Mr.Bet Casino - Unjustified Delays With Withdrawal Process

Dear Simonmeister,

Thank you for your patience throughout the verification process. We understand how frustrating this can be, and we sincerely apologize for the inconvenience you have experienced.

Regarding your documents, they are currently under review. Additionally, you have a pending request to change your personal information under GDPR regulations. Please note that such requests can potentially complicate the verification process. Therefore, we recommend that changes to personal data be made independently of any ongoing verifications, as this can help prevent delays.

We truly appreciate your understanding and are working diligently to resolve your case as quickly as possible. Should you have any further questions, please do not hesitate to reach out.

Dear Simonmeister,

We are pleased to inform you that your recent withdrawal request has been successfully processed, and the matter has now been fully resolved.

We truly appreciate your patience throughout this process, and we are glad that everything worked out smoothly for you.

Should you have any further questions or need additional assistance, please don't hesitate to reach out. We are always here to help and ensure your satisfaction.

Dear @Simonmeister,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Mr. Bet Casino Team,

Thank you for your recent update. I am pleased to confirm that the withdrawal was successfully processed yesterday. I am grateful for your assistance throughout this process and sincerely apologize for any inconvenience I may have caused.

If there are any further issues or if you need additional information, please let me know.


Thanks to the askgamblers team!! You are the best.

Best regards,
Simonmeister

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.