hello.
today 1st june i deposit 60 euro from neteller to Light Casino.
money has not be updated in my light casino Account.
I chat with them lady told me it will handle by financial department.
but now still my money not credited
before 1 month also i have deposit in light casino that time also money was not credited.
i tell to agent and sent screenshot then they deposit the amount in 1 day...
this casino always has deposit problem why they will not work on this issue. casino has very careless. taking deposit and taking 1 day to update ..
still this casini in 10 years back in terms of other casinos.
how come this malta authority casino is soo unresponsible towards depisit matters.
they should fix this diposit issue unless nobody will wait to deposit and wait 24 hours then play...
I request to askgambler team to solve this issue
Beschwerde-Info
Dear Shujath,
To begin with, we would like to apologise for any inconvenience that was caused to you by this issue. As you have kindly noticed, this is a serious matter and we would like to assure you that we are currently working on fixing it!
Moreover, the deposit in the amount of 60 EUR has been successfully credited to your gaming balance and if you contact our support team, we will be happy to credit you a special bonus as a goodwill gesture!
Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding!
Best regards,
Administration of LightCasino.com
yes.. my money credited to my account....
Thanks to Askgambler Team and Light Casino Team...
Now this matter is Solve.
kindly close the complaint...
Regards
AskGamblers
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
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