Mr.Bet Casino - Delayed payment of €8,000

Hello MESSIAS219,

Thank you for your appeal.
We would like to inform you that according to our Terms and Conditions, we have weekly and monthly limits for withdrawals. The maximum withdrawal amount is 5000 EUR per week and 15000 EUR per month. The time is counting from the moment your withdrawal request was processed.
We've processed your withdrawal requests from 06.02 with a slight delay (on 09.02) and not for the requested amount as we had some processing issues. We are sorry that you had to face such inconveniences. We have fixed it and now everything works fine. On 16.02 we have sent you the next payment in the amount of 50000 NOK (4649 EUR approx). We were not able to confirm other requests on the same day due to the weekly limit. However, they will be processed shortly and you will get your withdrawals. The next payout is scheduled for February 23rd.
In case of any additional questions, we will be glad to assist.

Best Regards,
Mr.Bet Team.

Dear @Messias219,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.