On 13th April 2026 I withdrew my $3850 in winning it's been a week and I still haven't got paid
Dear @Shub3242,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Mr.Bet Casino team accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.
Thanks for your cooperation.
We sincerely regret that the verification process on our website caused you any distress. However, we are always ready to assist you with any issues you may encounter. Please note that document requirements may vary from casino to casino.
If you are having difficulty providing a passport, you also have several alternatives:
- Canadian passport,
- Certificate of Canadian citizenship,
- Birth certificate (with photo only),
- Permanent Resident Card,
- Canada entry document issued by Canadian immigration authorities
Any of these documents may also be accepted by us. Our goal is to assist you, and your withdrawal will be processed after successful verification. We appreciate your cooperation.
Any casino users reading this, i request you to delete your accounts on this pathetic gambling site called Mr. Casino.
I have been verified by roobet, rainbet, stake, betway and soo many and THESE CLOWNS are pulling stuff like this haha.
I WOULD NOT PLACE A SINGLE BET ON THIS CASINO, read other reviews too as people are having same issues either with these pathetic losers. Dont give them you money guys.
You have uploaded your driver's license; as previously mentioned, we are waiting for a photo of your passport or ID card to verify your identity. Please upload one of these two documents.
For proof of address, you have again uploaded a bank statement; we ask that you upload a utility bill showing your residential address and your name. The document must be no older than 3 months.
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