Supplied all docs & info and had my account verified on 21st, made withdrawl of £600 on 22nd, still not credited to my account, Have spoken to Customer services a few times and keep being told there was a glitch with the bank they use and they are investigating it. been 3 weeks now.
Beschwerde-Info
Dear BARRYOCO88,
Thank you for writing to us.
We have paid the withdrawal again via another credit card company on Friday and the funds should reach your bank account within the next 2 -3 Business days.
We apologize for any inconvenience this has caused , therefore we have added small compensation bonus, as a Good Will gesture, to your account.
Yours Sincerely
Sin Spins Team.
Hi, this is start of 3rd working day, hopefully will appear in my account at some point today. Will update in the morning if resolved.
Hi,
Thank you, please update us about the status.
Sin Spins Team.
Still nothing in Bank today, I did however receive an email today from "Sinspins Support" to say my withdrawal has now been approved and they will now process it. Maybe make it into my bank for christmas.
Dear @barryoco88,
Please makes sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.
Thank you for your cooperation.
Hi,
This has cleared into my account this morning.
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Sin Spins Casino Beschwerden
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