Revolution Casino - Delaying payment and support reply

Dear Customer,

Thank you for reaching out to us.

We would like to inform that your account has been successfully verified and we kindly ask you to request your withdrawal using the same payment method that was used for making deposit.

Thank you for understanding!

Best Regards,
Revolution Casino

Hi thank you for your answer. I do not see any difference in the verification tab. Might be verified, might not be. I´m not sure yet. Been trying to Payout via LTC, which was the currency with which i paid in. Two days now, hope to hear from you.

Best regards!

Dear Customer,
We would like to inform that your account has been successfully verified.
We kindly advise you to cancel the withdrawals placed through bank transfer and request them using the same payment method that was used for making the deposits.
Thank you for understanding!
Best Regards,
Revolution Casino

Hi thanks for answering.

I am trying to payout via LTC which is the the currency I have done the deposit. Your Casino is cancelling all my LTC Payouts and I dont get any notification about that what so ever in my Email or Accountpage. Im trying now for 2 weeks to payout anything and your "Live Chat support" does not help either. They are always up to the 3 business days, which have long passed. Do something please.

Dear Revolution Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Customer,

We would like to inform that we have canceled your withdrawal and created manual withdrawals to your original payment method that was used for deposits.
We kindly request your patience while the withdrawal is being processed.
Thank you for understanding!

Best Regards,
Revolution Casino

Hi, still didnt get paid out 1 single Euro. All in all i have 1600 Euro in my account. 1000 are accepted but not processed and the Rest is not accepted yet. Looking forward to the next week. Hope to See some money!

Dear Revolution Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Customer,
We would like to inform that all your previously requested withdrawals have been successfully paid.
The recent withdrawal of 100 EUR that you have requested yesterday will be paid out soon.
With this, we assume the case to be resolved.
Thank you for understanding!

Best Regards,
Revolution Casino

Hi, still missing the last 100€. Hope to receive that in the next days so we can close this situation out! :) Best regards!

Dear Customer,
We would like to inform that all your previously requested withdrawals have been successfully paid.
With this, we assume the case to be resolved.
Thank you for understanding!

Best Regards,
Revolution Casino

Dear @Olddee,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I have received all the money now! Thanks for your help!

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.