Maneki Casino - Impossible to withdraw balance

Dear Maneki Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello, SNYVEX93

We are sorry that you weren't able to get your winnings.

To answer your concern, your account isn't confirmed yet based on the withdrawal option not being available for you on the cashout page. Even if all documents are accepted and approved, the player must confirm the account before requesting the withdrawal.
Once you're signed up, you should have got a confirmation email to which you should click a "confirm" button. Please check your mailbox, both inbox and spam/junk folder, and see if the confirmation email was sent.
If you registered with us more than a month ago, we would like to help you manually confirm the account. You can do that on live chat or via this email address - support @ manekicasino.com asking to confirm your account.

We are available 24/7.
Sincerely, Maneki Casino

Dear @Snyvex93,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.