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Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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Geschlossen

Fantasino Casino ist geschlossen, versuchen Sie es stattdessen mit:

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Fantasino Casino

Spielerbewertung 36 Bewertungen
Beschwerdebeantwortung 12 Beschwerden
2 Tage durchschn. 12 Beschwerden
Was uns gefällt
  • Zahlreiche Video-Spielautomaten von führenden Anbietern
  • Komplettes Instant-Play
  • Durch unabhängige Begutachtungen als fair befunden
Was uns nicht gefällt
  • Nicht verfügbar für Spieler aus verschiedenen Ländern
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Fantasino Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.fantasino.com/de
Lizenzen
Malta Gaming Authority (MGA)
Partnerprogramm
Sprachen
Englisch, Finnisch, Deutsch
Typ
Instant Play, Mobile

Fantasino ist eine Online Spielothek mit zahlreichen Online-Spielen, unterstützt von einigen der beliebtesten Software-Anbieter in der Branche wie NetEnt, Microgaming, Playson, Play'N Go, NYX International, Evolution Gaming und Quickspin – um nur einige zu nennen. Die Spielothek steht als Instant-Play-Spiele-Plattform auf fast jedem Computer, Smartphone oder Tablet-zur Verfügung. Fantasino Spielothek ist von dern Glücksspielbehörde in Malta lizenziert.

Nicht zugelassene Länder

Aufgrund der strengen Vorschriften können die Bewohner einiger Länder keine Konten bei Fantasino Spielothek eröffnen. Die Liste nicht zugelassener Länder umfasst Israel, Frankreich, Dänemark, Großbritannien, die USA und mehrere andere Länder. Die vollständige Liste der nicht zugelassenen Länder finden Sie im Abschnitt „Spielothek-Details“. 

Online Spielautomaten

Fantasino Spielothek verfügt über eine große Bibliothek von Online Spielautomaten, unterstützt von einigen namhaften Softwareanbietern. Hier können Spieler auf zahlreiche beliebte Titel wie Piggy RichesBlood Suckers und Wonky Wabbits zugreifen.

Mobile Spiele

Spieler können auf Fantasino Spielothek zugreifen, indem sie verschiedene tragbare Geräte verwenden, wie z. B. Smartphones und Tablets. Da die Spielothek-Website Full Responsive ist, können alle Mitglieder leicht auf ihre Lieblingsspiele zugreifen und sie im Vollbildmodus spielen, auch unterwegs.

Kundenbetreuungsdienst

Falls Spieler auf irgendwelche Probleme stoßen, können sie den technischen Kundendienst von Fantasino Spielothek per E-Mail erreichen. Die Spielothek bietet auch einen Live-Chat-Support an. 

Sicherheit und Fairness

Die Spieler können sich darauf verlassen, dass ihre Finanztransaktionen sicher sind, da die Spielothek SSL-Verschlüsselung bei Übertragungen zu und von ihren Servern benutzt.

Alle Spiele auf der Fantasino Spielothek-Website werden von bewährten unabhängigen Prüfungsfirmen getestet. Demzufolge können Spieler sich hier auf ein faires Spielerlebnis freuen.

Online Casino Test: Fantasino

Der Spielothek Bonus bei Fantasino Spielothek ist ziemlich großzügig mit fairen Umsatzbedingungen. Beim Willkommensbonus gibt’s Freispiele obendrauf. Transparenz wird in der Fantasino Spielothek großgeschrieben, damit Mitglieder ein faires und sicheres Spiel bekommen. Die benutzerfreundliche sowie mobile Website sieht sehr modern aus, wobei Online Spielautomaten sowie andere Spielothekenspiele, per Suchfilter, schnell und einfach ausgefiltert werden können.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Fantasino Casino hinterlassen haben.

Alle Beschwerden anzeigen

Beschwerde-Statistik

Gelöst 11
Durchschn. Betrag $ 1,119
Durchschn. Dauer 10 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
6.7/10 36 Bewertungen

Top-Bewertungen unserer Spieler

Great Casino! Love the design! something new with so many casino out there with the sane design this casino is new and refreshing to the eyes and mind. I know some dont like it but it's fun to say at least.

Pending was about 24hr or earlier. Still waiting for payment through my bank account. It will take about a few days but that's good just standart time like others casinos. I didn't get to send no documents for verification yet which it's good of course but maybe I'll have to later if I withdrawal more than once or my sum it's large.

Customer service was excellent! They do care about their guests and treat everyone like VIP lol. I really enjoy being a player here it's fun safe and friendly stuff you cant never go wrong even if you lose lol but yes just take a look around it's a new casino so give them time.

Hi Mimosa, Thank you so much for your nice compliments! We definitely try provide a unique customer service, where our players feel that we truly care for them. And our Fantasy World concept is precisely to be the different casino in the block, that catches players' attention :) We will keep improving our service and website each day, as we take all feedback very seriously. Thank you, Andrew Operations Manager

user avatar

Fantasino Casino is the latest casino I have played at. Browsing to their site just to see is the site easy to navigate which it is it kind of reminded me of Wonderino Casino, because seeing both casinos they surely look similar. What caught my attention while browsing the net I found one site where they were giving exclusive 20 free spins on Starburst video game just to join their casino.

I know with Starburst there is not much you can do but with a little luck you never know. I opened my account which went really easily, activated and at first I doubt there would be free spins for me but while reading their T&C I guess I was eligible to caught their promotion. Opened Starbusrt video slot and those 20 free spins were in my account.

They have average welcome bonus with 100% match but what I didn't like is the wagering requirements, which comes with X 30 wagering but you need to wager the bonus and the deposit made as well. Don't like the 100 free spins promo they are giving with the welcome bonus and as I remember they are given at Starburst game, but they are divided by 20 a day so again not much you can do with those 20 free spins.

Playing those 20 free spins I continue to play Subtopia game because I could change the number of active lines since Netent has fixed almost all games which you need to play all lines except from Subtopia and few others. While playing this game I managed to top up my balance to 18 euros and I believe I have wagered the bonus from the free spins but continue to play and lost all of my balance.

As I read their T&C of the free spins given the player needs to deposit so money can be claimed, as for wagering as I remember the winnings from the free spins should be wagered X 40 which is not bad since they are given for free. I kind of-like their casino and as I saw they have some rewards while we play at their casino.

They have plenty of casino software we can choose from but I think they should add Microgaming as well, don't like the fact they have only Curacao licence but will take my chances and try this newly casino. Still don't know their cashout time frame but as I read others player reviews I guess they are ok in that matter.

Hi Katemak, First of all, I wanted to thank you for taking the time to write a review about us! I'm happy that you're liking our casino so far. In regards to the bonuses requirements, we try to provide standard bonus terms compared to other sites. And I think you got confused about the Curacao license, because we also hold the Malta and UK licenses, which means that we're strongly regulated by the best gaming authorities. We'll definitely add Microgaming and other vendors really soon. But having already signed over 25 vendors for our launch, sometimes it's difficult to add so many at the start. But I promise you that Microgaming it's on its way :) Also I recommend you to try our Fantasy World and Quests, where you can indeed be rewarded constantly for your action with Free Spins that carry no wagering requirement, if that's something that attracts you even more. For more feedback, feel free to contact me directly through our chat. I love to talk to new clients and improve our site. Best Regards, Andrew Operations Manager

user avatar

Hi, joined this casino Thursday 23rd March. I like to think I'm a veteran due to being members of many in the past and two things are very important to me; withdrawal times and live support. I tend to send my verification documents up front, this saves time if I am lucky enough to make a withdrawal. They were approved on the Saturday so only took 48 hours which I feel is pretty standard these days.

I was lucky and made two withdrawals in the day of joining, one back to my credit card and the other via a bank transfer. The credit card withdrawal was showing on my statement on Monday which is great, especially as my documents were not approved until Saturday. The bank transfer went into my account today, 30th March, so 1 week. Considering the weekend and 48 hours approval, I feel this is actually acceptable, so all in all I'm very happy.

Who knows, if I'm lucky again, maybe the bank transfer might be a bit quicker now I'm verified. There is a 24/7 live support whom I have to say are very friendly, courteous and professional.

The website itself is interesting, and I can see that they are trying to be different with a bit of fun/qwerkyness (if thats even a word) which is fine, but tbh it does not appeal to me but does not distract me from playing. The usual live games which is what I play and plenty of machines who are interested.

I do not dislike anything about this site so nothing to report.

Hi Antmusic, We really appreciate your feedback and nice compliments :D We do try our best to provide something unique to the our players. We thank you for choosing us and also to take the time to write this review. We definitely work very hard on providing an top-notch customer service! As far as our Fantasy World, I invite you to try some of the Quests (if you haven't yet). Maybe it won't appeal to you at the beginning, but you will find that it's very entertaining and you get rewarded quite often with Free Spins and different freebies. Maybe this will give you another reason to keep playing with us :) Best Regards, Andrew Operations Manager

user avatar

The design is good in a playfull way. Also that they respond fast on chat, and that they "try" to help you...

First when I was taking out money. After 1 week they say "oh no" EM that we use didn't tell us that we could not use the bank transfer method we had implemented. So we have to implement a new method. This was after everything looked fine on the account and I though. Good money is on the way. Then I tried with the new payment method then it took 1 week before the first deposits where into my account... and suddenly they had reversed a deposit without my knowledge or even my approval so suddenly the money was back into my player account. Ok! I had two more deposit that I made with the new payment method, and for 1.5 week the CEO / Operation Manager Andrew told me "its on its way" its approved by EM, should be in your account sooon.

WHAT DO I SEE TODAY both these are reversed INTO my player account. One more time without my knowledge or my approval. Now Andrew said for 1.5 week that they should be in my account as soon my banc approved it! He say its not his fault but EM. Really? For me as a player I don't know and hows to blame, but when the CEO / Operation manager tells me for 1.5 week that the money should be in my account soon and then finding out its suddenly back on my player account.... something smells fishy.. They have a daily withdrawal limit of 2000 Euro, and monthly limit of 5000 EURO, so if you are planing to win and win and also expect to get your money before it goes 2-3 weeks DO NOT AND I SAY do not play at this Casino!!!

P, We apologize this happened, I already expressed my sincere apologies for today's incident with our provider EM. Fantasino, as a company, always tried to assist you as fast as possible and we were always totally honest. Just like you explained, when our company launched, we were not informed that a new withdrawal method was in place for Norway, which caused you the first issue of not being able to withdraw. However, you know that we solved it as quick as possible (in one day, record time to sign and integrate a new method). As soon as you requested your new withdrawals, I promised you that I would make sure to process them ASAP, which I did and we sent them that same day (all 35K euros). I even raised your withdrawal limits, so you could have the opportunity to withdraw all your winnings (as a VIP player you are), exceeding our standard withdrawal limits (5K weekly and 20K monthly, as per our FAQ). This shows our entire willingness, as a company, to pay you back as soon as possible and take care of you. Regarding today's incident, we apologize that two withdrawals (out of the 14 you requested) were returned and rolled back to the account. I was told by our provider that they were sent since last week, I never lied to you. And you know that, P. Being partners with EveryMatrix, they are in charge of the processing and restricts us of certain things, despite my willingness to get them done faster. You could have given me the opportunity to reprocess them ASAP, like I've done before, but you decided to play the money. I even tried to stop you from playing the money several times, but you didn't listen to me. You tied my hands with this. I would have done my best to assist you, like the previous two times. Again, my sincere apologies this issue with our provider affected our relationship. Like you even said on your review, we DO try our best in assisting our clients. Andrew Operations manager

user avatar

Very friendly support that explains and helps. Very good design that helps to draw one in.

Huge disadvantage of using another currency than eur, usd or gbp when it comes to bonuses. 5$/5£/5€/5SEK is the max betting for the first deposit bonus 5 sek=0.53 eur which is less than the minimum bet on some slots.

Not the fastest mobile page.

Hi Sneaky, I really appreciate your compliments for our Customer Support agents and also our web design :) Regarding the max bet, it might be a misunderstanding, as the max bet with bonus funds is 50 SEK, not 5 SEK. And regarding the speed of the games, we have brought up this to our provider this weekend. Apparently they didn't expect such a strong launch for our brand, so they are working on speeding our servers. Thank you for your feedback, since we do take it seriously. This will help us get better! You may reach me directly over our chat if you want to provide more suggestions. Andrew Operations Manager

user avatar

Design is huge, I'm astonished! Creators found a special way of combining 'childish' (all the icons look like they were drawn by children, in the best meaning) design, news blocks, scrolling main page with interesting introduction. Here you meet up all the magic characters and this is another point to admit that design is always influential.

Generally, everything works good but after the first 10 minutes of play site starts lagging. Please fix those bugs.

Hi Jossey, I really appreciate your feedback and taking the time to write a review about our website :) We definitely focused a lot on designs and originality, we hope most players will feel the same as you! Regarding the lagging, we'll definitely look into this and try to speed up our website. We take seriously all customers' feedback to constantly improve our product. Andrew Casino Manager

user avatar

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