Mostbet Casino - I’m asking for a quick resolution and the release of my pending payouts

GELÖST

Beschwerde-Info

Unseriöses Casino

Mostbet Casino

Betrag

Kč 38000

vor 2 Monaten

Account ID: 245609068

I’m having repeated issues with withdrawals from Mostbet. On Friday, June 21st, my withdrawal of approx. 38,000 CZK was rejected without explanation, and several other withdrawals from the weekend (June 22–23) are still stuck in “processing” status.

One of my earlier withdrawals was already approved and successfully paid out, so my account is clearly verified and in good standing.

Support keeps telling me everything is fine, but I haven’t received any of the pending funds, and no official reason has been provided for the delays.

The live chat agent Tomáš was very polite and helpful – I really appreciate his attitude. However, the withdrawal system itself is unreliable and extremely slow.

I’m asking for a quick resolution and the release of my pending payouts.

vor 2 Monaten

Hello, Dear Jay98 and AskGamblers Team!

We always strive to improve the experience of our users and deal with any situation.

Please note that according to our rules withdrawal can take up to 72 hours.

In our system now we see the information that all of your findings have a successful status.

Please confirm that the problem has been resolved.

Best regards, Mostbet.

AskGamblers
vor 2 Monaten

Dear @Jay98,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Mostbet Casino Beschwerden

  • 77 von 82 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 6 Tagen Durchschn. Lebensdauer
  • 1,812 USD Durchschn. Betrag

Haben Sie Probleme mit Mostbet Casino?