Mostbet Casino - Widraw done in id payment not recieve in bank account

Dear Shami123 and the AskGamblers team!

We're sorry that you've encountered this problem.

We have carefully checked the information. The withdrawal was successfully confirmed by the Betting Company 11.04.25, TID: 078794616769.

To find out information about the lack of funds on your details, you need to contact the bank. If the bank cannot find the funds for this period, you must provide a screenshot of the bank's official response based on the results of the verification and necessarily a bank statement from the day the funds were withdrawn to today in PDF format.

Have a nice day!
Best regards, Mostbet

Here is my bank statemeent

Dear Shami123, thank you for providing the bank statement. Please also send an official letter from the bank.

To find out information about the lack of funds on your details, you need to contact your bank with a unique transaction number - 078794616769. If the bank cannot find funds using this code, you must provide a screenshot of the official response of the bank based on the results of checking the code.

Thank you and have a nice day!
Best regards, Mostbet.

Yo should check the statement of agent who claim that he send me funds of pkr 20000 i call the bank but on call bank customer suport team says not such transction recieved in your account or on hold and i email the bank and they says you should also mention the sender bank and bank account

If your agent claim he send the money you should checkagents statement on behalf of me

Hello, Dear Shami123 and AskGamblers Team!

Unfortunately, without an official letter from the bank, we will not be able to look into the situation further.

We had a verification of this case, we have sent details to suppor­t@a­skg­amb­ler­s.com, we will wait for the AskGamblers team's response.

Best regards, Mostbet.

This is not fair if mostbet agent send me funds they should also send me statement of agent who claim that he send me money and i believe that mostbet international is fair but thier local team in pakistan commited fraud with players

Dear @Shami123,

The AskGamblers Complaint Team is kindly asking you to assist the Mostbet Casino team further, contact the bank with the given transaction number, and provide an official letter from the bank stating that the money has not reached your account.

Please keep in mind that as per the AGCCS Terms and Guidelines, which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process; therefore, please make sure to confirm by posting the public message if you have provided the requested information.

Should you refuse to send the required verification paperwork or fail to confirm, we will have no other choice but to reject the case and recommend that you forward it to the relevant regulatory body.

Thanks for your cooperation.

Dear Ask gambler team i send mail with this transction number to bank and bank reply me on mail kindly send bank name where you claim funds are recieved so kindly i request to you kindly send the agent bank name where he claim he send money to me

Hello, Dear Shami123!

The name of the bank from which the transfer was made is “JazzCash Business”.

Best regards, Mostbet.

Dear @Shami123,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Ask gambler i am still waiting banks responce mail

Please, as soon as you get a reply from your bank, attach it here or send it to sermsu­ppo­rt@­mos­tbe­t.com.

Thank you and have a nice day!
Your Mostbet.

Dear Aks gambler this is my bank statement you should check my statement and statement of agent who claim that he send money to me

Hello, Dear Shami123 and AskGamblers Team!

Unfortunately, without an official letter from the bank, we will not be able to look into the situation further.

Please, as soon as you get a reply from your bank, attach it here or send it to sermsu­­pp­o­r­t@­­mos­­tb­e­t.com.

Thank you and have a nice day!
Your Mostbet.

Dear @Shami123,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required paperwork has already been sent to the Mostbet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.