Made a Withdraw of 999 cad and did not heard from them since December 16. Try to contact them on Chat and they answer me that they might need my documents.need my document. I made at least 12 withdraw in the last 12 months, and they already have all my documents. They ware not sure et they don t even try to make a search and they close the chat on me. I was very polite and respectful.. I give them a chance since as they says, they change the platform. I resend all my document and no word from them. They fact is they not only change the platform but they change the owner. Not smelt good.
Beschwerde-Info
I chat two more time since My complaint. They hire a sub contracter To answer To The chat. THAT could happen of THAT WHERE train People. If They are train There teacher Should be fire. After 3 long session where as was kick out (by time apparently) The To Le Me that i was Lucky and that i was now a vérified player!
When i ask about My whitdraw They suddendly disapear.
I will let you know if i6 have more info
Hi Mcdrole,
I'll be handling this complaint for you.
I will need your registered email address or username to do so. Can you please send it to me via PM or pass it to a member of the AG team who can then share it with me.
Thanks,
Rachel.
Dear Rachel
I make myself a chrismas gift. I close my accont with trada since i dont ever want to deal with aspire global in my life.
If there was money in my account just give it to local charity for people who are alone for Christmas.
I will never come to any to globale aspire casino again.
I wish you a wonderfull christmas and of course a wonderfell year to ask Gambler team!

Dear Trada Casino,
AskGamblers Complaints Team would like to remind you that player's login details could be found within the notification email sent from our complaints system. However, to avoid losing time we have just sent these manually as a private message.

Dear @Mcdrole,
Please let us know if you have decided to give up on your ongoing complaint in which case we will reject it. Please be in aware that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Rejected upon player's inactivity and it will be closed accordingly.
Thank you for your cooperation.
Dear ask Gambler
I made my point showing that they where only loosing everybodies time. I close my account with them and i hope no one will loose there money in this casino ever.
I would like to Thanks ASKGAMBLERS team. If you would not be there, i guess the web will be full of rogue Casino using the reputation of great casino like trada use to have before they sold there asset to global aspire. I will make sure to let as much people i know how they treat their customer.

Based on player's last post, we have no other choice but to reject the case upon the fact that the player closed their account and gave up on the disputed payment. If player change his mind he is more than welcome to reopen this complaint.

Based on player's last post, we have no other choice but to reject the case upon the fact that the player closed their account and gave up on the disputed payment. If player change his mind he is more than welcome to reopen this complaint.
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