Hello, since 14.07.2022 I have been struggling to withdraw money, until now I have not had any problems! I have always withdrawn through a skrill account, and at least 7 times I have been rejected, the reason for the problem is from their side, last week I made a bank transfer and since then I have been waiting!!
Beschwerde-Info
Dear CRNI71,
At the moment we are experiencing problems with the payment system you tried to withdraw to, so a small part of the payments could be rejected. We have not left this problem untreated and are working on a complete solution to it.
We are very sorry that you experienced some discomfort about this and proceeded with your bank withdrawal.
Best Regards,
Joo Casino
ok, if you had problems with the payment system, why didn't you say so right away? You rejected me at least 7 times via skril, and you didn't give any explanation.
the money has arrived to my accont,thank you all for help.kind regards🍺

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Joo Casino Beschwerden
- 19 von 23 gelöst
- 1 Tag Durchschn. Antwortzeit
- 5 Tagen Durchschn. Lebensdauer
- 3,291 USD Durchschn. Betrag
-
Gelöst
Joo Casino - Auszahlung von € 1,800 wird nicht bearbeitet
€1,800
Gelöst
Joo Casino - Auszahlung von € 1,800 wird nicht bearbeitet
ich habe vor 6 Tagen eine Auszahlung von 1800€ getätigt und seitdem wird sie nicht bearbeitet, der Chat erklärt mir jeden Tag dass die ...
-
Gelöst
Joo Casino - Verifikation wird Wochenlang hinausgezögert
€50
Gelöst
Joo Casino - Verifikation wird Wochenlang hinausgezögert
Hallo,Ich habe am 19.01.2023 zwanzig Freispiele erhalten und hatte das Glück, den Freispielgewinn umzusetzen.Danach habe ich versucht 50 Euro ...
-
Gelöst
Joo Casino - 4000 euro withdrawal pending for 8 days
€4,000
Gelöst
Joo Casino - 4000 euro withdrawal pending for 8 days
Dear Representatives,First, they rejected my withdrawal several times because they need every time new documents. I have uploaded every document and ...
-
Gelöst
Joo Casino - Problems with withdrawal and verification
€400
Gelöst
Joo Casino - Problems with withdrawal and verification
Dear Askgamblers,I have a problem with Joo Casino. I made a deposit with Skrill (€100). I followed all their wagering instructions. After I finished ...
Haben Sie Probleme mit Joo Casino?