I had been playing Marshall money on jackpot city & I hit the grand & the collect pig rolled down to the 2nd row stopped then shot backwards up behind the bars.
I tried to contact customer support immediately but their 24/7 live chat was nowhere to be found.
I have emailed as their phone number doesn't connect either.
This is now 6 days later & I have emailed every 2nd day & today I got a generated email asking if I would like help with gambling problem. It was also a do not reply email.
I have googled how to contact & their instructions are false & it takes you around in circles getting nowhere.
I have not played since as I have asked for the replay of my last spin.
Attached is the screenshot of my last spin & also a screenshot showing there is no live chat bubble that they say is on the screen. The help center also has no live chat or contact details.
< full name removed >
