Payment of 1009rs is not credited. But it's showing successful. I have sent bank statement to them but till now they are not transferred the amount. They are always asking for time and time... Please resolve the issue. I badly need this money. It's urgent. If any documents needed I will provide. Please resolve the issue.
Beschwerde-Info
Hello, Dear avijitsaha111!
We agree that it's not a pleasant situation. It would be great if could you send your account ID. We'll help you figure everything out.
We're always here to help!
Mostbet team.
Dear Mostbet Casino,
Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.
Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear avijitsaha111,
we have carefully checked the information. The withdrawal has been successfully confirmed by the Bookmaker.
To find out information about the lack of funds on your details, you need to contact your bank/payment system with a unique transaction number TR9772666446. If the bank/payment system cannot find funds using this code, you must provide a screenshot of the official response of the bank/payment system based on the results of checking the code and a bank statement (statement of operations from the payment system) from the date of withdrawal of funds to today in PDF format.
You can email the document to sermsupport@mostbet.com.
Have a nice day!
Best regards, Mostbet.
I have received the amount. Thank you
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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