I become a new member on Diamond7Casino and after ONE day the have disabled my account. I have send maybe 10 mail to them but no answer :(
They say that a operation team will contact you. This happened three four weeks ago.
I won 13000 SEK and they are still in my account so i want to get my account back. Please help me
Beschwerde-Info
Hi Christian,
Thanks for your message. I asked support what happend, but they could not find an account with your name in the system. Can you send me your account name at: Michiel @ whitemountainaffiliates.com , so I can check what happend.
thanks,
Michiel
Dear @suddenleker,
Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.
Thank you for your cooperation.
Diamond 7 Casino Beschwerden
- 5 von 5 gelöst
- 2 Tagen Durchschn. Antwortzeit
- 1 Woche Durchschn. Lebensdauer
- 433 USD Durchschn. Betrag
-
Gelöst
Diamond 7 Casino - Weeks later my free spins winnings still not credited
€50
Gelöst
Diamond 7 Casino - Weeks later my free spins winnings still not credited
On March 7th 2019 I received freespins in the slot Temple Cash Frogs 'n Flies and won 18,90 EUR but the win was not added to my bonus balance.I talked ...
-
Gelöst
Diamond 7 Casino - Confiscated my withdrawal and unfairly accusing me of breaching bonus terms
€510
Gelöst
Diamond 7 Casino - Confiscated my withdrawal and unfairly accusing me of breaching bonus terms
Diamond 7 casino accosting me in breaching terms and conditions they have confiscated my win. last deposit with the casino group was 20e I accepted ...
-
Gelöst
Diamond 7 Casino - Account closed and winnings confiscated without real explanation
Gelöst
Diamond 7 Casino - Account closed and winnings confiscated without real explanation
I registerd an account on Diamond7Casino, made a deposit and won 12000 sek, made a withdrawal and after one week befor i got my money the account has ...
-
Gelöst
Diamond 7 Casino - Accusing me of breaching the max bet rule after the wagering requirements have been reached?!
Gelöst
Diamond 7 Casino - Accusing me of breaching the max bet rule after the wagering requirements have been reached?!
4/11/16 I deposited £20 and recieved 1st time deposit bonus. I won £1500 after playing all night . I withdrew my winnings of £1500. recieved email ...
Haben Sie Probleme mit Diamond 7 Casino?