Gelöst
£1,700
Gelöst
Casino Joy - Delayed £1,700 Payment
Dear Ask Gambler I played the slots with Casino Joy and won around £1,700. I went to withdraw my money and was asked for verification documents. I ...
Gelöst
€500
Gelöst
Casino Joy - Still waiting on my withdrawal for 3 weeks now
After making a withdrawal on the 21th of may i am still waiting on my money. The 21th i made a withdraw of 500 euro. They asked for all the document ...
Gelöst
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Casino Joy - Refusing to refund deposits
I made a deposit and took the first deposit bonus, which I didn’t win anything from, I then made a deposit and took another bonus and didn’t win ...
Gelöst
£700
Gelöst
Casino Joy - Withdrawal delayed and account blocked
Signed up 21st May and won some money. (£700) and requested withdrawal. Since then asking for a withdrawal account has been blocked with no ...
Gelöst
$400
Gelöst
Casino Joy - No refund of balance after casino closed my account
Casino Joy closed my account because I self-excluded at a sister site, genesis. I had a balance remaining in my account of several hundred dollars. ...
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Casino Joy - Delayed payment, no communication from the casino
7 days ago I deposited over £1000 which I was able to do quickly with no problems, I then won a bigger amount back and decided to withdraw believing ...
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Casino Joy - Delays with payments
I made a widrawal of 1900 sunday, 3 dsys ago, is not processed another two of 300 and 100, waiting to see how long take the small amounts takes, but ...
Gelöst
£800
Gelöst
Casino Joy - Winnings confiscated due to bonus abuse
i signed up to this casino on 21/02/2019 and took their welcome bonus and initially lost, then on the 08/03/2019 i was sent an email inviting to take ...
Gelöst
£2,994
Gelöst
Casino Joy - Refusing to pay out or communicate
In November of 2018 I signed up to casino joy and won £2994 on the first deposit bonus. The terms of the bonus were followed entirely and there was ...
Gelöst
£1,168
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Casino Joy - Troubles getting £1,168 won and account still not verified after notarized ID provided
Hi,I won £1168 back in November 2018, yes over 3 months ago! I have been back and forth with this casino over KYC checks since then and I have lost ...
Gelöst
kr4,165
Gelöst
Casino Joy - Issue with withdrawal and non-responsive customer service
I made two deposits on Nov 27th, with Trustly from my bank account. Got some win and withdrew 4165 SEK same day to same bank account. Money still not ...
Ungelöst
€1,000
Ungelöst
Casino Joy - Account closed after winning €4,000 due to mysterious self-exclusion
Hello, i have little problem. At begining am normaly deposit money via Trustly where was a no problem with deposit after that am started playing as ...
Gelöst
$940
Gelöst
Casino Joy - Withdrawal has been delayed
I asked for an e-transfer, 72 hours of processing later, the money was back into my account, the casino chat claimed that the problem came from ...