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VegasHero Casino - Delayed withdrawal for over 45 days

GELÖST
Beschwerde-Info
Unseriöses Casino VegasHero Spielothek
Grund Verzögerte Auszahlung
Betrag £ 249
Wong16 Vereinigtes Königreich
Veröffentlicht am 7. August 2021

I originally tried to withdraw this money on 25th June 2021. They asked for documents to verify me, I did so. I am fully verified. They cancelled my withdrawal stating that I had to withdraw back to same method. So I did this. Now it has been over 4 days since 3rd request of withdrawal and they keep telling me it is with management and has been accepted to be paid out. Why is it with management if it has already been "accepted" to be paid out!? And also, why is it still in my pending withdrawals if it has been accepted (this is what a chat advisor told me a couple of days ago). I was told that someone would be in contact from the withdrawals department, a few days ago but still nothing. I believe they just want to take money from you but not pay out.

Veröffentlicht am 10. August 2021

Dear WONG16,

We have looked into your account and can confirm your withdrawal is scheduled to be released today. Please allow up to 5 working days for the funds to show in your account.

Regards,
Vegas Hero Team

Wong16 Vereinigtes Königreich
Veröffentlicht am 10. August 2021

After 1.5 months, I finally received my winnings. Thank you AG.
I would never play here again. Such hassle.

AskGamblers
Veröffentlicht am 10. August 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

VegasHero Spielothek Beschwerden

  • 51 von 52 gelöst
  • 2 Tagen Durchschn. Antwortzeit
  • 5 Tagen Durchschn. Lebensdauer
  • 2,480 USD Durchschn. Betrag

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