Videoslots Casino - Missing Deposit via interac

Hello TRACKSLUIT,

We are sorry to hear that you have experienced problems with our services. Please get in touch with us at videos­lot­ste­am@­vid­eos­lot­s.com, and we will do our utmost to resolve the issue with your payment as soon as possible. I'm positive that we can find a solution.

Best wishes,
Team Videoslots

It's been 15 days. I haven't received any updates or a single email from videoslots regarding the matter. I've given you the requested information.

Hi Alain,

The missing deposit was credited yesterday.

We apologize for the long time it took to resolve the case.

Kind regards,
Team Videoslots

Dear @tracksluit,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.