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Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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Geschlossen

Cleopatra Casino ist geschlossen, versuchen Sie es stattdessen mit:

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Cleopatra Casino

Spielerbewertung 37 Bewertungen
Beschwerdebeantwortung 12 Beschwerden
2 Tage durchschn. 12 Beschwerden
Was uns gefällt
  • Tolle Spieleauswahl
  • Erstklassiger Kundendienst
  • Interessantes und lohnenswertes Belohnungssystem
  • Großzügiger Willkommensbonus
Was uns nicht gefällt
  • AGB und FAQ-Bereich noch nicht auf Deutsch verfügbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Cleopatra Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.cleopatracasino.com/de
Gründungsjahr
2017
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Bulgarisch, Chinesisch, Deutsch, Englisch, Finnisch, Französisch, Griechisch, Italienisch, Japanisch, Koreanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Türkisch, Vietnamesisch
Typ
Instant Play, Mobile, Live Casino, Krypto Casino

Cleopatra ist ein 2017 gegründetes Online Casino, dass von DAMA N.V. betrieben wird und mit der Glücksspiellizenz von Curaçao ausgestattet ist. Spieler sind in dieser Online Spielothek also herzlich willkommen und können sich hier nach Herzenslust austoben. Schon beim ersten Klick auf der Webseite von Cleopatra wird klar, wohin die Reise geht: ins Alte Ägypten. Die verführerische Pharaonin selbst und antike ägyptische Symbole sorgen für eine dichte, altertümliche Atmosphäre. Aber lassen Sie sich davon nicht täuschen, denn das technische Niveau und die Spieleauswahl vom Cleopatra sind absolut auf der Höhe der Zeit. Auch die Vielzahl an verfügbaren Zahlungsmethoden und die Sicherheitsausstattung der Spielhalle sind nicht von gestern, sondern auf dem neuesten Stand. Was Sie sonst über das Spielereich von Cleopatra wissen sollten, erfahren Sie in unserem Online Casino Test.

Nicht zugelassene Länder

Die Einwohner bestimmter Länder dürfen sich im Cleopatra leider kein Spielerkonto anlegen. Allerdings nicht weil Cleopatra so wählerisch ist, sondern aufgrund von unterschiedlichen Rechtsvorschriften, was das Glücksspiel betrifft. Die folgenden Länder müssen deshalb noch draußen bleiben: USA, Vereinigtes Königreich, Spanien, Frankreich, Niederlande, Italien, Schweden und Australien.

Online Spielautomaten

Das Spielesortiment von Cleopatra ist nicht gerade knapp bemessen. Im Gegenteil: Bei Hunderten Spielautomaten werden Sie die Qual der Wahl haben. Wie es sich für eine richtige Pharaonin gehört, gibt es im Cleopatra auch eine eigene Spielekategorie, die nur aus Titeln mit Ägypten-Thema besteht. Hier tummeln sich illustre Titel wie etwa Lara Croft: Temples and Tombs und Egyptian Fortunes. Außerdem sehr beliebt sind die folgenden Slots: Starburst, EggOmatic und Lost Relics.

Selbstverständlich hat sich Cleopatra auch in puncto Spielehersteller nur das Beste vom Besten geangelt: 1x2 Gaming, Amatic, bGaming, Betsoft, EGT, Endorphina, Evolution, Ezugi, Habanero, Iron Dog, iSoftbet, Play'n GO, Playson, Pragmatic Play, Quickspin, Yggdrasil, NoLimit City, Quickfire, Playtech und natürlich NetEnt.

Mobile Spiele

Auch die mobile Webseite ist einer Königin würdig. Egal ob Sie auf einem iPad, iPhone oder einem Android-Gerät spielen, alles läuft reibungslos über Ihren jeweiligen Mobilbrowser. Ihren Speicherplatz müssen Sie also nicht anzapfen, da kein App-Download erforderlich ist. 

Kundendienst

24 Stunden am Tag per Live Chat verfügbar, deutschsprachig, kompetent, freundlich. Das sind unsere Eindrücke vom Cleopatra Kundendienst. Uns wurde im Chat stets schnell und unkompliziert weitergeholfen, ganz gleich, ob es sich um Bonus-Anliegen oder Anfragen allgemeiner Art handelte.

Selbstverständlich können Sie den Kundendienst auch per E-Mail schreiben. Nutzen Sie dafür einfach das Kontaktformular im Hilfe-Bereich. 

Mit einem Klick auf „Häufige Fragen“ erhalten Sie außerdem Zugang zu nützlichen Informationen, auch wenn diese bisher nur auf Englisch verfügbar sind. 

Sicherheit und Fairness

Um Fairness und zufällige Spielergebnisse zu gewährleisten, nutzt Cleopatra einen zertifizierten Zufallsgenerator.

Zum Schutz Ihrer persönlichen Daten und Transaktionen setzt die Spielhalle die anerkannte TLS-Verschlüsselungstechnik ein.

Online Casino Test: Cleopatra

Die Cleopatra Online Spielothek überzeugt mit einem ebenso umfangreichen wie vielfältigen Spielesortiment. Und wenn Sie eine Frage haben, sind Sie beim kompetenten Kundendienst der Spielbank in den besten Händen. Das Ägypten-Thema mag nicht jedermanns Sache sein, die vielen positiven Eindrücke der Online Spielbank überwiegen hier aber ganz klar.

Info: Paysafecard, Neteller, Skrill und eZeeWallet als Zahlungsmethoden stehen derzeit aufgrund regulatorischer Beschränkungen nicht in Online Casinos in Deutschland zur Verfügung.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Cleopatra Casino hinterlassen haben.

Alle Beschwerden anzeigen
Cleopatra Casino - Technical Issue payout still not processed

Simple issue.

I am a fully verified player at Cleopatra Casino and have been for years. Have been paying at Cleopatra Casino for years, rarely a problem. I was playing there on August 19. I deposited $25 CAD through Bitcoin. The deposit was accepted and converted to euros as I requested. I was not playing any kind of Bonus or Free Play. I was fortunate to win some money and after making sure that I had played through the playthrough amount of $25 CAD, I then requested a payout of $100 Eur.

The payout sat in a pending state all day.

The next day, Aug 20, I canceled the payout and re-submitted using a different Bitcoin address. It's now Aug 23, the end of the day, and the withdrawal is still posted as pending. I have contacted customer service twice and VIP players once. They all say there is a technical issue and please be patient, no other details have ever been given. VIP came back with:

Hello,

Thank you for your email.

There is an escalation to the technical team to investigate what went wrong. Please do not recall the withdrawal. We will not take responsibility if you will play your funds. There is a technical issue. We are still waiting for an update. In the meantime enjoy the play with a bonus. 20EUR with 10 times wagering is on your account.

Beginning to think that 1). Cleopatra Casino is dying and 2). I will never see my funds.

I sincerely hope that AskGamblers can gain additional insight and assist in recouping my funds.

staus Gelöst
€100.07
Cleopatra Casino - Withdrawal issue and no clear answers from casino
Hi,

I made 23.03.2021 total of 4 withdrawals from Cleopatra Casino:

March 23, 2021 14:23 Pending Cashout Bank International 500 EUR
March 23, 2021 01:56 Pending Cashout Bank International 1,000 EUR
March 23, 2021 08:50:15 Accepted Cashout Bank International 502 EUR
March 23, 2021 08:17:44 Accepted Cashout Bank International 501 EUR

2 of them was accpted and paid out (money received same/next day to my bank account) but two
others are still pending. Casino promise is to pay out bank transfer withdrawals in 3-5 working days,
but this time has passed already many days. I have contacted many times with them, but the answer
is usually same - withdrawal has been made from casino side and it should be processed from my
bank side. I asked from my bank - is there any pending incoming payments to my account and got answer
that all the payments has been made and no payments has been rejected.

Today, when I contacted support again, they told me that only the 1000 eur payment has been done
(even it is still "pending") and the second 500 eur withdrawal is in real "pending" and has not even
processed.

P.S. I was using usually the credit card withdrawals, but from 11.03 my credit card withdrawals was denied
without no reasons (casino told me, that there is some processor error and they can't nothing to do with
that and asked me to use bank transfer withdrawals).

Please help - all the withdrawals was working fine (2-3 days total withdrawal time) till 23.03 - after that day,
no money has been received. Support is asking to me only wait and wait and wait...
staus Gelöst
€1500

Beschwerde-Statistik

Gelöst 12
Durchschn. Betrag $ 964
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
6.7/10 37 Bewertungen

Top-Bewertungen unserer Spieler

To be honest, I was curious about all the reviews here and I decided to take a closer first hand experience on this casino. at first the main page looks very "Cleopatra style"

As I was mentioning, my curiosity about how good this casino is based to the 9 stars in my mind, somehow, I believed that this was a nice place to have fun, however the reviews don´t give too much credit to it.

As a good player and researcher in casinos I did my on field exploration, I used my AG 5$ to be able to play there but before I did a screenshot of my account and the AG section to prove customer service that my request was Legit.
Well, That is what I thought.

I did registered to the casino and reached customer service ASAP. I was surprised in less than 2 min I was talking with a human agent, I explained what I was looking and the agent said I was not qualified to get the 5$ from Ask Gamblers because the link I used to register my account there was the wrong one. I have showed a screenshot of my account here in Askgamblers with the valid funds and that was the same to talk with a wall.

In conclusion if customer service are that inflexible in that casino, I guess they are not going to get a simple dollar from me.

Dear PETITEGAMER, we do believe that eventually the issue resolved successfully, but if not - please, feel free to message at [email protected], and our manager will have a look at that case. Please, accept our apologies, thank you for understanding!

user avatar

Die Verifizierung ging innerhalb kürzester Zeit, Auszahlungen werden zuverlässig bearbeitet und dies auch relativ schnell, wenige Stunden meistens. Die Spielauswahl ist sehr groß und meine Lieblingsanbieter sind dabei. Ein- und Auszahlungsmethoden groß und zuverlässig. Boni sind gut und machbar. Normale Rollover-bedinungen *40 .

Keine In Time Auszahlungen, also mit Absenden wird ausgezahlt, manchmal zu wenig boni also wie Freispiele oder Ähnliches. Support trifft manchmal widersprüchliche Aussagen

I was looking to try a new site and came across Cleopatra Casino. The reviews seemed ok and deposited a few times and played here and there to try it out and thought the overall experience was good so I deposited more.... That's when things took a surprising turn.

In another review someone mentioned about having made numerous deposits and not win in sight. A casino representative actually replied and said to contact them for a fadhback on losses etc....

After having made six seperate deposits during one afternoon/evening, all of which were losses I contacted the support team to ask about a cashback...

The agent I spoke with (name rymhes with Axe) flat out said no, which blew my mind as you would think a new customer, who's just made six seperate deposits, all of which had no deposit bonus would be an automatic cashback without even blinking an eye... I mentioned there are plenty of sites happy to give a cashback in that situation, but that didn't phase him one bit. I then politely asked if he could close the account saying it was a shame, but I'd deposit and play at another site instead as I was very disappointed seeing as a casino representative had stated it in a review.

The level of incompetence to allow new customers to walk out the door (in circumstances like this) and head over to a competitor to continue their spend is beyond belief... And why you should BEWARE of this site. The same dodgy things will happen when it comes to trying to withdraw $, mark my words...

Dear LBHILUX, as we can see, unfortunately, you refused from getting bonuses automatically, therefore you didn't receive any for your deposits. Apart from that, the minimum deposit amount shall be higher to be eligible for the bonus. This is why the support agent couldn't add anything to your account. We are very sorry about that, however, we hope for your understanding!

user avatar

A lots of games
Variety of promotion promotion
Various tournaments
Website easy to operate
Various deposit method
Live chat until they work
Live stream of casino available

Let me tell you something, you wanna deposit and wanted to obtain a bonus than system didn’t add it for you. Then, you ask them to add they will refuse however they will give you some spins instead of bonus which has $75 withdrawal limit which is sucks. I won $2800 and they didn’t pay me a dime.
Consider this factor before you start your journey here

Dear DAKSHESHPATEL6, we are very sorry about the situation that happened to you. However, we will try to find out wwhat went wrong. We private messaged you. Thank you for your understanding and patience.

user avatar
Inaktiver Benutzer
2/10

Lots of games to choose from, bonuses are not bad either. 2 of the 3 customer service reps were a pleasure to deal with. The bonuses are comparable to other on line casinos.

Transaction times for deposits into my casino account took much too long. I made 3 different etransfers via Gigadat, although Gigadat sent me an email confirming my transaction was successful, every deposit was considerably delayed into my casino account. First deposit took 1.25hrs, second deposit tooK 5hrs and the verdict is still out on the last deposit (so far it has been 1.5hrs). I am not sure why their process is not as efficient as other casinos and would think correcting this issue would be top priority, since it must have an impact on their profit (the quicker the money is deposited, the quicker people will make another deposit). Third time is the charm for me and it is time to move on to another casino, there is a lot of competition out there To spend any more time playing at this casino.

Dear MONKEY_GIRL, we appreciate your sincere feedback, and we must admit that withdrawal time could have become longer than usual due to the increased amount of such requests. However, this issue is really a top priority, and we really hope that you wouldn't experience this anymore. Thank you.

user avatar

Fast payouts, although payouts are few and far between. Good selection of games. Speedy verification. Good comp point system. Good cash back system. Daily 30% deposit bonus is ok.

This is probably one of the lowest paying sites I have played on, and I have played on lots. It’s constant losing, and very few free spins triggered in game play. Generally every time I play I get up to around $100-$200, and then it just takes every cent without any trigger of free spins. Honestly, I wouldn’t recommend anyone to waste their time and money here. If I didn’t get a 20% bonus and have an account with some of their other sites I wouldn’t be playing here.

Hello, TTPEI, we are sorry to hear about your experience at our casino, sometimes bad luck happens, we must admit that. However, we would like to remind you that you can always contact our vip manager at [email protected] and get some cashbacks for your losses or you can be offered some additional bonuses. Thank you very much for your precious comments!

user avatar

Lots of games to play including crypto deposits, and a good live casino-play that only because this casino is no good for slots. Trust me this is not the casino for slots

Never a bonus on slots. I have been a casino player for 20 years and I have never seen such a TIGHT SLOT casino in my life. If you want to give your $$ away than sign up and give it to Cleopatra Casino.

Hello, STAR69, thank you for your comments, first of all. Did we understand you correctly: you haven't received any bonuses at our casino which can be played in slots? This can be only possible if a player refused to get any bonuses. However, we recommend you to contact us at [email protected], and we hope that our vip manager can offer you smth for sure! Thank you very much!

user avatar

I love this casino. It delivers on all points that you need it to. Quick cashout and quick games. I am about $500 ahead this month just on a few reels and table games. Customer support is genuinely helpful and they take time to sort you out.

Dear LIZZYOG, Cleopatra Casino appreciates your nice words, thank you very much, and good luck!

user avatar

Honestly, I liked everything. And it's weird to say such things about online casino since most of igaming experiences are in one or another way upsetting.

I like their interface, I like super smooth experience with deposits and withdrawals. Withdrawals were the easiest I have ever experienced. I had some good wins after my third deposit and enjoying their bonuses. I submitted proactively all docs and asked for withdrawal, and my docs without any extra email and without any extra question were accepted, withdrawal was almost immediately accepted and is on my card. Unbelievable.

All is clear on their site. What docs to submit, where is what, what are the rules.
Perfection.

Maybe the only suggestion I have is to make a new feature - random game. In general, and by game providers. I like to use such feature and maybe other people as well.

Hello, KIRKE! thanks so much for this nicest review about Cleopatra, happy to make you happy! We'll take into consideration our players' desires, and btw on our web site there is a feature which helps you select games of a certain provider :) Good luck, and thanks again!

user avatar

A lot of games, nice site, 24 hours support, a lot of deposit and withdrawal methods for Canadian, such as interact etransfer. Very important to me. Overall seems like OK site. I’m new here, deposited 520 and in few hours lost. So far, my experience in terms of winning odds seem low.

Honestly not much to dislike as I’m new here, but I can say I wasted 520$ in few hours and couldn’t have a single win. Barley any bonuses and when you get bonuses don’t pay anything. Very low payout slots compared to other places I played at. Other then that, I got no other complaints.

Hi EVANOEVANOB1111, and thank you for your review! We are happy to have such nice players at Cleopatra. We would also like to remind you that in case you have lost some amounts of money, you can contact our vip manager for some additional bonuses or cashbacks at [email protected] Thanks again, and have a good day!

user avatar

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