Revolution Casino - Delaying tactics with withdrawal

To follow-up, multiple enquiries to them are going unanswered and feels like the support is not real.

Also seems like I am no longer able to contact live chat, clicking the button does not open a window, and I have tried with different devices and browsers. I have a screen recording of this, but the file is too big to attach in this post.

Any help on this? One more business day is about to pass and absolutely nothing is happening.

Also would like to add a screenshot from their own ‘Terms and conditions’ and if I know how to read, they are clearly violating them. There states the following:

“6.15 Requests to withdraw funds are worked through by the financial department within 3 (three) business days after the request is made”

My withdrawal was 6 business days ago.

Now I was finally able to open Live Chat just for them not to answer for hours of waiting. And to top off this horrorshow, they have closed my account without a reason. I. AM. DONE.

Dear Tero,

We would like to inform you that we are looking into your request.
We would kindly request that you remain patient as we endeavour to complete the withdrawal as soon as possible.
Thank you in advance.

Have a lovely day.

Kind Regards,
RevolutionCasino Team

Thank you for answering to this complaint. I will wait and be patient as per you request.

Dear Tero,

We are pleased to inform you that your withdrawal request has been completed by us.
You will still have to wait for your bank's crediting timelines (usually 3 business days).
We wish you all the best for your future activities.

Kind Regards,
RevolutionCasino Team

Dear @WhiteRobinho,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello,

I can confirm that I have received the withdrawal, and this can be closed now. Don’t need to get my account opened so that is the end of it.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.