Made a withdrawal of 5700 and it was put on hold due to them wanting confirmation of my Interac email was mine. I’ve withdrawn from them before why is this now an issue? I gave them everything they asked for and they still haven’t updated my withdrawal it’s been on hold for 7 days now. I’ve emailed them to get back to me and tried the online service. No help.
Beschwerde-Info

Dear Jackpot City Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Jackpot City Casino Beschwerden
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