Was ist neu

  • Was ist neu
  • Nachricht
Suchen
Suche nach über 1.000 Casinos, Spielautomaten, Boni

Zuletzt durchgeführte Suchen

Löschen

Benachrichtigungen
konnten nicht geladen werden.

Aktualisieren

Sie haben
keine
Benachrichtigungen.

Aktualisieren
Alles anzeigen

Benachrichtigungen
konnten nicht geladen werden.

Aktualisieren

Sie haben
keine
Benachrichtigungen.

Aktualisieren
Alles anzeigen

MrVegas Casino - Withdrawal not paid following request

GELÖST
Beschwerde-Info
Unseriöses Casino MrVegas Spielothek
Grund Verzögerte Auszahlung
Betrag £ 3178.98
Veröffentlicht am 23. Juni 2019

The date of the incident - 7/6/2019


I am due the following from the above casino:

Withdrawal number: 694327
Amount requested: £3178.98
Withdrawal request date: 6/7/2019

I have sent several requests for my money as well as the verification documents. My account has been verified yet the named casino above has not honoured my withdrawal payment.

IF I do not receive my monies within a reasonable amount of time, I will lodge a detailed complaint to the Gambling Commission.

AskGamblers
Veröffentlicht am 16. September 2019

This complaint has been reopened as per MrVegas Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

AskGamblers
Veröffentlicht am 23. September 2019

This complaint has been reopened as per MrVegas Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Veröffentlicht am 24. September 2019

Hi Meghna83,

Hope you're doing well.

We deeply apologies for the inconvenience that you have faced.

We raised your complaint to our team at the back-end and they state an investigation held by the risk department as a reason for the delay in your payments.Our team has assured and confirmed us that once that investigation was over, the payment was successfully done on 21st June'19.

We request you to please confirm if you have received the payment.

Thank for your patience,
MrVegasCasino

AskGamblers
Veröffentlicht am 24. September 2019

Dear @meghna83,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.