I registered and played on this casino in late April of 2022. I won a total of 3579USD while playing with them.
I had to undergo a verification procedure which I passed after sending them the documents they requested from me, that's when the issues started.
I was unable to receive my winnings for reasons they weren't able to tell me. I had deposited using Bitcoin and I wasn't able to withdraw using Bitcoin. The casino kept telling me that they would get back to me but never really did. Eventually they told me to open a Jeton wallet, get the wallet verified, make a deposit on the casino using the wallet and only then would I be able to withdraw my winnings.
I complied with everything they told me and despite all that I still was not able to get paid. The most recent communication from the casino told me that the reason I cannot withdraw my funds is because my account because the casino cannot accept deposits nor withdrawals in the USD currency at the moment. I am really at a loss for words. I mean I have done everything they asked me to and it's now almost 4 months later and they are still giving me excuses as to why they cannot pay me. I would like to chat with them here in the public forum in hopes of getting this issue sorted out.
