Slot Hunter Casino - Casino refuses to pay me the jackpot I won to my Skrill

Hello,

Please note that if you made a deposit using a specific card, you are required to withdraw winnings back to the same card / payment system. This policy helps us ensure compliance with anti-money laundering (AML) regulations and maintain secure transactions. By processing withdrawals back to the original deposit method, we keep being compliant.
Thus, we may advise withdrawing to a Revolut card, in case of failure, the JP win may be processed to another bank account of yours.

Hello,

Please note that deposits were made not only from a payment card, but also from a Skrill payment wallet. The methods I have chosen to replenish my accounts comply with your Terms and Conditions. Also, the amount of deposits via the Skrill payment wallet is almost 5 times higher than the only deposit via the Revolut payment card.

Crediting funds to the Skrill wallet fully complies with the Anti-Money Laundering (AML) Rules and maintains the security of transactions, since funds are credited to the same payment wallet from which most of the deposits were made. Also, this method of depositing and withdrawing funds has been successfully verified by you.

If your rules stated that withdrawals are made only to a payment card, I would undoubtedly make all deposits only through Skrill.

I still stand by my position and hope that you will finally allow me to enjoy receiving the winnings that I have been expecting for almost 2 weeks

Hello.

For your understanding, Skrill deposits are in no way correlated or associated with your progressive JP winnings. We can agree to the partial withdrawal that you, in fact, have proposed, sticking to our terms. We shall conclude that initial withdrawals up to €7,000 or even more can only be processed to the card or IBAN account specified in your verified documentation. As for the remaining payable funds, it all depends on your decision.

Dear Slot Hunter Casino!
I agree to withdraw funds in the amount of 7000 euros to the revolut card. I will request the withdrawal of these funds directly from the account.
Please transfer the remaining funds manually to my Skrill wallet.

Dear Slot Hunter Casino!

Due to the fact that the withdrawal of funds to the Revolut card was rejected by you, I ask you to manually transfer 7000 Euros to my Revolut card and the remaining 133,033.6 Euros to my Skrill payment wallet.

I am looking forward to crediting the funds.

Thanks

Dear Slot Hunter Casino,
7000 Euros has been successfully credited to my Revolution card.
I'm waiting for the remaining funds to be credited to my Skrill wallet.
Thank you in advance.

Dear Slot Hunter casino and Askgamblers,

I have successfully received the jackpot.

Thank you for the prompt resolution of the problem. I hope I'll be lucky someday!

I'm grateful for your time and cooperation!

My complaint can be closed, I have no complaints about the casino.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.