Mostbet Casino - Widraw of pkr 55000 but recievd in account pkr 5000

Today I recieve response from your customer support team and they return 5000 in my gaming account but actual amount is pkr 50000 so I request you to check my this matter immedietly and solve it

Hello, Dear Akash23450!

We are sorry to hear that you have encountered this problem.

We always strive to help you and sort out the situation.
We have received information from the finance department that 50000 was sent to your account yesterday. According to our rules, it can take 72 hours for the funds to arrive.

It would be appreciated if you could confirm here when you receive the money.

Thank you and have a nice day!
Best regards, Mostbet.

Yesterday I recieve 5000 in my gaming account but actual amount in pkr 50000

You check the account of agent who claim that he send 50000 in my gaming account

5000 was sent to your game account and 50000 was sent to your bank account. Please wait for the crediting.

Your Mostbet.

No fund recieve in bank account I send you statement

Dear Akash23450 and the AskGamblers team!

Sorry, there was an error and incorrect information was provided above.

Withdrawal of funds in the amount of 50000 was sent to your bank details. We attach the payment documents to your complaint.

We have also shared the details on suppor­t@a­skg­amb­ler­s.com, we will wait for AskGamblers team's response.

Best regards, Mostbet.

In continuation of the dialog we want to request new documents.

If you have not received a withdrawal, please provide a screenshot of the bank's official response based on the results of the verification and necessarily a bank statement from the day the funds were withdrawn to today in PDF format.

Please email these documents to sermsu­ppo­rt@­mos­tbe­t.com. We look forward to receiving your letter.

Best regards, Mostbet.

I doesn't recieve pkr 45000 in my bank account I have proof

You should be the check the statement of agent who claims that he send me money

I will request you to please check both screen short closely you will be understand both are not same

As we mentioned above, if you have not received a withdrawal, please provide a screenshot of the bank's official response based on the results of the verification and necessarily a bank statement from the day the funds were withdrawn to today in PDF format.

Please email these documents to sermsu­­pp­o­r­t@­­mos­­tb­e­t.com.

We haven't gotten your paperwork yet.
We look forward to receiving your letter.

Best regards, Mostbet.

My bank statement you can check no pkr 45000 recieve in my bank account

Thank you for the data you have provided. We highly appreciate your cooperation.

Our finance department informs you that the withdrawal of 45000 was returned to your game account on 10.04.2025.

Please confirm that the issue has been resolved.

Have a nice day!
Regards, Mostbet

Dear @Akash23450,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

They again scammed me I madebto widraw again one is pkr 25000 and one pkr 20000 the both widraw done in id but widraw of pkr 20000 not recieve in my bank account I send you details my bank statement

Here is widraw slip and statement

Bank statement

Most bet local agents I pakistan are very big fraud

Dear Mostbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

I am waiting for your kind response on my complaint

Dear Akash23450 and the AskGamblers team!

We have carefully checked the information. The withdrawal was successfully confirmed by the Betting Company 11.04.2025, (TID/UTR 078794616769).

To find out information about the lack of funds on your details, you need to contact your bank with a unique transaction number - 078794616769. If the bank cannot find funds using this code, you must provide a screenshot of the official response of the bank based on the results of checking the code and a bank statement from the date of withdrawal of funds to today in PDF format.

Have a nice day!
Best regards, Mostbet

Here is my bank statement

Dear Akash23450 and the AskGamblers team!

We have carefully checked the information. The withdrawal was successfully confirmed by the Betting Company 14.04.25 (T 09:33 PM (GMT+5)), TID: 078990416124.

To find out information about the lack of funds on your details, you need to contact your bank with a unique transaction number - 078990416124. If the bank cannot find funds using this code, you must provide a screenshot of the official response of the bank based on the results of checking the code and a bank statement from the date of withdrawal of funds to today in PDF format.

Have a nice day!
Best regards, Mostbet

Dear Akash23450!

If you have received the money we would appreciate confirmation and closure of this complaint.

Have a nice day!
Best regards, Mostbet