Playio Casino - Second complaint for not paying out winnings within their own given time frame

Dear Playio Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Fane
Thank you for contacting us.
Kindly be informed that we are checking with relevant department and would get back to you as soon as we have any news from them regarding your withdrawal.

Best Regards
Playio Team

I'm honestly so tired of hearing of this supposed third party (the finance department) that you claim to have no influence over. No, it is you who are responsible, PlayIO. I played at your casino, and on your site you clearly state that withdrawals will be processed within 3 days. We had a very simple deal. I play at your casino, if I lose I lose, and if I win you pay me what I've won within 3 days. Of course there is room for being delayed from time to time, but you have now failed at paying out in a timely manner 3 times. If you have any self respect you have got to speed this up! Paying out what I've won at your casino is not a gift from you to me, it is what you owe me. And I would like to have it payed out now, thank you.

Now they're going to let the timer run down until they have one hour left to reply. Then they will reply with something like "we're still reviewing this". It is so obvious that what this casino is doing is an intentional delaying tactic. They should be ashamed of themselves!

Dear Playio Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

AskGamblers, would you care to explain why you gifted Liernin Enterprises another 96 hours on the timer?

Dear all,

This complaint has been reopened as per Playio Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear all,

This complaint has been reopened as per Playio Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear Fane,

We sincerely apologies for not able to provide an update earlier.

After conducting a review of your account concerning your concerns, we would like to confirm that you have successfully withdrawn the majority of your winnings. Furthermore, it appears that your recent withdrawal attempts were cancelled on your end within 24 hours, prior to our ability to review and assist you with processing your withdrawal request.

We also confirm your account ws closed as per your request.

We hope this helps clarify the matter for you.

Our team wishes you all the best for your future activities!

Best regards,
PlayIO team.

Dear @FANE,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.