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Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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Geschlossen

Betandyou Casino ist geschlossen, versuchen Sie es stattdessen mit:

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Betandyou Casino

Spielerbewertung 186 Bewertungen
Beschwerdebeantwortung 13 Beschwerden
2 Tage durchschn. 13 Beschwerden
Was uns gefällt
  • Fantastisches Spielautomaten-Sortiment
  • Umfangreiche Auswahl an Zahlungsmethoden
  • SSL-Verschlüsselung
  • Schnelle Auszahlungen (innerhalb 24 Std.)
Was uns nicht gefällt
  • Kein deutschsprachiger Kundendienst
  • Kein Hilfebereich
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Betandyou Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://betandyou.com/de/
Gründungsjahr
2010
Lizenzen
Curacao
Partnerprogramm
Sprachen
Albanisch, Arabisch, Bulgarisch, Chinesisch, Chinesisch Kurzzeichen, Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Georgisch, Griechisch, Hebräisch, Hindi, Japanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaysisch, Norwegisch, Persisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Serbisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch
Typ
Instant Play, Mobile
Social-Media-Plattformen
Facebook, Telegram

Betandyou Casino ist ein 2010 gegründetes Online Casino, dass von Pelican Entertainment Ltd. betrieben wird und die Glücksspiellizenz von Curaçao besitzt. Betandyou Online Spielothek hat einiges zu bieten. So finden Sie hier eine riesige Auswahl an Spielautomaten von namhaften Herstellern wie Microgaming, iSoftBet, Habanero, Betsoft, Playson und Quickspin. Sie können alle Betandyou Spielothek Spiele auch auf Ihrem Smartphone sofort spielen und benötigen keine App. Alles, was Sie sonst noch über Betandyou wissen sollten, erfahren Sie in unserem nachfolgenden Online Casino Test.

Nicht zugelassene Länder

Aus rechtlichen Gründen ist es Spielern, die in den folgenden Ländern ansässig sind nicht erlaubt, ein Spielerkonto bei Betandyou Spielothek zu eröffnen: Australien, Belgien, Curaçao, Zypern, Tschechien, Frankreich, Israel, Italien, Niederlande, Polen, Puerto Rico, Russland, Slowakei, Spanien, Schweden, Schweiz, Vereinigtes Königreich und Vereinigte Staaten.

Bitte beachten Sie, dass es stets in Ihrer Verantwortung als Spieler liegt, sich über die geltenden Gesetze in Ihrer Gerichtsbarkeit zu informieren.

Online Spielautomaten

Im Spielebereich von Betandyou finden Sie eine gigantische Auswahl an Online Spielautomaten, die von einer schier unglaublichen Anzahl von Spielherstellern stammen. Zur Verdeutlichung eine kleine Auswahl für Sie: PariPlay, Endorphina, Iron Dog Studios, Amatic Industries, Pragmatic Play, Evoplay Entertainment, GameArt, Betsoft, EGT Interactive, Playson, iSoftBet, Quickspin, Elk Studios, Red Rake Gaming, Habanero, Spinomenal, Booming Games, Microgaming, 1x2Games, Tom Horn Gaming, Gamomat, Thunderkick, MGA, Spinmatic Entertainment, Big Time Gaming, NoLimit City, 2 By 2 Gaming, Leander Games, BGAMING, Mr. Slotty, Genesis Gaming, Oryx Gaming, Evolution Gaming, Authentic Gaming, High5Games, NetEnt und viele andere. 

Die meistgespielten Betandyou Spielautomaten sind Release the Kraken, Mustang Gold und Immortal Romance.

Mobile Spiele

Die mobile Betandyou Spielothek ist mit allen gängigen Betriebssystemen und modernen Gerätetypen einwandfrei kompatibel. Eine App müssen Sie jedoch nicht auf Ihrem Smartphone oder Tablet installieren, denn Betandyou mobile wird ganz einfach in Ihrem mobilen Internetbrowser ausgeführt. In der übersichtlichen Mobil-Spielothek von Betandyou stehen Ihnen Hunderte Betandyou Mobilspiele zur Verfügung.

Kundendienst

Der Betandyou Kundendienst ist täglich rund um die Uhr per Live-Chat erreichbar. Auch per E-Mail wird Ihnen recht schnell weitergeholfen, in der Regel innerhalb von 24 Stunden. Sie können dafür direkt das Kontaktformular auf der Betandyou-Webseite nutzen. Leider gibt es momentan keine deutschsprachigen Mitarbeiter, sodass Sie hier mit Ihren Englischkenntnisse glänzen können.

Leider gibt es in der Betandyou Spielothek keinen Hilfebereich mit den Antworten auf häufige Spielerfragen.

Sicherheit und Fairness

Zum Schutz Ihrer persönlichen Daten und Transaktionen verwendet Betandyou Spielothek die international anerkannte SSL-Verschlüsselungstechnologie.

Um Ihnen ein faires Erlebnis mit absolut zufälligen Spielergebnissen zu gewährleisten, kommen bei Betandyou Spielothek ausschließlich zertifizierte Zufallsgeneratoren zum Einsatz.

Online Casino Test: Betandyou

Freunde von Online Spielautomaten werden sich bei Betandyou Spielothek pudelwohl fühlen, denn die Spielekategorie ist reichlich mit hochwertigen Titeln bestückt. Auch die Sicherheitsstandards von Betandyou stellen uns zufrieden. Positiv aufgefallen ist uns außerdem, dass Betandyou Auszahlungen flott und in der Regel innerhalb von 24 Stunden bearbeitet werden. Auch die Auswahl an Zahlungsmethoden ist sehr umfangreich. Weniger gut gefallen hat uns, dass beim Betandyou Kundendienst (noch) keine deutschsprachigen Mitarbeiter verfügbar sind. Auch das Fehlen eines Hilfebereichs ist uns negativ aufgefallen. Hier muss Betandyou Spielothek nachbessern. 

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Betandyou Casino hinterlassen haben.

Alle Beschwerden anzeigen
Betandyou Casino - Declined withdrawal and unable to login

My account number is : 618964665


I'm unable to withdraw 649€ because of not receiving the SMS code to confirm it. Before that there was no problem of receiving SMS code or withdrawing my money. My mobile service provider checked everything and there is no problem on their side neither is in my phone, because as checked by my provider there was no SMS that would get to my providers servers. Then I ordered a callback option, this is when their operater calls you on your phone. I explained the situation to him and he gave me code to confirm the withdrawal. But it was rejected, as you can see in the attached picture. As always I deposited with bank card and tried to make wihtdrawal with SEPA back to my bank account. Until this it was working fine as I already made a withdrawal. So this reason for rejection is a problem in their system or they just want to stole my money even when I have a minus of a few thousand € on my account overall. And now I have another problem. I cant even get into account because i need an SMS code as you can see in the attached picture. But again there is no SMS being sent to my phone (my operater checked it again). Their live chat support is not helpful at all since all they give me is generic answers again and again and are saying that SMS was sent, which was not. When I try to call operator who called me back I am waiting in the lobby for next available operator and then the call ends. I have tried to call them a few times already but its always the same.

staus Gelöst
€649
Betandyou Casino - Unable to cashout due to phone number verification issue
Dear Askgamblers Team, I am writing to file a formal complaint regarding my recent experience with BetandYou Casino's customer support and verification process, which has been nothing short of frustrating and unproductive.

For the past 4 days, I have been attempting to resolve an issue with updating my phone number in order to cash out my account balance. The casino requires a verification code to complete this process, which is supposed to be sent via SMS. Despite numerous attempts, I have not received any SMS containing the verification code. I have diligently followed all troubleshooting steps provided by their support team and even submitted screenshots demonstrating the issue. However, the problem persists.

Furthermore, every time I reached out to their live chat support for assistance, I was required to explain the entire situation repeatedly. Initially, I was informed that I needed to contact a hotline to receive the OTP over the phone. To my dismay, no hotline number was listed on their website. When I informed this to the chat support agent, I was instructed to request a callback instead. I promptly submitted a callback request but have not received any response or callback for the past two days.

This ongoing delay and lack of effective communication have left me unable to access my funds, causing significant inconvenience and frustration. I am reaching out to AskGamblers in hopes of escalating this matter and obtaining a resolution as soon as possible.

Please assist me in addressing this issue with BetandYou Casino's management. I would appreciate any support in expediting the verification process or providing alternative solutions to access my account funds without further delay.
staus Gelöst
Betandyou Casino - Delay verification process lead to delay withdrawal process

I can't withdraw my fund at Betandyou because I have to verify my account with them first

My first and second withdrawal is successful almost instantly but after that I have to verify my account with them.

First of all they want my id card (both sides) and I sent photo of my id card but they want fully and clearly visible then I sent another set of my id card(both sides) after that they ask me to make a selfie holding my ID card near my face and conversation between us. I tried several time to make it done. They said "Your data is under verification now. You will receive the answer in the nearest time." at 28/1/2023 time at 23:15 (GMT+7) I will make this time mark at hour#0 and document#1.

After I sent them my id card several time for an update all their team said is only "All requests are processed in turn. Please wait, you will get a notification." and "Please wait, you will get a notification."

At hour#58 I asked them for an update and told them I waited for more than enough time to verify my account then they asked me for "Photos or original PDF-file of utility bills for the last 3 months on the place of your registration" and sent it to them in half an hour. They got my pdf and said "Your request has been sent to the specialists, wait for the answer." This is document#2 At hour#58.

After I sent the second document I keep asking for an update on my verification and they answer the same quote as before.

At hour#72 I asked askgamblers support team if I waited over 72 hours already but I just sent them document#2 at hour#57 and askgamblers support team told me I have to wait another 72 hours start from time that they receive document#2 but if they ask another document I should feel free to submit a complaint. I feel so bad at this point but I will wait another 72 hours.

I have to wait until hour#130 (58+72). Between that I asked for an update but I got the same answer everytime.

At hour#129 ( 3/2/2023 at 09:46 GMT+7) They ask for my driving license from both sides. This is document#3 they want from me. I sent my driving license from both sides to them and they said "Your request has been sent to the specialists, wait for the answer."

At the moment I writing this complaint is 3/2/2023 at 22:29 GMT+7. This is hour#143 and my account still not verified by them.

I asked them for update many times and I got this message from them too "System notification. Suspicion of spam! If we keep receiving multiple messages from this address, the e-mail address will be blocked automatically by system."


I have 128,000.08 THB( equivalent to 3840.67 USD) with them and I want to withdraw all my money.

Please help me in this verification case I really want someone to help me out.

Thank you in advance.

staus Gelöst
$3840.67

Beschwerde-Statistik

Gelöst 11
Durchschn. Betrag $ 1,127
Durchschn. Dauer 11 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9/10 186 Bewertungen

Top-Bewertungen unserer Spieler

Betandyou, is a very good casino with easy registration and a large selection of games, but my favorite has to be Playtech- Frie Blaze Collection. It's nice to log in and be able to navigate where to go easily, but a few wager free spins would nice now and then. So far so good, I enjoy playing here and I have had some good wins😁

There's nothing I dislike, but a few freebies would be great, the option for a visa withdrawal would be great as it's only MasterCard. But other than that 👍

Hi Loo202, Thank you for your wonderful review! We're thrilled to hear that you enjoy playing at Betandyou and that our game selection and easy navigation enhance your experience. Playtech’s Fire Blaze Collection is definitely a great choice! 😃 We appreciate your feedback regarding wager-free spins and withdrawal options. Our team is always working to improve our platform, and we’ll certainly take your suggestions into account. Best regards, The BetAndYou Team

user avatar

The casino is great with alot of games available to play. I love the customer service which is readily available. I love to play aviator game and sweet bonanza slot.

The casino bonuses in betandyou have high wagering requirements and the wagering is from real funds which I dislike. There are also no cashback promotions for sportsbook section.

Hi Philnyash100, Thank you for taking the time to share your thoughts about BetAndYou! We’re delighted to hear that you enjoy our casino games, especially Aviator and Sweet Bonanza, and that our customer service has met your expectations. Your satisfaction is important to us! We appreciate your feedback regarding the wagering requirements and cashback promotions. Our team is always looking for ways to improve our offerings, and your insights help us refine our promotions to better suit our players’ needs. We encourage you to keep an eye on our promotions page, as we continuously update our bonuses and rewards. Best regards, The BetAndYou Team

user avatar

Betandyou is a fantastic site. I have been playing on this site for the past few years. The cashback back facility is good. Customer service is very responsive and solves issues in time. The withdrawal and deposit are instant. Betandyou offers a huge variety of all sports and casino games including live casino and slots. I used to play all the games and won many times. I recommend all to play on this fabulous site. Thanks to Betandyou.

I had played Betandyou for several years. They do not give no deposit bonuses . They offer only bonuses with deposits .And the bonuses ratio is less in promotions.

Hi melody123, Thank you for your detailed and thoughtful review! We truly appreciate your support and are delighted to hear that you’ve had a positive experience with Betandyou over the years. It’s great to know that you enjoy our cashback facility, responsive customer service, and the wide variety of games we offer. Your recommendation means a lot to us! Best regards, Betandyou Team

user avatar

In my opinion the site works well, including a good casino.
The odds are good and competitive, which is why I've been betting here for some time. I can deposit money and withdraw it quickly and efficiently, which is also a good point in its favour.

With regard to the appearance of the website and the app, in my opinion there is a lot of room for improvement. I think that the brand image should be restructured for the year 2025.
I also think that they could do a lot better in terms of live support.

Hi Mr. João Ribeiro, Thank you for sharing your detailed feedback! We're delighted to hear that you appreciate our competitive odds, casino offerings, and the efficiency of our deposit and withdrawal process. We also truly value your constructive suggestions regarding the website and app design, as well as live support. Continuous improvement is key to our success, and feedback like yours helps us refine our platform. We’ll certainly pass your insights along to the relevant teams as we work on enhancing our services in 2025. Best regards, The Betandyou Team

user avatar

I like every slot machine and I play for while in that Casino. They offer very bónus for me to play. Chat support is very attentive to planeta and always helps us

Hi Ricardorocha95, Thank you so much for sharing your positive feedback! We’re thrilled to hear that you’re enjoying the slot machines and the bonuses we offer. It’s also great to know that our chat support team has been attentive and helpful – we always aim to provide excellent customer service. Best regards, The Betandyou Team

user avatar

I've been playing here for a couple of years and sometimes place bets. The site isn’t super well known but I guess that’s actually a good thing since it hasn't got too big and ruined yet. I like that I can quickly deposit money into my account and if I win I can withdraw it just as fast. I’ve got vip status here so I get extra bonuses and fewer restrictions which is definitely a plus

There are a few things I’m not like though. like the high wagering requirements on bonuses and the slow support. As a vip I expect a bit more attention from them so I’m docking a star for that. That’s it.

Hello idaildyse25, Thank you for your feedback and for being a loyal VIP member of Betandyou. We’re thrilled you enjoy the quick deposits, fast withdrawals, and VIP benefits. We’re sorry to hear about the high wagering requirements and slower support response times. Your concerns are important, and we’re actively working to improve these areas to enhance your experience. Thank you for your loyalty, and we look forward to serving you better. Best regards, Betandyou Team

user avatar

Great experience, I’ve won a few times. Process is smooth and the site’s really easy to figure out. No problems with deposits or withdrawals so far. Definitely recommend

Support can work better. It take time to reach out to them. On emaaaail. Who use mails this days lol. Fix that pls. Cant say anything else so far thanks

Hello Emreildyz, Thank you for your positive feedback! We’re thrilled to hear that you’ve enjoyed using our platform and that the process has been smooth for you. Your recommendation means a lot. We appreciate your suggestion regarding support, and we’re actively working on improving communication channels. Your input is valuable to us, and we’ll consider it in our efforts. If you need any assistance, feel free to reach out via the contact details on our website. Thanks again for choosing Betandyou! Best regards, Betandyou Team

user avatar

The platform has been a pleasant discovery for me, offering a well-rounded service. Regular updates and the addition of new features on BetAndYou have truly enhanced the gaming experience, making it more engaging and diverse. I’m particularly impressed with the quick and easy verification process, which adds to the convenience. The site’s navigation is also user-friendly, making it simple to explore and enjoy everything it has to offer.

Hello Claudia45, Thank you for taking the time to share your experience with Betandyou! We’re thrilled to hear that our platform has been a pleasant discovery for you and that you find our services well-rounded and engaging. We are particularly delighted to know that our regular updates, new features, and user-friendly navigation have enhanced your gaming experience. Your kind words about our quick and easy verification process truly motivate us to keep improving and delivering the best to our players. We look forward to continuing to provide you with an enjoyable and diverse gaming journey. Warm regards, Betandyou Team

user avatar

The regular updates and the introduction of new features have completely changed the way I view gambling, making my experience on BetAndYou more engaging and varied. It’s been a pleasant surprise, as BetAndYou consistently provides excellent service. Even though there are occasional glitches, it hasn’t taken away from the overall great experience.

Hello SophFir21, We are thrilled to hear that the regular updates and new features have enhanced your gaming experience and made it more engaging and varied. Your positive feedback truly motivates us to continue improving and innovating in order to provide our players with the best possible service. It’s wonderful to know that we’ve been able to pleasantly surprise you and meet your expectations. We are committed to maintaining this level of excellence and look forward to providing you with even more exciting experiences in the future. If there’s anything else you’d like to share or need assistance with, please don’t hesitate to reach out. Best regards, Betandyou Team

user avatar

The platform offers an incredibly wide variety of markets, covering almost every sport and event imaginable. Registering is simple and fast, and the odds are quite competitive, which makes it seem like a good choice at first glance. If they could resolve the existing issues, this could easily become one of the best bookmakers on the market.

Unfortunately, the overall experience is highly frustrating. Payment processing takes far too long, and at times, withdrawals are not processed at all. Customer support is extremely slow and often unresponsive, offering no real assistance. Furthermore, after a few successful bets, the odds are sharply reduced, and they impose absurdly low betting limits of around €3-4 per bet. This makes the service incredibly disappointing and not worth the time or effort.

Hello Davx, Thank you for sharing your feedback. We’re sorry to hear about your experience and take such concerns seriously. Please contact our support team via the email in the "Contacts" section of our website and provide your account details so we can investigate and resolve this matter. We value your trust and are committed to addressing your concerns promptly. Best regards, Betandyou Team

user avatar

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