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Spinit Casino - 708 euro withheld providing no reason or solution to issue


vor 5 Jahren
"We have received your withdrawal request of -708.58 EUR on Sat Sep 19 20:10:09 GMT 2020"

Since then I've even had two security checks one of the 20/9 and the other 8/10 - with no options to resolve my account being locked or the release of my withdrawal which is 708 euro. So till this day I have not seen a cent of my winnings and I still cannot access my account. I've been on livechat consistently and they offer no resolve.
Unseriöses Casino Spinit Spielothek
Betrag €708

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Spinit Spielothek Beschwerde-Statistik

Gelöst 53 / 63
Durchschn. Betrag $2,137
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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Spinit Casino - ignoring all my emails, blocked me from logging in

I joined spinit casino November 23rd 2022. On the 24th I withdrawn £2400. It stayed pending for 2 days and then they emailed asking me for passport, utility bill, bank cards used, bank statement, selfie with passport and a hand written letter, Apple ID, bank app details and more utility bills. Messages have been sent back and forth for over a week requesting more and more documents until there’s nothing left to request. They finally asked for a most recent bank statement which wasn’t issued for 4 days (today) they said as soon as they received this they would process the funds. I sent it today. I was told on chat to be patient and still not verified. They are ignoring all my emails, blocked me from logging in and there’s no contact number. I have every email, every chat conversation and all the withdraws they owe me. If refusing to pay the winnings then I want every deposit refunded back to the cards deposited from. I’m furious at the fact I’ve spent a full week sending document after document. I read all the reviews on trust pilot and seems I’m not alone. It’s fraud. There’s no reason not to pay and you’ve stated every document has been fine. No issues so how can’t my account be verified and winnings be paid out. I’ll attach screenshots. I want my £2400. You then emailed me telling me you are closing the site down from December 6th and all winnings have to be withdrawn. Mine are withdrawn but you won’t process them.

Status unsolved Ungelöst
£2,400