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Bets.io Casino

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Spielerbewertung 134 Bewertungen
Beschwerdebeantwortung 12 Beschwerden
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Ansicht des Redakteurs

Was uns sofort auffiel, war die breite Palette an Kryptowährungsoptionen und die umfangreiche Spielauswahl. Außerdem ist der Kundendienst jederzeit im rechten Eck untern verfügbar, und das rund um die Uhr.

Was uns gefällt
  • Keine Verifizierungsprüfungen
  • Keine Zahlungsgebühren
  • Schnelle Auszahlungen
Was uns nicht gefällt
  • verantwortungsvolles Spielen nicht ausarbeitet
Offenlegung von Partnern

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Bets.io Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bets.io/
Gründungsjahr
2021
Lizenzen
Anjouan
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Deutsch, Englisch, Französisch, Japanisch, Spanisch, Türkisch, Portugiesisch, Russisch, Chinesisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile, Sport

Allgemeine Informationen über das Bets.io Casino

Wenn Sie Online Casinos mögen, die Krypto akzeptieren, werden Sie erfreut sein zu erfahren, dass Bets.io ein ausschließliches Krypto-Casino ist, da keine Fiat-Optionen verfügbar sind. Aber dazu sprechen wir weiter unten mehr.

Das Casino wird von Bets Entertainments N.V. betrieben und ist vollständig lizenziert und reguliert durch die Regierung von Curacao.

Neben der Experten Casino-Bewertung und Einschätzungen bei AskGamblers hat das Casino mehrere Branchenakkreditierungen und Zertifizierungen erhalten. Weitere Informationen dazu finden Sie am Fuß des Casinos.

StallCation

Bets.io Casino Boni

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Umsatzanforderung 40xb
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Umsatzanforderung 3x
Maximaler Auszahlungsbetrag N/A
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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bets.io Casino hinterlassen haben.

Alle Beschwerden anzeigen
Bets.io Casino - Withdrawal delay and poor communication from Bets.io

Dear AskGamblers Support Team,

My name is <removed>, and I am reaching out to you to file a formal complaint against the online casino Bets.io regarding an unresolved withdrawal issue and a lack of proper support from their team, despite my status as a VIP user.

On July 3rd, 2025, I submitted a withdrawal request of 1,000 USDT, after previously having a successful withdrawal of 10,000 USDT earlier this year. However, my recent withdrawal has been delayed for several days without any clear explanation. The casino staff repeatedly tells me that the request is “under additional review” due to internal procedures and high volume, but no concrete information or resolution timeframe is provided.

Despite reaching out through their live chat multiple times and speaking with different agents and my assigned VIP manager, Joe ([email protected]), I have only received vague responses and apologies. I’ve been told to “wait patiently,” and that they are “trying to speed it up,” but the issue has not progressed.

As a loyal and verified player, I find this unacceptable. I have followed all rules, and there has been no accusation of any terms violation or fraudulent behavior on my end. I feel that my rights as a customer are being ignored, and I am now concerned about the security of my funds.

I am kindly requesting AskGamblers' intervention in this matter. Please help me obtain a clear and fair resolution. All I want is for my rightful winnings to be processed and paid without further unnecessary delays.

I can provide chat transcripts and additional evidence upon request.

Thank you for your attention and support.

staus Gelöst
$10000
Bets.io Casino - Delayed Withdrawals and Lack of Transparency on Bets io Request for Resolution and Reassurance needed

Dear AskGamblers Team and Bets.io Support,


I am writing this complaint as a recent user of Bets.io, a platform I chose based on positive ratings as well as positive reviews on AskGamblers.


After joining, I deposited a total of over 8,500 USDT and have had a generally smooth gaming experience. However, I am currently facing serious concerns regarding the withdrawal process that I hope can be addressed promptly and professionally.


Account Summary

Total Deposits: Over 8,500 USDT


Current Balance: 40,012 USDT

+

2 Pending Withdrawals: 1,300 USDT + 700 USDT (both pending for over 4 days now) (so total of 42,012 USDT)


Issues Experienced

1. Delayed Withdrawals

While deposits are credited instantly, my recent withdrawal requests have been pending for multiple (over 4) days. Despite repeated follow-ups, I have received only general responses such as “the finance team is busy” or “delays are due to online events.” No specific or consistent explanation has been provided.


2. Lack of Transparency

Both the customer support team and my VIP manager have been unable to give a clear timeline or reason for the delays. Explanations remain vague, leaving me uncertain about when or whether my funds will be processed.


3. Changing and Unclear Withdrawal Limits

I was informed of a 2,000 USDT daily, 5,000 USDT weekly, and 20,000 USDT monthly withdrawal limit ( which are limits that differ from those listed on Askgamblers)

Moreover, I was told these limits could be raised based on my activity level. In response, I increased my activity significantly. However, I have not received any update or confirmation since then.


Note on VIP Manager

I would like to clarify that my VIP manager has been professional, polite, and responsive throughout. However, despite his efforts, he has not been able to provide any actionable resolution or facilitate the processing of my withdrawal. I understand this may be due to internal processes beyond his control.


Request for Resolution

I respectfully request the following:


Clear Timeline: A specific and realistic timeline for when my current and future withdrawals will be processed.


Withdrawal Plan: A detailed plan outlining how I can successfully withdraw my balance, including any conditions or limits.


Transparency: Full disclosure of any security reviews, verification steps, or internal policies affecting withdrawals.


Equal Treatment: I expect withdrawals to be processed with the same speed and reliability as deposits, without added pressure to continue gambling.


Reassurance for Future Deposits: As someone who deposited a significant amount, I need confidence that future winnings—large or small—will be processed fairly and within a reasonable timeframe. I would also need to know that when I deposit large amounts, that I would be able to withdraw any amount I want from my balance.


I remain hopeful that this issue can be resolved amicably and promptly. I genuinely enjoy the platform and would prefer to continue playing on Bets.io, provided I can trust that winnings will be paid out transparently and reliably.


Thank you for your attention and support.


I am happy to present any other documents if needed

staus Abgelehnt
$17100
Bets.io Casino - Delay in Withdrawals Money Promised Instant Payouts
I don’t know what fast withdrawals people are talking about in the reviews below, but in my case, this crypto casino took exactly 12 hours to process my first withdrawal of $3800. They said it was because it was my first withdrawal, so I stayed calm, trusted them, and let it slide. However, after my second deposit of $1000 and winning $10,000, they haven’t been able to process the withdrawal for over 24 hours now. So, there’s absolutely no talk of fast withdrawals here.

I don’t see the point of playing in a casino like this when I can play on platforms like Stake or BC Game, which have instant withdrawals. After my first deposit of $500, they gave me some so-called "VIP role" with a VIP manager, but honestly, the manager is completely useless—just an empty title with no real help.


And so, my main complaint is that the withdrawal of my last winnings of $10,000 has already taken more than 24 hours, which is unacceptable for a crypto casino. Moreover, I do NOT use ANY bonuses—absolutely none. Yet, the withdrawal still hasn’t been processed.

Their statement, which they’ve now sent me for the second time, clearly proves to be a lie. The statement reads: "Why wait when you’ve won? Enjoy the freedom of instant withdrawals."

I also have a complaint about the so-called VIP status, where they promised assistance with withdrawals. There is absolutely no help—my manager simply says, "I’m waiting for updates from them along with you." How ridiculous does that sound? :)
staus Abgelehnt
$10000
Bets.io Casino - I have the impression that they may be hoping I cancel my withdrawal
Dear AskGamblers,

I hope this message finds you well.

Over the past few days, I have experienced significant winnings at the casino Bets.io. According to their terms and conditions, they explicitly state that withdrawal requests are processed within 30 minutes. However, I have made multiple withdrawal requests, each taking at least 3 hours to complete, but I did eventually receive the funds.

However, as of yesterday, I won an amount of 0.2 BTC and 7.8 ETH. The BTC withdrawal has now been pending for almost 20 hours, while I decided to cancel the initial ETH withdrawal and re-request the funds in smaller amounts of 1.5 ETH each.

Every time I inquire about the status of the withdrawals, I am told that my request is "in the queue," but I cannot shake the feeling that the process is not being handled fairly. I have the impression that they may be hoping I cancel my withdrawal, which is causing me concern.

For the record, I have not used or accepted any bonuses during my time playing at Bets.io. I have always refused them, as I play exclusively on Evolution's roulette games, including Lightning Roulette and other roulette tables from the same provider.

I would greatly appreciate any assistance or guidance you can offer in this matter, as I am beginning to lose confidence in the platform’s commitment to its stated withdrawal processing times.

Thank you in advance for your attention to this issue. I look forward to your prompt response.

Best regards,
staus Gelöst
€13800

Beschwerde-Statistik

Gelöst 10
Durchschn. Betrag $ 7,846
Durchschn. Dauer 5 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9.7/10 134 Bewertungen

Top-Bewertungen unserer Spieler

Very cool attitude to vip clients)). You can talk about different topics, and not just about problems and luck in the casino) they even sent me a gift by mail)) cool! I am completely satisfied, great guys and a great platform!

Lots of bonuses, or rather, a lot of bonuses)) daily lootboxes, deposit bonuses)) cool young casino! technical support is not bad, you can see that people are interested) money is withdrawn consistently, usually it takes no more than an hour! well, and great poker)) yes!

Personally, I liked bets.io for its large selection of Asian games, which are not often found on other platforms. The interface is convenient, navigation is simple. It is also very cool that there is a good cashback and regular bonuses. Money is withdrawn quickly.

I can't live without gambling at all and I play at least once a week... Now I do it on bets.io and today, as an ordinary user, I am satisfied with everything in this place) good technical support, great options for choosing entertainment) everything is modern - design, corresponds to trends) and of course they withdraw money quickly, this is probably the best moment, and well, and bonuses too)

An option to play and relax! I think that at the moment one of the fastest casinos in terms of payments, I was very lucky to register here and, by the way, became a VIP) excellent communication with the manager really makes me happy. the selection of games is quite good

The casino is very, very nice)) and I really liked them, payments are fast and transparent. They try to add activity, there are loot boxes as a daily bonus! They accept more than 500 cryptocurrencies as a deposit. I have never seen anything like that. In general, a very modern casino, I definitely recommend paying attention to them and playing off the bonuses, at least)

Excellent representative of the crypto industry in the casino. Everything is really very conveniently done and thought out here, especially the withdrawal speed. In the usual fiat casinos it can take a day or two; here, everything is very fast. I like the selection of entertainment, there are also bets (though the section is not very large), and the bonuses are excellent. I'm glad I registered here.

Useful site if you want to have fun with bets or sit in a casino. Always available and works stably) excellent selection of games, top providers. Fast withdrawal of money - this is probably the most important thing

I love this casino for its transparent calculation of winnings and for the efficiency of withdrawal of funds. In five years in various offices, I have not met such a serious approach from the casino to clients. I would also like to note the bonus policy - very pleased! Great approach from the guys! In all other respects, an ordinary casino, of which there are hundreds.

I am a stock exchange trader. I have been doing this for about 7 years. And I got bored. I thought that I could apply my skills to a casino, and I chose bets.io) It's basically the same thing: you watch, study, and act. Yes, I am used to risk, there is no other way to live without it, and it is more interesting anyway. And this is a plus on the balance sheet anyway) you just have to play with your head. The selection of games is simply huge, and I also recently became interested in roulette) Overall, there are no problems with this casino! They withdraw money very quickly) Some people write that it takes a long time to withdraw money, but you probably haven't traded on the stock exchange through banks) there they can withdraw it in a day, and on the weekends, forget about it. And here it's a couple of hours maximum.

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