Beschwerde #13 Vegas Hero Casino

Cannnot withdraw funds

Von Jack T.

vor 2 Monaten

Hi,
I’m early January I signed up to Vegas hero and over the next two months made upwards of 10 deposits and approximately $9,000 of deposits made always losing and having no troubles.

Last week I made a deposit and using no bonus or haunt any active bonus on my account won a large amount of money.
Attempted my first two withdrawals seemed to be easy enough then sent email asking how long would take they said it can take up to 3 business days but should be faster being a vip level 5. I have continually emailed them for updates and asking what is the hold up they initially replied regularly basically delaying me saying they’d look into it etc.

They have now stopped replying and have ignored multiple emails from me and have not heard from them since Friday last week and have made no progress on my account with any of them. It is now over a week since I made the withdrawals that promised would be done within 3 business days.

I am now assuming it is a scam site after reading many reviews online saying they’d look into have done the same thing but hoping you guys can help me.

I have $4,500 aud in pending withdrawals and $20,000aud in balance waiting to withdrawal. I will not be placing another wager until it is sorted out.

Attached are photos of withdrawal pending from 04/03 still saying under review. And verification still saying under review despite it already showing was verified for the last two months I was using it.

Unseriöses Casino Vegas Hero Casino

Grund Verzögerte Auszahlung

Betrag $24500

Diskussion

AskGamblers

• Support Team

vor 2 Monaten

Dear Vegas Hero Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Vegas Hero Casino Beschwerde-Statistik

Gelöst 2 / 8

Durchschn. Betrag $6,073

Durchschn. Dauer 4 Tage

Durchschn. Antwortzeit 3 Tage

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