EmirBet Casino

EmirBet Casino - Not allowed to bet and not able to withdraw

Hello

I signed to Emirbet to place bets in sportsbook on basketball. I deposited 2500€ and over 2 days i bet around 3000€ worth and ended with profit of around 900€ so have around 3400€ on my balance as i did not use any bonuses. Next day i see that my maximum win is 0-1€ for all bets. I only placed bets on top basketball like Euroleague so bit weird but alright it's their business decision. I made withdrawal request after completing the KYC. After about 2 days they rejecting the withdrawas as per their rules i have to rollover my 2500 deposit 5x

Since i can't place any bets with the restricted limits i contact support to allow my withdrawal but they tell i have to play casino and roll over the deposit. I want to know if the casino is allowed to do that and i have no other option but to gamble 10k euros to withdraw my balance? I feel this is their business model and clearly it's completely abusive to people who sign up for sportsbook.

I did try to explain support my issue but obviously they just completely ignore it

I added screenshot of Euroleague Money Line limit being 0 for top league in the world where most bookmaker limits are from 4 digits to 6 digits. Also added my email to support and their response

I apologise if this is completely legal from them and i'm wasting your time but it feels totally unfair and after betting for years i have never experienced such utter nonsense

I would the casino to let me withdraw all my balance or give me reasonable limits in sportsbook to complete the required rollover

Let me know if you need anything else

Thanks for reading

EmirBet Casino - Withdrawal not authorized

€3400

I have requested for my withdrawal on the 05/11/2024 yet my withdrawal not processed.

I have contacted the customer service multiple times no outcome.

Also I have sent my documents for verification so I don’t know why my with had been placed on pending till then.

Below is the screenshot.

Ungelöst

₦609197.91

EmirBet Casino - Withdrawal verification binance emirbet

I've been speaking on their live chat, sending emails on their support email id. It's a simple issue, I had a withdrawal to binance which came but binance is requesting senders info (emirbet company info) before the transaction can be completed. But all I get from the reps is that the relevant team will get back soon. Once I got a response which was completely different than my issue, which showed me that the teams don't even check the issue or read it properly. After that it's been over 10 days now and I. Unable to get simple information. I've given screenshots and what I need multiple times but no resolution. Super unhappy with their customer service and will mostly stop using their platform because of this.

EmirBet Casino - Payment cancellation and delay

$1896.73

I made a withdrawal request over 48 hours ago and the request is still pending.

Additionally, I have been trying to withdraw my winnings previously, and in every instance, Emirbet has given excuses and declined my withdrawal requests.

Four requests.

I would like to withdraw my funds and your assistance to achieve this will be highly appreciated.

EmirBet Casino - EmirBet is trying to scam me 593 euros

I am trying to withdraw my money there, but my withdrawal gets rejected because it is not the same platform I deposited with.

The problem is I deposited with Skrill and they removed Skrill from withdrawal options, so basically I can't take my money out of there.

Already tried to contact support but they don't solve my problems, and as soon as I tell them my nickname they stop answering.

I already told them I needed another method because they took Skrill away from the platform, and then it is impossible to use the same method as deposit, so I tried crypto and they rejected it.

EmirBet Casino - Not closing account on request

€593

Hello
I have requested to close my account 14 days ago. They told me to request it in eamil, which I did.
In their terms and conditions, they state they process this in 10 business days, which is already over. Got no response to that.

So they are breaking their terms, stalling in the live support. Not willing to close my account.

EmirBet Casino - Withholding my €500 Payment

Hi there.

I hope you are well.

Emirbet have been withholding a withdrawal since the 15th October.

My account has been fully verified.

I have followed this up with them multiple times by email, only to be told:

"Please keep in mind that the withdrawal requests are handled by another department, and since each of these requests is being revised individually, it may take some time for it to be processed.

With this being said, my suggestion is to keep an eye on your mailbox, as if there's an update or more information is required regarding your withdrawal request, my colleagues will contact you there."

"Regarding your pending withdrawal, we can inform you that our relevant department has been informed about the request and is working to process the transaction as soon as possible.

We currently have many winners like you, and our colleagues are doing their best to process each withdrawal request as quickly as possible. I have sent them a reminder."

I also made a formal complaint yesterday but I have not yet had a response, or indeed my withdrawal.

The withdrawal is for €500

Any help you could give would be much appreciated and please don't hesitate to ask if you need anything more from me.

Thank you.

€940

Beschwerde-Statistik

Gelöst 7

Durchschn. Betrag $ 981

Durchschn. Dauer 7 Tage

Durchschn. Antwortzeit 3 Tage

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Spielerbewertung

9/10 ● 21 Bewertungen

Top-Bewertungen unserer Spieler

Abelll

vor 1 Monat

8/10

I love how many games are available here. Whether I’m in the mood for slots, live dealer tables, or even some sports betting, Emirbet has it all. I never get bored, and the new games keep coming every week. It feels like there’s always something fresh to try.

Aia6

vor 1 Monat

8/10

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8/10

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Klaus06

9/10

Tried plenty of casinos before this one, but EmirBet has been a standout. Support replies fast and actually helps, and there’s always something new to play. I did see a couple of bad reviews floating around, but my own experience has been the exact opposite: smooth, fun, and zero issues.

06Eliza

9/10

Came for the bonus, stayed for how good everything else is! The promos keep things exciting, and the support team actually listens and helps out properly. Scored $610 the other night and had it paid out in under three hours. Honestly, couldn’t ask for a smoother experience, solid casino all around!

KarenBu

10/10

After trying several platforms, I can say EmirBet Casino stands out for its smooth setup and great support team. The staff are polite and helpful, making everything simple and relaxed. There’s a wide choice of games that keeps growing, and the account verification was clear and easy to complete. Overall, it’s a trustworthy site worth checking out.

Hinepi

10/10

Tried Emirbet recently, and it’s been nothing but a positive experience. The site loads quickly, games run smoothly, and I’ve had no trouble cashing out my winnings. Support is always available and quick to respond. For me, it’s been one of the most dependable casinos out there.

ZaynCd

10/10

Got connected with support, and my assigned rep was absolutely on point. She double checked everything for me and fixed my issue right away. Didn’t expect much since I was just trying the platform out, but I hit $680 and decided to cash out. The withdrawal was lightning-fast, done in roughly 2 hours. Great first impression and excellent service!

Raya02