and exciting. Haven’t had any issues with withdrawals, which is always a plus

hilfreich ()
Markwinston135 badge
10/10

I’ve never had a dull moment on Goldenbet. From racing bets to live casino games, the platform keeps me entertained with its smooth and engaging gameplay.

hilfreich ()
Clarenceell badge
10/10

I was skeptical about online casinos, but Goldenbet’s live casino changed my mind. The dealers are professional, and the gameplay is smooth, making it feel like a real casino experience."

hilfreich ()
Claytongary13 badge
10/10

The variety of options on Goldenbet is impressive. I can switch from betting on sports to enjoying a live casino game without missing a beat. It’s like having multiple experiences in one place

hilfreich ()
Dennishubert badge
10/10

The slot races on Goldenbet are a brilliant twist on traditional slots. Competing against others adds so much excitement, and it’s great to see where you stand on the leaderboard.

hilfreich ()

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