I have a problem with Joo Casino. I made a deposit with Skrill (€100). I followed all their wagering instructions. After I finished wagering, I requested a withdrawal (11.11.2022). First, they refused my withdrawal because they still had my old documents and I had to verify a new ID card. Then they asked for my Paysafe account, my Skrill account, and proof of deposit. I sent them all this and they verified everything for me. It's been ten days since then and every time I ask them what's up with the withdrawal, I get the answer that it will be soon and that they are working on it. I would appreciate it if you could help me with this. I am also sending you all proof of deposit, verification, and withdrawal.