AskGamblers schneller Überblick
Meinung der Redaktion
CrazePlay Casino verfügt über eine übersichtliche, klar strukturierte Seite. Der Live Chat ist rund um die Uhr verfügbar und unterstützt die deutsche Sprache. Die Sprachauswahl erfolgt über ein Dropdown-Menü auf der linken Seite. Die Registrierung erfolgt in einem Schritt und dauert weniger als 1 Minute.
- Live Chat Kundenservice rund um die Uhr verfügbar
- Umfangreicher Bereich für verantwortungsbewusstes Spielen
- Begrenzte Spielauswahl
Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.
CrazePlay Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen über das CrazePlay Casino
CrazePlay Casino wird von Starscream Limited betrieben und ist seit 2019 aktiv. Die Plattform verfügt über eine Lizenz der Kahnawake Gaming Commission. Sie ist in 6 Sprachen verfügbar, darunter auch Deutsch.
Zudem wird ein interessantes VIP-Programm angeboten. Sie erhalten exklusive Vorteile wie einen persönlichen Manager, individuelle Belohnungen, spezielle Boni und schnellere Auszahlungen. Sie nehmen automatisch nach Ihrer ersten Einzahlung teil und sammeln mit jedem Einsatz Treuepunkte, um in 6 Stufen aufzusteigen.
Weitere Informationen finden Sie in unserem Casino Expertenbericht.
- E-Wallets 0-1 Stunde
- Banküberweisungen 2-5 Tage
- Kartenzahlungen 2-5 Tage
- Auszahlungen am Wochenende Nein
- Progressive Jackpot Gewinne None
Zahlungsinformationen und Optionen im CrazePlay Casino
In diesem Casino können Sie Ein- und Auszahlungen mit verschiedenen FIAT-Währungen sowie Kryptowährungen vornehmen. Die Mindesteinzahlung beträgt 20 € und kann je nach gewählter Zahlungsmethode variieren. Für Einzahlungen werden keine Gebühren erhoben, jedoch können Gebühren seitens Ihrer Bank anfallen. Alle Einzahlungen müssen mindestens einmal umgesetzt werden, bevor eine Auszahlung möglich ist.
Auszahlungen werden innerhalb von 1 bis 3 Werktagen bearbeitet. Der Mindestbetrag für Auszahlungen beträgt 30 €. Das tägliche Auszahlungslimit liegt bei 2.500 €, wöchentlich bei 5.000 € und monatlich bei 20.000 €. Höhere Beträge können in Teilbeträgen ausgezahlt werden.
Auszahlungen erfolgen in der Regel über dieselbe Methode wie die Einzahlung. Eine Identitätsprüfung kann erforderlich sein, insbesondere bei Auszahlungen über 2.000 € oder bei Verdacht auf ungewöhnliche Aktivitäten. Gegebenenfalls fallen Gebühren an, die während des Auszahlungsprozesses angezeigt werden.
Spiele im CrazePlay Casino
Im CrazePlay onlinecasino erwartet Sie eine Auswahl von über 2.000 Spielen von mehr als 60 renommierten Anbietern. Die Spiele sind in klar strukturierte Kategorien unterteilt. Im Bereich Neue Spiele finden Sie aktuelle Titel wie Mister Dice, Flight Mode und Home Of Thor.
Online Spielautomaten sind die am stärksten vertretene Kategorie mit einer Vielzahl an Themen. Für Fans ägyptischer Spiele stehen unter anderem Legacy Of Egypt, Diamonds Of Egypt und Egypt Gods zur Verfügung. Im beliebten Megaways-Bereich finden Sie bekannte Titel wie Megaways Jack, Buffalo King Megaways und Gonzo's Quest Megaways. Auch Spiele mit griechischer Mythologie wie Gates Of Olympus sind vertreten.
Wenn Sie klassisches Spiel bevorzugen, finden Sie in der Kategorie Tischspiele Poker, Roulette, Blackjack und Baccarat. Im Live Casino spielen Sie in Echtzeit mit professionellen Dealern.
Weitere Kategorien sind Jackpots, beliebte Titel und Favoriten, in denen Sie Ihre bevorzugten Spiele speichern können.
CrazePlay Casino bietet auch eine leistungsstarke mobile Version mit der gleichen Klarheit und Benutzerfreundlichkeit wie die Desktop Version. Eine App ist nicht erforderlich. Sie greifen direkt über den Browser auf das mobile Casino zu, das mit allen iOS und Android Geräten kompatibel ist.
Demospiele stehen Ihnen erst nach der Registrierung zur Verfügung.
Engagement des CrazePlay Casino für verantwortungsvolles Spielen
Im CrazePlayCasino stehen Ihnen verschiedene Optionen für verantwortungsbewusstes Spielen zur Verfügung. In Ihrem Konto unter dem Bereich Limits können Sie ein Einzahlungslimit festlegen, um zu kontrollieren, wie viel Sie in einem bestimmten Zeitraum einzahlen können. Sobald das Limit erreicht ist, sind keine weiteren Einzahlungen möglich, bis es zurückgesetzt wird.
Sie können auch eine Pause einlegen, indem Sie eine Auszeit auswählen. Während dieser Zeit bleibt Ihr Konto geschlossen und kann bis zum Ablauf der gewählten Dauer nicht wieder geöffnet werden.
Wenn Sie eine längere Pause wünschen, können Sie eine Selbstsperre für sechs Monate aktivieren oder eine dauerhafte Selbstsperre beantragen, indem Sie den Support per Live Chat oder E-Mail kontaktieren.
Ein Selbsttest steht ebenfalls zur Verfügung, wenn Sie Ihr Spielverhalten überprüfen möchten. Weitere Optionen zur Sperre finden Sie bei der Kahnawáke Gaming Commission.
Kundendienst im CrazePlay Casino
Der Kundenservice von CrazePlay Casino steht Ihnen rund um die Uhr per Live Chat zur Verfügung und ist in 6 verschiedenen Sprachen verfügbar, darunter auch Deutsch. Die durchschnittliche Reaktionszeit beträgt etwa 30 Sekunden.
Zusätzlich können Sie den Support jederzeit per E-Mail kontaktieren. Die übliche Antwortzeit liegt zwischen 30 und 60 Minuten. Auch hier steht der Service in 6 Sprachen zur Verfügung, einschließlich Deutsch.
Für allgemeine Fragen steht Ihnen ein umfassender FAQ-Bereich zur Verfügung. Dieser ist in die vier Kategorien Konto, Spiele, Zahlungen und Bonus unterteilt und bietet ausführliche Erklärungen zu den wichtigsten Themen.
CrazePlay Casino Boni
Werfen Sie einen Blick auf unsere Auswahl der besten CrazePlay Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für CrazePlay Casino hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
The game selection is awesome. All the best providers. I deposited through debit credit for awhile, but it actually stopped working. Not sure why. Email deposit worked though, however there were a couple of times when it took over 8 hours for my deposit to be credited to my account. Not sure if that's on the casinos end or a 3rd party. It does work though.
Layout of the casino is well done, lots of free spins, deposit bonuses and the cashback is great.
The site completely crashed a few times. Couldn't log in and the site looked like gibberish. After the first crash, I wasn't able to activate my free spins anymore. I contacted support on a few different occasions but the chat would crash just as they were going to give me information. One of the agents activated my spins for me. I tried to activate some other ones a couple of days later through and the agent said they were activated, but they really weren't. He said refresh my browser or try a different browser. I switched to my laptop and nothing. The entire site ended up crashing that night again.
A day later I finally got a little more info to the issue. The agent told me I was excluded from bonuses. I asked why and the chat crashed. The final attempt to get my account sorted, the agent literally told me to come back in 3 hours. I went back and started the chat, it was a different agent and this agent said I am excluded from bonuses and that management has approved this and it is irreversible. No explanation, just that I'm cut off.
Oh and my cashback was missing too, it did end up reappearing, but I think they're having issues with their site. I contacted support one last time asking to close my account and the chat crashed immediately after. I wasn't even sure if they got the message. Next day I got an email saying my account was closed and that I'd never be able to reopen an account.
I really did like this casino but I don't know what happened. The crashing of the site turned me. Made it seem unsafe. Then the lack of communication is was shut it down for me.
Hello HALFANASIAN, Thank you for your nice comments. I am glad you liked the site. As for the site problems, we do not recall having issues on the site, perhaps you might had some internet problems? I have seen some chats where you have claimed and confirmed that you had internet problems on your end. As for the bonuses, I can see that you have claimed and played multiple bonuses so I don't see any issues in there either and also multiple cashbacks which you have played successfully. I have also seen a chat where you specifically asked our Support agent requesting that you want a bonus free account meaning that you do not wish to have any bonuses and we complied, so I don't know exactly how you don't know the reason why you were excluded from bonuses. Having said the above, I am sorry that you ended up closing your account whilst wishing I could help you more with your issues. Regards, Richard
Amazing selection of games from basically all the best providers. Withdrawal was fast in 1 working day. I won with their first deposit bonus with €100 and won €2200. Verification was fast too and their support agents on chat are the best! Thank you Larry!! :)
Nothing bad in this casino so far, my favorite.
Totally recommended.
Instant deposit with trustly.
Many bit providers such as pragmatic play, netent and quickspin.
Live games, BlackJack and evolution games.
Nice bonuses and cashbacks.
High fees on both the deposit and withdrawal.
Long time to withdraw (2-5) working days.
Cant lock withdrawals, not even trought the support. (Need to freeze or ban your account)
Hello, Thank you for your review and hope you enjoy your winnings! :) Please note that we do not have any extra fees on deposits and withdrawals! So I am not sure what kind of fees you are referring too. As for the withdrawal time.. we try to process as soon as possible as soon as players send us the relevant documents required as we are renowned to process withdrawals very fast for our players! Hope to see you soon again on CrazePlay! :) Regards, Richard
Just found out this casino a few days ago and I have to say that this is probably the best casino I have played for quite some time now. Game selection is huge! Constant bonuses, support is also very helpful. I actually won €500 out of a bonus last week and in 2 days I had the money in my account. I mean, what else can I ask for in an online casino!
Definitely won't be looking anywhere else.
100% recommended!
Game selection and deposit options are canadian friendly. I didn’t withdrawal because I had just made a few minimal deposits but they did offer interac if needed.
I stopped depositing here. As an experienced player I was actually fooled by their bonus terms. I can say without a doubt that the average player Would get nailed.
40 x deposit and bonus requirement, Max 4$ not 4€!!
Be careful with the bonus terms. Have a list of the games that are not allowed. There are plenty.
Actually. Don’t take a bonus. Better.
Support is not friendly. All They do is “terms and conditions”.
Closed account. Lost less than 100 but learned a lot about a casino when it comes to no trust.
Hello JOHNNYGOTTHEBONE, I would like to start by thanking you for your positive comments, however I would like to point out that the maximum bet allowed during bonus rollover is $4 which is the same for the rest of our available currencies €4, CA$4, NZ$4 and which is shown to the player in every step of the way including promotion emails if subscribed. I am sorry if you bet more than the allowed limit, but surely this does not have anything to do with trust as the terms where not hidden from you. Yourself being an experienced player it should have been natural to check about the max bet during bonus play and for the less experienced, we make sure to show them the rules from the very first entry to our casino. Wish you a great day! Regards, Richard
Large selection of games, very nicely graphic customized casino page.
Lots of deposit bonuses.
24 hour and very friendly live chat.
Verify process was in 24 hours.
A little crazy bonus terms. Be sure to read the bonus terms before playing. Quite a few limited games. Today at 0:30 I asked for a selection, we will see how long the approval will take.
"Licious36"
Hello Licious, thank you for your nice comments and congratulations for your nice win! :) In fact, your winnings where payed out to you yesterday on 07.05.2020 17:42... that is the same day of your withdrawal request and even before we received this review. Enjoy your winnings and hope to see you soon again on CrazePlay!! :)
Craze Play Casino is a nice looking casino site with, what seems to me as a pretty experienced casino player, like intentionally tricky and misleading bonus practices. Casino bonuses are offered at every turn, but when accepting the bonus, there is no indication that a usual honest player can easily inadvertently violate the rules and which then in retrospect leads to the confiscation of your funds. Even as a person who actually reads through the terms and conditions, you might be mislead by the presentation of the Craze Play Casino Terms and Conditions if you don't take time and read the rules very meticulously.
I played slots on Craze Play Casino several times during some period of time. I took the bonus several times and always played the same games. Just normal slot games at the casino with small bet. Not once was I noted that the games I played were not included in the bonus. Everything runs normally, nothing indicates that you are doing something that is off the terms. You are not being informed or hinted in any way - you can lose as many times as you like. But once you win something, wager it through and try to withdraw, they confiscate the funds and start pointing at the very ambiguously presented terms and conditions.
In my case, during my wagering of casino bonus funds I was actually in touch with the customer service and checked if everything is OK - if my wagering is progressing, they said yes. So not even when asked are they telling you that something is wrong. Only when you try to withdraw.
If a client (a normal person trying to follow the rules) is able only to lose and not to win when playing by his best will and understanding, there's something wrong with the system. After this experience at Craze Play, it definitely goes to the category of Untrustworthy casinos in my opinion.
Hello CASINOPLAYR, I feel sorry that you have breached our bonus terms and conditions rules. However, please note that links to terms and conditions are everywhere on the site and are easily accessible from everywhere, not to mention that are very well written in simplified English so that everyone can easily understand them. If your winnings were voided because you have played restricted games, our terms just state the names of the games that are restricted so I am not sure which part confused you since it's just a simple list with game names. However, please feel free to indicate the extract that confused you so we can modify it as soon as possible! It is up to the player's sole responsibility to read through the terms and conditions. I can assure you that we happily paid thousands of players who have won with our bonuses, most of them repeatedly. I fully understand your frustration about this but the rules are very clear and a player doesn't need to be experienced like you to understand that terms and conditions should be read, and this applies not only on casinos but also on everything else. Should you have read the terms and conditions and won legitimately we would probably not be discussing this. Our amazing guys from customer support are there 24/7 to answer player's questions and they have no means to check what games you are currently playing or how big your bonus bets are. Payments department will then check your playing activity as soon as you request a withdrawal. I can assure you that there is nothing wrong with the system and our bonus system is top class in the industry. Wish you the best of luck! Richard
Great bonuses on each levels, top games with vast game collection, loyalty points which you can redeem in the Craze shop for free spins and other bonuses.
Site looks great with the color scheme used and very easy to use. The chat is available all the time and agents are very polite and friendly.
I made a deposit and claimed bonus and was able to win 350 €. I made a withdrawal request and KYC verification was ready in 24 hours after sending the documents. They also processed the withdrawal the day after... very fast!
Thank you, I will be playing here again. Recommended!
Never gotten my bonus when i deposited with a 100% bonus. They told me it was a system error. Then they tell you you shouldn't have played a few spins on a game. Dont trust this casino you deposit with a bonus and the system fails to give it to you.
Hello SCHWARZIE, I am sorry that you have encountered issues while claiming your bonus. However, you should be aware that if a bonus is not auto credited with your deposit for whatever reason, our 24/7 live chat support is there to manually add it for you but of course you are responsible NOT to start playing your deposit if you want your bonus to be credited. If you start playing with your deposit there is no way for our agents to credit the bonus on top of your already played deposit amount, it's only logical. Thanks, Richard
Entdecken Sie unsere Casino Testberichte
Werfen Sie einen Blick auf unsere Auswahl der besten Online Casinos und erfahren Sie in den Testberichten mehr über die einzelnen Anbieter.
I have found this casino a few days ago and have been playing at it since then. I have deposited 100€ and took a bonus of 150%. With this bonus I have won 1,750€ and I have to say that the experience was the best ever in this casino.
One day after requesting cashout, my account has been verified and the day after the money was in my account. The support chat staff was the best and very friendly.
100% recommended to everyone!
There is nothing I have really not liked about this casino, maybe missing iDeal payment method but other methods work very good too, I had no problem at all during my deposit.