Playio Casino - Pending 22 EUR withdrawal since October 20

Dear Playio Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear ermx88,

We are pleased to inform you that your withdrawal request has been successfully completed.

The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Kind Regards,
Playio Casino Team

Dear @ermx88,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I confirm that I finally received my withdrawal, but I’m not satisfied with the experience at all.

The request was made on October 20, and the payment was only processed on November 3. That’s far too long for such a small amount. Once the withdrawal was approved, the money reached my account instantly, so the delay was definitely from the casino’s side.

Waiting nearly two weeks for €22 is unacceptable. I can’t recommend this casino to anyone who expects quick and reliable payments.

Thanks to AskGamblers for assisting in getting this sorted out.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.