Mostbet Casino - 2 Withdrawal not received

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Haseeb05 Pakistan
vor 3 Monaten

Dear ASKG team I request to you that mostbet team not give me my withdrawal that I requested in my MOSTBET GAME ID 145714765.

They showed payment made successfully but they didn't give anything in my account.

The 1st withdrawal was..

Date: 12:05:2025

Time: 17:13:08

Amount: 45,000

Account no : PK76ME­ZN0­033­010­105­510456 .


2ND WITHDRAW

DATE: 23:05:2025

TIME: 15:30:47

Amount 77,000

Account Number PK76ME­ZN0­033­010­105­510456.


They said I sent you 45,000 but I didn't receive even that 1 rupees I sent them my bank statement but they didn't accept this.The amount they have sent me 45,000 according to this Utr was 687219 and his name was..

Owner name < full name removed >

IBAN NO PK64ME­ZN0­005­810­106­744029 but I didn't received any amount from this account I reached out to my bank manager but he said according to this utr 687219 they didn't received any amount and the account holder haven't send you amount like this utr 687219 eventhat you can check his bank statement in this he didn't send me amount. The skill that they sent me was given in documents..

After this I again withdrew another amount but again I haven't received it yet. They are continuously saying we're working on it, but they didn't give me anything and now they're continuously saying from 48 hours we're working on it and it's showing that payment was made successfully.

So I request that you kindly help out me in this matter if you need more documents I will mail you.I 'm very thankful to you and your team kind regards < full name removed >

Haseeb05 Pakistan
vor 3 Monaten

Thankuu so much for your assistance ma'am and
The 2nd thing is that the mostbet again not giving me 77,000 amount their agent making fake slip and send us . When we give them pdf bank statement they said that they want officially response from bank by letter and officially email but i visit tha bank and contact with manager and branch manager he check my amount and said the sender agent didn't send any amount of 77,000. And also said that every bank rule is that the sender will always complain for amount receiver can never complain on this . I aslo send you a proof their agent making fake slips and didn't give amount of 45,000 and 77,000 rupees as i promise you i will share you my current bank statement that is attached with this Gmail.
And last thing i want to clear that if i send money to my bank account i received the other person if send amount i received but why I'm not receiving their amount 😔 because their agent making fake slips and send us as a proof . I will send you both slip their 45,000 or 77,000 rupees slip and also 30,000 amount slip that i have send their account for deposit on 23rd may the clear difference in these slip are in my slip you can't see any line's on upper bar where is written
[Send money ] at this in my account slip no line is present but in their both slip you will see the multiple line's on slips at the bar where's written send money and the last thing is that Ma'am if their agent have sent amount in my account thank demand him for their bank statement because in their account no amount is mentioned of 45,000 and 77,000.
So i requested to you that kindly help me to recover my amount in this matter I'm very thankful to you and your team ASKG.
Kind regards Haseeb Nawaz.

Haseeb05 Pakistan
vor 3 Monaten

Dear ASKG team i request that kindly says to the mostbet casino team to take strict action against Pakistanis agent's because they scam with a lot of user's they cant send any amount and send the fake slips of transaction and i also said to Mostbet casino team kindly freeze the account's of these agent's.
I also send the current pdf statement at your email ASKG team you can check that the mostbet casino Pakistani agent's scam with a lot of people even that in my gaming ID 145714765. That showing payment made successfully when i checked my account i didn't received anything when i complain to support team they're continously saying we're working on it and in 62 hour's they repeat this sentence if they send the payment than why he's so late for working it's mean they're trying to make the fake slip if they made a payment send successfully than why they people's saying we're working on it they can just says that we will give you utr but no it's not because Pakistanis agent's who send this amount are scam with a lot of people's.
So i request to you kindly freeze their accounts 🙏
Thanks in advance

Haseeb05 Pakistan
vor 3 Monaten

Dear ASKG team and Mostbet Casino Team Still no amount received in my account.

Haseeb05 Pakistan
vor 3 Monaten

That's the email response that's required by mostbet casino team . I already said that yours agent's didn't send any amount like these transactions so kindly send the amount in my bank account I'm thankful to you and ASKG team.

vor 3 Monaten

Hello, Dear Haseeb05 and AskGamblers Team!

We are sorry that you have a negative impression of our service.

We always strive to help you and get to the bottom of the situation.

We have forwarded your request to the finance department and have received a response:

1) The withdrawal 77000 was successfully confirmed by the Betting Company on 23.05.2025, (TID/UTR 47348050 / 968445).

To find out information about the lack of funds on your details, you need to contact the bank. If the bank cannot find the funds for this period, you must provide a screenshot of the bank's official response based on the results of the verification and necessarily a bank statement from the day the funds were withdrawn to today in PDF format.

2) The withdrawal 45000 was successfully confirmed by the Betting Company on 14.05.2025, (TID/UTR 687219).

To find out information about the lack of funds on your details, you need to contact the bank. If the bank cannot find the funds for this period, you must provide a screenshot of the bank's official response based on the results of the verification and necessarily a bank statement from the day the funds were withdrawn to today in PDF format.

Please provide us with a response from your bank and bank statement here or email sermsu­ppo­rt@­mos­tbe­t.com.

We'll pass on this information to our team and they will look into the issue further.

Thank you and have a nice day!
Best regards, Mostbet

Haseeb05 Pakistan
vor 3 Monaten

Dear mostbet team i already sent you a screenshot of the mail that i have received from the bank and the 2nd thing is that your agent's provide fake slips to the user's so i request to you kindly check your agent bank statement and i also send again statement you.
Here's is my email response from the bank and bank statement given below.
Thankuu mostbet team and ASKG team in advance.

Haseeb05 Pakistan
vor 3 Monaten

Here's my bank email response bank statement and i also send you today banking app video proof on your mail
sermsu­ppo­rt@­mos­tbe­t.com
Thankuu in advance.

vor 3 Monaten

Thank you for the data provided.

We have carefully checked the information. The withdrawal amount 45000 was returned to your game account on 28.05.2025.

The information about the second withdrawal of 77000 is still in the work of the financial department.

Thank you for your understanding and patience.

Have a nice day!
Best regards, Mostbet

Haseeb05 Pakistan
vor 3 Monaten

Dear mostbet team I'm very thankful to you for this kindness.
Yes I have received 45,000 in my game id .
Also i request to you kindly return my another payment of 77,000 rupees.

I also thankful to the ASKG team who support me in this matter Thankuu very much. And also says to mostbet team return my another amount of 77,000 rupees ASAP.

vor 3 Monaten

Dear Haseeb05, the withdrawal amount 77000 was returned to your game account on 28.05.2025.

Please confirm that the complaint has been resolved.

Sincerely yours, Mostbet.

AskGamblers
vor 3 Monaten

Dear @Haseeb05,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Haseeb05 Pakistan
vor 3 Monaten

Thank you ASKG team I'm very happy now due to your platform i have received today 1 lac 22,000 rupees back in my account 😊.
I'm also thankful to the mostbet team who resolve my issue thankuu very much for both Team .
Regards Haseeb.

AskGamblers
vor 3 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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